Reviews (6,438)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its selection of quality products from reliable US and EU suppliers, which ensures fast shipping. They appreciate the user-friendly interface that integrates smoothly with platforms like Shopify and WooCommerce and commend the responsive customer support. Features like sample ordering, automated order fulfillment, and educational resources are also highlighted. Additionally, the app supports custom branding options through some suppliers, enhancing the customer unboxing experience. Merchants benefit from a diverse product range, low startup costs, and scalability without the need for inventory management.
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I'm trying the free version. This seems like a cool app, just wish I could preview more than 25 items on the free version. If I can move them though, I will be signing up for the paid membership.
I'm going to give updates but good so far...
We’re glad that you were satisfied with your experience and would love to hear some additional feedback about how we could improve our service even more. We invite you to contact us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Abby
the easiness to imports products, US EU and other countries suppliers not too long delivery that what they charge on if you want to dropship quality products choose high plan if not highest
As always, we appreciate your honesty and understanding. We admit that Spocket still has room for improvements which is why we continue to do our best to make Spocket the perfect app for all drop shippers. You can be sure that our support for you is always available. Thank you for choosing Spocket!
This app has some serious limitations. For example, it does not appear to import Etsy reviews and reviewed Images.
Most troubling of all appears to be the product import process. It appears to be an extremely manual, time and labor intensive process. Apparently products have to be imported one by one and every product has to be reviewed and edited with regards to price and many other variants.
Compare this to other drop shipping apps that are highly automated. For instance, most drop shipping apps allow you to set a universal automated markup price. So if you didn't want to manually adjust each and every retail price manually, you could just tell a setting to markup wholesale by 2x or some figure and you're done in seconds. I don't see anything like that here.
I used this app to find better products. I like the apps ease of use. And the products are much better than the other apps ive tried. I would recommend it to everyone who is trying their own dropship business.
Hey there! Thanks for this awesome feedback. We're glad to know that you chose us despite your other options. We're always looking to add new and better products so be sure to always check out our catalog to access these items.
I’m just starting out will see how it goes with this app, so far love the variety of products they have.
Welcome to the Spocket family! We are very excited to have you here and we are just glad that you are loving the products. However, we'd like to make this a phenomenal experience for you - we'd like to get in touch and see how we can make it better!
I downloaded this app and deleted it the day the trial came due. The company refuses to refund the monthly fee.
Update: Because I gave an 1 star review the company reached out and decided to refund my money. I’m changing the review to 3 stars but only because the employee was kind.
Sorry to hear about that! You definitely should not have been charged if the trial subscription was cancelled within the given time period. We would be happy to re-investigate your account to get this concern sorted out. One of our account managers will reach out to you directly to help rectify this issue. Our apologies for any inconvenience we may have caused. Thank you for your understanding and patience!
rating for the free gift hahahahahhahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahahaha
Thanks for sharing your feedback! We would like to hear more about your experience and how we could improve our service even more. Please reach out to us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail - Abigail
Since I wrote my initial 1 star review, I have received several calls from Andi who asserts that the team is diligently working to resolve the cited issues. she seems to really care about the app's performance. Based on these conversations I am adding 2 stars and removing my initial review to give the team an opportunity to rectify the matters I cited.
Thanks for the feedback and suggestions - we really do appreciate them! We are making some changes in the app and hopefully, this will answer some of the concerns raised. Regarding the trial period, we would be more than happy to accommodate the request. We will be in touch with you soon!
It hellps allot with dropshiping, finding products and adding then on my stor is never been easeyer
Thank you for posting a review! We would love to know how can we deliver a better experience next time. We would like the opportunity to talk and investigate your feedback further. Please chat with us or send us an email at support@spocket.co so we can look into this matter right away. - Erwin