Reviews (6,628)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this dropshipping app for its curated selection of quality products from reliable US and EU suppliers, ensuring faster shipping and enhanced product quality. The platform is user-friendly with seamless integration into major e-commerce systems like Shopify and WooCommerce. Features like sample ordering, automated fulfillment, and branded invoicing are valued, alongside responsive customer support and educational resources for optimizing dropshipping operations.

Edited February 28, 2024

Leah and Marianna is just a wonderful customer service, has been so helpful to me all the way since the start, very glad to work with sprocket, Great cooperation.

SHIVARAA
United Arab Emirates
7 months using the app
Spocket replied February 28, 2024

Hi there!
Thanks for your wonderful feedback! This has been shared with our entire team including Marianna at Spocket. When we hear from happy users like you, we spread the positivity around! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

March 11, 2024

So far it has been a good experience and I have no major complaints. I had some questions and customer support was excellent, OJ Songsong stayed with it until the question was resolved and his follow up was much appreciated. I am still stocking my store and haven't launched yet so I will update again after that.

Eva Stessa Home
United States
2 months using the app
Spocket replied March 15, 2024

Hi Eva Stessa Home!
Thanks for sharing your positive review of OJ's service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

November 23, 2024

Muito boa a diversidade de produtos e fornecedores

Easy Shop
Brazil
2 minutes using the app
Spocket replied November 26, 2024

Obrigado pela excelente avaliação! Ficamos felizes em saber que você aprecia a diversidade de produtos e fornecedores. Estamos sempre trabalhando para oferecer as melhores opções para o seu negócio. Se precisar de algo, não hesite em nos contatar!- Eleanor 😊

February 28, 2024

The app is super user-friendly, making it easy to find amazing products to sell. What's really stood out to me, though, is the customer support. A special shoutout to Eleanor for being incredibly helpful. She answered all my questions promptly and ensured I had everything I needed to succeed. Highly recommend!!!

EasePeak
United Kingdom
3 months using the app
Spocket replied March 2, 2024

Hi EasePeak!
Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Eleanor. Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

July 1, 2024

This is my first time using this app so I'm so super excited to start selling.

My Store
United States
About 1 hour using the app
Spocket replied July 4, 2024

A warm welcome to the app! We're stoked to have you on board and can't wait to see what you'll accomplish. - Erwin

January 5, 2024

I had a great experience with Leah. I was just learning my way around the app and I had a few issues at the beginning of my trial. Leah and her team helped me resolved my issues quickly and painlessly.

Deluxe Farmhouse
Canada
About 1 year using the app
Spocket replied January 7, 2024

Hello Deluxe Farmhouse! Thanks for your kind words and for mentioning one of our Customer Support Team. You’re right, Leah is always going above and beyond. We’ll be sure to share your praises with them! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

December 14, 2023

What I really loved about using Spocket was the level of customer service and support I received from the support team. Whenever I was stuck and needed help while using this platform, all support agents were professional, prompt, and very helpful in solving issues. Spencer, in particular, went above and beyond and offered a better solution than what was expected for my case and I truly thank him and the team for helping me in my experience with settling with Spocket!

hello somnia
Canada
3 months using the app
Spocket replied December 16, 2023

Hi there! Thanks for sharing your positive review of Spencer's service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

February 1, 2024

I have been using Spocket for the last couple of months. The app is straightforward to use. Leah has been fantastic with answering all my questions and understanding all my dropshipping concerns. The Spocket app makes it so easy to upload new products and, with support from Leah and the support staff, makes running an e-commerce business much more manageable and allows me to run my business.
I recommend this app if you are a new or a legacy dropshipper.
Thank you, Spocket.

TWC Drones
United States
5 months using the app
Spocket replied February 5, 2024

Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Leah. Spocket is very much happy to help and provide all the support you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

June 22, 2024

When I decided to start my online store, choosing the right dropshipping platform was crucial. After researching various options, I settled on Spocket, and it has proven to be an excellent choice for my business.

ECOMLANDS
United States
36 minutes using the app
Spocket replied June 23, 2024

We're impressed that you took the time to research and evaluate different options before making your decision. It's clear that you're committed to finding the best fit for your business. - Erwin

May 7, 2024

love it this app couldnt have asked for any better way to dropship

Glowy Euro Skin
United States
5 months using the app
Spocket replied May 9, 2024

Hi there!
We're thrilled to hear Spocket has been a game-changer for your dropshipping business! Fast shipping and quality products from EU & USA suppliers are key priorities for us. It's great to know our platform's ease of navigation and wide product range have been beneficial. We're proud of our top-notch customer support and are here to assist you every step of the way. Thanks for recommending us! - Abby