Reviews (6,812)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its high-quality US and EU products, fast shipping, and user-friendly interface. It integrates well with major e-commerce platforms, facilitating efficient product syncing and order management. The responsive customer support, sample ordering, automated fulfillment tools, and branded invoicing are highly valued. Additional benefits include educational resources, a diverse product catalog with eco-friendly options, and discounted pricing to enhance profit margins.
Refine
-
By rating
Local dropshipping is the perfect solution.
Thank you so much for your positive feedback! We're thrilled to hear that you find local dropshipping to be the perfect solution. If you have any more thoughts or need further assistance, feel free to reach out. We're here to help! - Eleanor
its so easy to make orders
Thank you for your feedback! We’re thrilled to hear that you find it easy to make orders with Spocket. Our goal is to simplify the process and make managing your store as smooth as possible. If you have any other questions or need further assistance, don’t hesitate to reach out. We’re here to help and ensure your experience remains hassle-free! - Eleanor
Good service
Thank you for your kind words! We’re delighted to hear that you had a positive experience with our service. Our team is dedicated to providing the best possible support, and it’s wonderful to know that our efforts are making a difference. We appreciate your feedback and look forward to serving you again! - Eleanor
Huge variety of great products with respectable margins. Adding them to my store has been super easy.
I'm a fan.
We're thrilled to hear that you're a fan of our products and that adding them to your store has been a breeze! We strive to offer a diverse range of high-quality products with competitive margins, and it's amazing to know that we've been able to meet your needs. - Erwin
Simplicity, ease, fast
Thank you for the great feedback! We’re pleased to hear that you appreciate the simplicity, ease of use, and speed of our service. If there's anything more we can do to enhance your experience, just let us know! - Eleanor
I strongly recommend that you do not download this software, it is really disgusting. There was obviously a 14-day free trial period, but after choosing it, I couldn’t cancel it at all. I uninstalled it after watching it for a few minutes after downloading it for the first time. But they still deducted my money, tried to cancel the subscription several times, but refused to return my money. It’s really disgusting.
Thank you for your feedback. We're truly sorry to hear about your experience and understand your frustration. We strive to provide a smooth user experience, and it’s concerning to hear that you faced issues with the cancellation process. Please reach out to our customer support team directly at support@spocket.co , and we’ll do our best to resolve this matter for you. Your satisfaction is important to us. - Eleanor
i love the spocket.i love the spocket
Thank you so much for your enthusiastic feedback! We’re thrilled to hear that you love Spocket. Your support means a lot to us. If you have any suggestions or need any assistance, feel free to reach out. We’re here to help!
very helpful
I’m glad you found it helpful! If you have any more questions or need further assistance with responses or anything else, just let me know. - Eleanor
I had a vendor that was not good, the product never shipped out and the vendor would not respond. Marianne was amazing. She tried all she could to help with the process and what was going on. She understood that having a small business how important it is for our customers to get great service from us and recieve their products as promised. It was so frustrating being a new business owner and wanting my customers experince to be great. Marianne understood this and did all she could to make this issue seem easy to deal with and put me at ease that spocket was there to help. She is amazing.
She also gave me a free month do to the issues. I will be with Spocket as long as I am in business. Thank you Marianne.
Marianne is an exceptional representative of our team, and we're proud to have her as part of our Spocket family. Her empathetic approach and understanding of the importance of excellent customer service are exactly what set her apart. We're glad she was able to put you at ease and make the process seem less overwhelming. - Erwin
Most of my sales have been from Spocket suppliers. The selection is large and they always add new vendors. They carry many trendy and popular items.
I have had excellent customer service from their team, especially Eleanor.
We're so glad to hear that you've had an excellent experience with our customer service team! Eleanor is an amazing member of our team, and we're proud to have her representing Spocket. She's always going above and beyond to help our customers, and it's fantastic to hear that she's made a positive impact on your experience. - Erwin