Reviews (6,837)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its access to high-quality US and EU products, fast shipping, and user-friendly interface. They value the seamless integration with platforms like Shopify and WooCommerce, responsive customer support, and additional features such as sample ordering, inventory automation, and branded invoicing. The app also offers educational resources and a diverse product catalog, enhancing dropshipping operations and product range expansion.

December 8, 2024

love this app it connect you to suppliers also offer free service version with limited access

My Store
United States
About 1 month using the app
Spocket replied December 10, 2024

Thank you so much for your kind words! We're thrilled to hear that the app is helping you connect with suppliers and that you're enjoying the free service version. We’re committed to providing value, and we hope you continue to find it helpful. If you ever have any questions or need assistance, feel free to reach out. Happy dropshipping!- Eleanor 😊

December 6, 2024

Giving 3 Stars because so far I can not get the products to show as in stock on my website. Support for Spocket has been great but Shoptify may be the cause of the issue. I am working on it from both sides.

Threads & Things
United States
6 days using the app
November 24, 2024

It's been frustrating to siup, so we'll see howuch I like it after I get it ser up.

Lucky Dog Co.
United States
2 months using the app
Spocket replied November 27, 2024

Thank you for sharing your experience! We completely understand how frustrating setup can be at times. If you run into any issues or need assistance, feel free to reach out. We're confident that once it's all set up, you'll enjoy it. We appreciate your patience and hope it works out for you! - Happy dropshipping!- Eleanor 😊

November 1, 2024

I’m new with this store

My Store
United States
3 months using the app
Spocket replied November 4, 2024

Welcome to our Spocket! We're excited to have you here and hope you enjoy exploring our products. If you have any questions or need assistance, don’t hesitate to reach out. Happy Dropshipping! - Eleanor

September 27, 2024

I love the products, but I am still struggling with the "Sold Out" on my shopify store.

ShuffStuff
United States
3 months using the app
Spocket replied October 1, 2024

Thank you for your feedback! We're thrilled to hear that you love the products. It can be frustrating to deal with "Sold Out" notifications on your Shopify store. Have you checked your inventory settings or considered adjusting your stock levels? If you need assistance troubleshooting this issue, feel free to reach out, and we'll be happy to help you get it sorted out! - Eleanor

August 11, 2024

this app is totally the best for a beginner. Spocket gives a free trial on which gives absolutely free customer care to customers and enough time to get creative with the app.

velquiver
Kenya
About 2 months using the app
Spocket replied August 13, 2024

Thank you so much for your wonderful review! We’re thrilled to hear that you find Spocket to be the best app for beginners. It’s great to know that the free trial and our dedicated customer care have made your experience enjoyable and empowering.

Our goal is to provide new users with the tools and support they need to get creative and succeed, and we’re delighted that we’re meeting your expectations. If you have any questions or need further assistance as you continue to explore and use the app, please don’t hesitate to reach out.

Thanks again for your positive feedback and for choosing Spocket! - Eleanor

July 10, 2024

Yes, I loved using Spocket because it allowed me to easily find high-selling and trendy products for the US market. Finding and adding products to my store was very easy, and the best part was being able to quickly compare prices and asking prices.

However, I couldn't fully utilize its capabilities because I did not know how to use it properly. I need a complete guideline on how to use Spocket for shopify dropshipping. Please assist me, Spocket team. My email is patwaryhassan@gmail.com.

UNIQUE SHOP
Bangladesh
3 months using the app
Spocket replied July 12, 2024

Thank you so much for taking the time to share your thoughts about your experience with Spocket! We're thrilled to hear that you loved our platform for finding high-selling and trendy products for the US market, and that you found it easy to add products to your store.

We apologize that you didn't have the opportunity to fully utilize our capabilities. At Spocket, we're committed to making sure our users get the most out of our platform, and we'd be happy to help you with a comprehensive guide on how to use Spocket for Shopify dropshipping.

We'll make sure to send over a detailed guide to your email that covers everything from setting up your account, importing products, managing orders, and more. Additionally, we'll provide some valuable tips and tricks to help you optimize your store and maximize your sales.

Please look out for an email from us, and feel free to reach out if you have any questions or need further assistance. We're always here to help.

Thanks again for your feedback, and we look forward to helping you unlock the full potential of Spocket! - Erwin

September 4, 2024

So fun and simple also great guidance love it

NexTrend
Cook Islands
2 months using the app
February 27, 2024

This company should screen their suppliers more with certain parameters that they need to get back with a Spocket about shipping and inventory within 24 hours. Small businesses rely on Spocket to upload inventory to their website. When inventories and suppliers are not vetted properly, it causes delays in product And lost customers and profit. More attention should be made toward having one customer service rep or two assigned to each client like me.

Borrowed & Blue Wedding Outlet
United States
Over 1 year using the app
Spocket replied March 2, 2024

Hi Borrowed & Blue Wedding Outlet!
Thank you for posting a review! We would love to know how can we deliver a better experience next time. We would like the opportunity to talk and investigate your feedback further. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

October 23, 2024

Amazing

Velvet Junction
United Arab Emirates
1 day using the app
Spocket replied October 25, 2024

Thank you! We’re thrilled you think so! If you have any questions or need assistance, just let us know. Enjoy using the app! - Eleanor