Reviews (6,814)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high-quality US and EU products, fast shipping, and user-friendly interface. It integrates well with major e-commerce platforms, facilitating efficient product syncing and order management. The responsive customer support, sample ordering, automated fulfillment tools, and branded invoicing are highly valued. Additional benefits include educational resources, a diverse product catalog with eco-friendly options, and discounted pricing to enhance profit margins.

November 29, 2024

Ok

Mein Shop
Germany
6 days using the app
Spocket replied December 2, 2024

Thank you for the five stars! ⭐ We really appreciate your support. If there’s anything else we can do for you, just let us know! - Eleanor

August 13, 2024

Easy to understand anf fairly priced

Knights All-In-One Store
United States
About 2 months using the app
Spocket replied August 14, 2024

Thank you for your kind review! We’re pleased to hear that you find the app easy to understand and fairly priced. We strive to offer a great user experience while keeping things accessible. If you have any questions or need further assistance, feel free to reach out. Thanks for your support! - Eleanor

May 31, 2024

Just hope you never have an issue with them. I did not recall purchasing a year membership and as soon as it was deducted from my account I contacted Spocket to see if it were possible to receive a refund. One of the reps said they would get back to me in 48 hours. I never heard back. I contacted them again and over several conversations, not only was nothing resolved but they also stopped answering me, which I consider very disrespectful. I would not work with them again and would recommend Zendrop or Syncee for someone looking to dropship as they have better customer service.

GInThePark
United States
Almost 2 years using the app
Spocket replied June 23, 2024

We're taking your feedback to heart and are working to improve our processes to prevent similar issues in the future. We'll make sure that our customer service team is more responsive and effective in resolving complex issues like this. - Erwin

October 7, 2024

Praticidade, em poucos cliques construir o começo de um sonho

My Store
Brazil
3 months using the app
Spocket replied October 8, 2024

Obrigado pelo seu feedback! Ficamos felizes em saber que você encontrou praticidade em nossa plataforma. É gratificante ajudar a dar os primeiros passos em direção aos seus sonhos. Se precisar de mais alguma coisa, estamos aqui para ajudar! - Eleanor

December 2, 2024

Great features

Joseph Of Software
Algeria
7 minutes using the app
Spocket replied December 4, 2024

Thank you for your kind feedback! We're so glad to hear that you’re enjoying the features. We work hard to provide tools that help you succeed, and it's great to know they're making a difference. If you have any questions or need assistance, feel free to reach out!Happy dropshipping!- Eleanor 😊

August 17, 2024

very good

My Store
United Kingdom
5 months using the app
Spocket replied August 19, 2024

Thank you for the positive feedback! We’re glad to hear you’re having a great experience. If you need any further assistance or have any questions, feel free to reach out. We’re here to help! - Eleanor

November 8, 2024

Its very easy to use with great products

LaLa Land Luxe
United States
1 minute using the app
Spocket replied November 11, 2024

Thank you for the great feedback! We're so happy to hear that you're finding the platform easy to use and love the products. We aim to make things as simple and seamless as possible, and it's fantastic to know you're having a positive experience. Let us know if you ever need any help—we're always here for you! - Eleanor

March 9, 2024

Spocket had been awsome, they are the first place I could find that will let you import their inventory so you can have a functioning shop. I'm still new to this and I've only had the app for a few days will update review when I have used more of it . or better yet ... When I get my first sale ! That's when I'll update it. See you then!

Best dog food online
United States
About 2 months using the app
Spocket replied March 11, 2024

Hi there!
Thanks for the review! We are happy to know that Spocket helps you with your business. Rest assured that we always have your back. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

March 8, 2024

I love Spocket because they give me real time updates on inventory, fast shipping, and wide variety of products related to my store.

Royal Hair & Beauty Supplies
United States
Almost 4 years using the app
Spocket replied March 11, 2024

Hi Royal Hair & Beauty Supplies!
Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our dropshippers and rest assured that we will assist you every step of the way. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

July 23, 2024

Because the reading of the app is easy to understand

Lenas Jewelry Emporium
United States
3 months using the app
Spocket replied July 25, 2024

Wow, thank you for your wonderful feedback! We're thrilled to hear that the reading experience on our app is easy to understand and enjoyable for you! We've worked hard to make our content accessible and user-friendly, so it means a lot to us that you're finding it helpful. If there's anything else we can do to improve or add more value to your experience, please don't hesitate to let us know. Thanks again for taking the time to share your thoughts! - Erwin