Reviews (6,828)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its curated selection of high-quality products from US and EU suppliers, ensuring faster shipping and better quality control. The user-friendly interface facilitates efficient store management and product discovery, with seamless integration into major e-commerce platforms. Features like responsive customer support, sample ordering, branded invoicing, and automated order fulfillment are highlighted. The diverse product range and educational resources are also ...

January 25, 2024

not as good

Market Trends
United States
14 days using the app
Spocket replied January 27, 2024

Hello Market Trends!
Thank you for posting a review! We would love to know how can we deliver a better experience next time. We would like the opportunity to talk and ...

Edited December 9, 2020

the easiness to imports products, US EU and other countries suppliers not too long delivery that what they charge on if you want to dropship quality products choose high plan if not highest

TAJPOP
Italy
14 days using the app
Spocket replied August 8, 2020

As always, we appreciate your honesty and understanding. We admit that Spocket still has room for improvements which is why we continue to do our best to make Spocket the ...

March 14, 2017

This app has some serious limitations. For example, it does not appear to import Etsy reviews and reviewed Images.

Most troubling of all appears to be the product import process. It appears to be an extremely manual, time and labor intensive process. Apparently products have to be imported one by one and every product has to be reviewed and edited with regards to price and many other variants.

...
Pure Hearts International
United States
12 days using the app
Edited January 14, 2020

I used this app to find better products. I like the apps ease of use. And the products are much better than the other apps ive tried. I would recommend it to everyone who is trying their own dropship business.

my-island-13
United States
12 days using the app
Spocket replied January 15, 2020

Hey there! Thanks for this awesome feedback. We're glad to know that you chose us despite your other options. We're always looking to add new and better products so be sure ...

March 9, 2020

I’m just starting out will see how it goes with this app, so far love the variety of products they have.

Natuneè
Canada
11 days using the app
Spocket replied March 12, 2020

Welcome to the Spocket family! We are very excited to have you here and we are just glad that you are loving the products. However, we'd like to make this a phenomenal ...

Edited August 17, 2020

I downloaded this app and deleted it the day the trial came due. The company refuses to refund the monthly fee.
Update: Because I gave an 1 star review the company reached out and decided to refund my money. I’m changing the review to 3 stars but only because the employee was kind.

Wee The Vegan
Canada
10 days using the app
Spocket replied August 17, 2020

Sorry to hear about that! You definitely should not have been charged if the trial subscription was cancelled within the given time period. We would be happy to re- ...

August 15, 2023

rating for the free gift hahahahahhahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahaha

La Eudora
Netherlands
9 days using the app
Spocket replied August 16, 2023

Thanks for sharing your feedback! We would like to hear more about your experience and how we could improve our service even more. Please reach out to us via email at ...

Edited June 22, 2019

Since I wrote my initial 1 star review, I have received several calls from Andi who asserts that the team is diligently working to resolve the cited issues. she seems to really care about the app's performance. Based on these conversations I am adding 2 stars and removing my initial review to give the team an opportunity to rectify the matters I cited.

JOY TreaZures
United States
8 days using the app
Spocket replied June 20, 2019

Thanks for the feedback and suggestions - we really do appreciate them! We are making some changes in the app and hopefully, this will answer some of the concerns raised. ...

December 17, 2022

It hellps allot with dropshiping, finding products and adding then on my stor is never been easeyer

MataBatFarm
Slovenia
8 days using the app
Spocket replied December 20, 2022

Thank you for posting a review! We would love to know how can we deliver a better experience next time. We would like the opportunity to talk and investigate your feedback ...

February 25, 2019

I didn't get to use this app as the bad reviews were like a warning sign. I did, however, contact them to have my credit card details removed. And yes they did it. So if you're seeing this and you have a problem with them billing you even after you deleted the app, I guess you forgot about recurring payment happens automatically so it might not be their fault entirely. Contact them before ...

9JA Shopaholic
United States
5 days using the app