Reviews (6,814)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high-quality US and EU products, fast shipping, and user-friendly interface. It integrates well with major e-commerce platforms, facilitating efficient product syncing and order management. The responsive customer support, sample ordering, automated fulfillment tools, and branded invoicing are highly valued. Additional benefits include educational resources, a diverse product catalog with eco-friendly options, and discounted pricing to enhance profit margins.

August 23, 2024

Sehr geile App! Wenn man denkt man hat schon alles im Shop was man haben kann , kommt auf einmal Spocket von der seite

Sigbert's
Germany
20 days using the app
Spocket replied August 26, 2024

Vielen Dank für das großartige Feedback! Es freut uns sehr zu hören, dass du so begeistert von der App bist und dass Spocket dir neue Möglichkeiten eröffnet hat. Wir arbeiten ständig daran, unser Angebot zu erweitern und dir die besten Produkte zu bieten. Wenn du weitere Fragen oder Anregungen hast, stehen wir dir gerne zur Verfügung. Danke, dass du Teil unserer Community bist! - Eleanor

August 24, 2024

Great app and easy to use!!

The Perfect Gizmo
United States
11 days using the app
Spocket replied August 26, 2024

Thank you so much for your fantastic feedback! We’re delighted to hear that you find the app great and easy to use. Our goal is to make your experience as smooth as possible, and it’s wonderful to know we’re achieving that. If you have any questions or need support, we’re here to help. Thanks for your support! - Eleanor

August 4, 2024

I love how seamless it is

Daddy Nature Shop
United States
3 months using the app
Spocket replied August 6, 2024

Thank you for your wonderful feedback! We’re thrilled to hear that you love how seamless the experience is. We strive to make everything as smooth and effortless as possible. If you have any questions or need further assistance, don’t hesitate to reach out. We’re here to help! - Eleanor

November 5, 2024

Harikanın ötesinde mükemmel ötesi mükemmel

My Store
Sweden
10 days using the app
Spocket replied November 7, 2024

Çok teşekkür ederiz! Bu kadar olumlu bir yorum aldığımıza çok sevindik. Sizin gibi değerli kullanıcılarımıza hizmet vermek bizim için gerçekten harika. Her zaman daha iyi hizmet verebilmek için buradayız. Yardıma ihtiyacınız olursa, lütfen bize ulaşmaktan çekinmeyin! - Eleanor

November 22, 2024

we like the Variety that is offered

Aquatic Oasis Reefing
United States
2 minutes using the app
Spocket replied November 26, 2024

Thank you for your feedback! We're so glad to hear that you appreciate the variety of products we offer. We’re always working to expand our selection and provide options that help support your business. If you need anything else, feel free to reach out! Happy dropshipping!- Eleanor 😊

October 2, 2024

Various products in tech accessories. Easy to use and efficient. Love it

Ahihihi - Remarkable Products
Malaysia
15 minutes using the app
Spocket replied October 3, 2024

Thank you for your positive feedback! We’re thrilled to hear you’re enjoying our range of tech accessories and finding the platform easy to use. Your satisfaction is our priority, and we’re here to support you anytime! - Eleanor

August 13, 2024

love it

Trendyy Store
India
5 months using the app
Spocket replied August 14, 2024

We’re so glad to hear that you love it! Thank you for your great feedback. If you need any assistance or have any questions, we’re here to help. Enjoy using the app! - Eleanor

July 16, 2024

very easy to understand and use the program. tons of us sellers and such a huge variety of products to choose from.

My Store
United States
4 months using the app
Spocket replied July 19, 2024

We're glad you're enjoying it! Our goal is to make Spocket as user-friendly and accessible as possible, so it's wonderful to hear that we've met your expectations. We appreciate your business and look forward to continuing to support your sales growth! - Erwin

March 28, 2024

I used Spocket for over a year on the unicorn plan connected to a Shopfiy store. For us, some orders get processed fast, with no issues BUT too many don't. The main issue are the Sellers on the platform. Sellers don't seem to keep their inventory up to date. As a result, orders we receive end up not getting fulfilled in one way or another. Also, response time from Sellers is very slow which mean's customers have to wait for a long time only to get a response that item is not available! Spocket support is there (which is good) but they too must wait for Seller and can't do much other than wait. Sometime Seller cancels order without any reason! Also, when the sync is lost between Spocket and Shopify, it leaves inventory info inaccurate on Shopify. There don't have a tool to fix this.

I hope Spocket cleans up and kicks the slow responding Sellers off the platform very soon and addresses the Sync issue otherwise I will stop using them. I am not waiting for them and looking to find a better platform.

Zomdo Marketplace | Zomdo.com
United States
About 3 years using the app
Spocket replied March 30, 2024

Thank you for sharing your feedback with us! We're genuinely sorry to hear about your experience, and we apologize if we didn't meet your expectations. However, we're committed to resolving any concerns you may have. Please don't hesitate to contact us via chat or email at support@spocket.co, and we'll address this matter promptly. Your understanding and patience are greatly appreciated.

August 8, 2024

easy to use, good interface, good communication; easy to use, good interface, good communication; easy to use, good interface, good communication

Haight Ashbury
United States
About 2 months using the app
Spocket replied August 9, 2024

Thank you so much for your kind words! We're thrilled to hear that you find our interface easy to use and that our communication met your expectations. Your feedback is incredibly valuable to us, and it motivates us to continue delivering the best experience possible. - Eleanor