Reviews (6,813)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its high-quality US and EU products, fast shipping, and user-friendly interface. It integrates well with major e-commerce platforms, facilitating efficient product syncing and order management. The responsive customer support, sample ordering, automated fulfillment tools, and branded invoicing are highly valued. Additional benefits include educational resources, a diverse product catalog with eco-friendly options, and discounted pricing to enhance profit margins.
Refine
-
By rating
This site is beautiful and easy to navigate
Thank you for your lovely feedback! We’re so glad to hear that you find the site beautiful and easy to navigate. We aim to create a seamless experience for our users. If you have any suggestions or need assistance, feel free to reach out! - Eleanor
10/10
Thank you for the perfect rating! We're so happy to hear you had a great experience. If you ever need anything, don't hesitate to reach out— we’re always here to help!Happy dropshipping!- Eleanor 😊
I had a vendor that was not good, the product never shipped out and the vendor would not respond. Marianne was amazing. She tried all she could to help with the process and what was going on. She understood that having a small business how important it is for our customers to get great service from us and recieve their products as promised. It was so frustrating being a new business owner and wanting my customers experince to be great. Marianne understood this and did all she could to make this issue seem easy to deal with and put me at ease that spocket was there to help. She is amazing.
She also gave me a free month do to the issues. I will be with Spocket as long as I am in business. Thank you Marianne.
Marianne is an exceptional representative of our team, and we're proud to have her as part of our Spocket family. Her empathetic approach and understanding of the importance of excellent customer service are exactly what set her apart. We're glad she was able to put you at ease and make the process seem less overwhelming. - Erwin
I absolutely love Spocket! The integration process is smooth, and the interface is exceptionally clean and user-friendly. The notifications about products going out of stock are incredibly helpful.
edit: I want to add that today I needed to use customer support for the first time, and I had an amazing experience with John.
Hi there!
We're delighted to hear that you're enjoying the product selection and finding the website easy to use! We strive to maintain high standards for shipping and product quality, and we're confident you'll be satisfied with both.
If you have any questions or need assistance in the future, please don't hesitate to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co We're here to help ensure your experience with Spocket exceeds your expectations. - Abby
The ease of access is super convenient. Very user friendly and saves a lot of manual work and decision making.
Thank you for sharing your thoughts about Spocket! We're delighted that our platform has been able to save you time and reduce manual work. We believe that by providing easy access to products, we can help our customers focus on what matters most - growing their business. If you have any suggestions on how we can improve, we're all ears! - Erwin
so cool
Absolutely love
Thank you so much for your love! We’re thrilled to hear that you’re enjoying Spocket. Your support means the world to us. If you have any questions or need assistance, we’re always here to help. Happy dropshipping! - Eleanor
Great app
We appreciate your kind words! It's fantastic to know our app is making a positive impact. Thanks for being part of our community!- Eleanor
Super fast set up easy and great for new starters
Thank you for your great feedback! We’re delighted to hear that you found the setup super fast and easy, and that it’s been great for new starters like yourself. Our goal is to make things as seamless as possible, and it’s wonderful to know we’re hitting the mark. If you need any more help or have any questions, don’t hesitate to reach out! - Eleanor
i think its good
Thank you for your feedback! We're glad to hear you think it's good. If you have any suggestions or need assistance, feel free to reach out. We're here to help and improve your experience!Happy dropshipping!- Eleanor 😊