Reviews (6,813)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high-quality US and EU products, fast shipping, and user-friendly interface. It integrates well with major e-commerce platforms, facilitating efficient product syncing and order management. The responsive customer support, sample ordering, automated fulfillment tools, and branded invoicing are highly valued. Additional benefits include educational resources, a diverse product catalog with eco-friendly options, and discounted pricing to enhance profit margins.

Edited May 27, 2024

So I had to change My last review I had tried to cancel my subscription but the money was still being taken I had made several attempts to contact support but to no resolution.
Within less than 24hrs Russel had personally rang me and resolved the matter which was unexpected and nice to actually speak to someone about this matter.
So based on my direct contact with this company I would highly recommend them.
Thanks for you help .....

Trefant Lifestyle
United Kingdom
3 months using the app
Spocket replied June 23, 2024

We're grateful for your kind words about our customer service team. We know that we're not perfect, but we strive to make things right when things go wrong, and it sounds like Russell did just that for you. - Erwin

November 5, 2024

J’aime beaucoup c’est vraiment utile

Zir shop
France
About 2 months using the app
Spocket replied November 7, 2024

Merci beaucoup pour votre super retour ! Nous sommes ravis que vous trouviez notre service utile. C’est exactement ce que nous cherchons à offrir : une expérience pratique et efficace. N’hésitez pas à nous contacter si vous avez des questions ou des suggestions. Nous sommes là pour vous aider! - Eleanor

September 4, 2024

App molto pratica

Sport &Entertainment
Italy
4 days using the app
Spocket replied September 5, 2024

Grazie mille per il tuo feedback positivo! Siamo felici di sapere che trovi la nostra app molto pratica. Il nostro obiettivo è offrire uno strumento utile e semplice da usare, quindi è fantastico sentire che stai avendo una buona esperienza. Se hai domande o hai bisogno di assistenza, non esitare a contattarci. Siamo qui per aiutarti! - Eleanor

December 18, 2024

Best selling products

Burney Boyz
United States
11 minutes using the app
Spocket replied December 19, 2024

Thank you so much for your kind words! We're thrilled to hear that you’ve found our best-selling products to your liking. We’re always focused on offering high-quality and trending items to ensure that our customers have the best shopping experience possible. Your satisfaction is our top priority, and we’re grateful for your support. We look forward to continuing to serve you with the best products! Feel free to reach out if you need any recommendations or assistance in the future!Happy dropshipping!- Eleanor 😊

November 24, 2024

It's been frustrating to siup, so we'll see howuch I like it after I get it ser up.

Lucky Dog Co.
United States
4 minutes using the app
Spocket replied November 27, 2024

Thank you for sharing your experience! We completely understand how frustrating setup can be at times. If you run into any issues or need assistance, feel free to reach out. We're confident that once it's all set up, you'll enjoy it. We appreciate your patience and hope it works out for you! - Happy dropshipping!- Eleanor 😊

September 3, 2024

It’s The Best Dropshipping App

My Store
United States
About 2 months using the app
Spocket replied September 4, 2024

Wow, thank you so much for the fantastic review! We’re thrilled to hear you think we’re the best dropshipping app out there. Your support means the world to us, and we’re committed to continually improving and providing the best service possible. If you have any suggestions or need assistance, don’t hesitate to reach out. Thanks again for choosing us! - Eleanor

August 20, 2024

Its very easy to use

Brew
United States
5 months using the app
Spocket replied August 21, 2024

Thank you for your feedback! We’re delighted to hear that you find our Spocket App very easy to use. We’ve worked hard to make the user experience as smooth and intuitive as possible. If you have any suggestions for further improvements or need any assistance, please feel free to reach out. Thanks again for your support! - Eleanor

November 10, 2024

Easy to use which makes my life a lot easier. Thank you.

Life of Luxe
United States
1 minute using the app
November 26, 2024

This is the perfect app to help get your business going. They have everything you need. The only thing you need is passion. So I highly recommend using Spocket.

C.A. SHOPMATIC
United States
Spocket replied November 27, 2024

Thank you so much for your fantastic review! We're thrilled to hear that Spocket is helping you get your business off the ground. Passion truly makes all the difference, and we're glad to be part of your journey. We appreciate your recommendation and are here to support you every step of the way!Happy dropshipping!- Eleanor 😊

September 30, 2024

For the products shipped from EU and shipped to EU, the shipment time being shown is 15-30 days. Hilarious!

Gluck Zeit
Germany
2 days using the app
Spocket replied October 1, 2024

Thank you for your feedback! We understand that shipping times can be frustrating, and we’re constantly working to improve our processes. While we aim for timely deliveries, certain factors can sometimes extend shipment times.

We appreciate your patience and hope to provide a better experience in the future! If you have any other questions/concerns you can reach out to us 24/7 through our chat channel or send us an email at support@spocket.co again we thank you for giving Spocket a chance and we hope to see you again in the future. For now, we wish you good luck in your future endeavors.​ - Eleanor