Reviews (6,814)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high-quality US and EU products, fast shipping, and user-friendly interface. It integrates well with major e-commerce platforms, facilitating efficient product syncing and order management. The responsive customer support, sample ordering, automated fulfillment tools, and branded invoicing are highly valued. Additional benefits include educational resources, a diverse product catalog with eco-friendly options, and discounted pricing to enhance profit margins.

April 21, 2024

Spocket is a fantastic easy to use platform. With Spocket you upload products to your store at a click of a button.

It is an amazing app it takes away a tone of work from your hands.

Swiftdrop
Canada
8 months using the app
Spocket replied April 23, 2024

Thank you for your glowing review! We're delighted to hear that you find Spocket fantastic and easy to use. Simplifying the process of uploading products to your store is what we aim for, and we're thrilled that you find it amazing. If you ever have any questions or need assistance, don't hesitate to reach out. We're here to make your experience with Spocket as smooth and efficient as possible!

Happy Spocket-ing!

May 26, 2024

I could not be more excited to continue my dropshipping journey with Spocket. I switched over from another major company as they were not user friendly and before committing I had a lot of questions. I reached out, and was connected with John, he was GREAT. I was throwing questions, at him a mile a minute, and he took the time to walk me step by step through their process and to ensure I was set up correctly and comfortable get started. Throughout the entire ordeal, he remained a pleasure to work with. I cant remember the last time I received customer service like today, the kind that leaves you happy to be in business with them, and not frustrated and ready to scream LOL Because of John we made the decision to stick with Spocket. John is a great asset, Id keep him around!!

Busy Babies Boutique
United States
About 2 months using the app
Spocket replied June 23, 2024

John is indeed a fantastic member of our team, and we're grateful to have him on board. He's dedicated to providing top-notch customer service and ensuring that our users have a seamless experience. We'll make sure to pass along your praise to him! - Erwin

August 29, 2024

Best

Milati
Norway
About 2 months using the app
Spocket replied August 30, 2024

Thank you for the great feedback! We’re thrilled to hear you think we’re the best. Your support means a lot to us, and we’re here to ensure you continue to have an excellent experience. If you ever need anything or have any suggestions, just let us know! - Eleanor

August 13, 2024

App molto buona!

Il mio negozio
Italy
About 1 month using the app
Spocket replied August 14, 2024

Grazie mille per il tuo feedback positivo! Siamo felici che l’app ti piaccia. Se hai suggerimenti o richieste, non esitare a farcelo sapere. Grazie per il supporto! - Eleanor

August 19, 2024

excellent service for selecting goods, I am satisfied

moonlight
Netherlands
About 2 months using the app
Spocket replied August 20, 2024

Thank you for the kind words! We're thrilled to hear that you’re satisfied with our service for selecting goods. If there’s anything else we can do to enhance your experience or if you have any further feedback, please don’t hesitate to reach out. Your satisfaction is our top priority! - Eleanor

February 23, 2024

OJ Songsong from CS was so helpful and answered all my annoying questions very fast... Now lets wait for sales to come through

Lizush
United States
Over 4 years using the app
Spocket replied February 24, 2024

Hi Lizush!
Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by OJ. Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

August 12, 2024

trusted apps

Alodia Store
Spain
About 1 year using the app
Spocket replied August 13, 2024

Thank you for your positive review! We’re honored to be recognized as a trusted app. Our team works hard to ensure that we provide reliable and high-quality service, so it’s great to hear that we’ve met your expectations.

If you have any questions or need further assistance, please feel free to reach out. We’re here to support you and make sure you continue to have a great experience with our app.

Thanks again for your trust and support! - Eleanor

December 2, 2024

Great start

Opal & Orchid
Canada
3 minutes using the app
Spocket replied December 4, 2024

Thank you for your positive feedback! We're excited to hear you're off to a great start. We're here to support you every step of the way, so if you need anything, don't hesitate to reach out. Wishing you continued success!Happy dropshipping!- Eleanor 😊

August 13, 2024

Easy to understand anf fairly priced

Knights All-In-One Store
United States
About 2 months using the app
Spocket replied August 14, 2024

Thank you for your kind review! We’re pleased to hear that you find the app easy to understand and fairly priced. We strive to offer a great user experience while keeping things accessible. If you have any questions or need further assistance, feel free to reach out. Thanks for your support! - Eleanor

August 19, 2024

pour le moment tout es ok

La raquette sportive
France
About 2 months using the app
Spocket replied August 20, 2024

Merci pour votre retour ! Nous sommes ravis d’entendre que tout est ok pour le moment. Si vous avez des questions ou besoin d’assistance à l’avenir, n’hésitez pas à nous contacter. Nous sommes là pour vous aider! - Eleanor