Reviews (6,438)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its selection of quality products from reliable US and EU suppliers, which ensures fast shipping. They appreciate the user-friendly interface that integrates smoothly with platforms like Shopify and WooCommerce and commend the responsive customer support. Features like sample ordering, automated order fulfillment, and educational resources are also highlighted. Additionally, the app supports custom branding options through some suppliers, enhancing the customer unboxing experience. Merchants benefit from a diverse product range, low startup costs, and scalability without the need for inventory management.

September 17, 2024

I love the fact that Spocket has many different products that you can place in your store without having to deal with a whole bunch of different apps.

A Gift of Birth
United States
Over 1 year using the app
November 3, 2024

Overall this app is really easy to use. I love that there are a lot of products from the US, which cuts down on long shipping time. Lot of great products to choose from!

But it does tend to freeze up a lot. Once I connect my sprocket to my shopify store, it sent me to another page, instead of letting me import the items I'd already selected. I had to start all over

Aydah's Reading Retreat
United States
10 days using the app
Spocket replied November 5, 2024

Thank you for your feedback! 😊 We’re so glad to hear that you love the selection of US-based products and how that helps cut down on shipping times! It’s definitely a big plus for dropshippers looking to improve delivery speeds.

We’re sorry to hear about the freezing issues and the trouble with reconnecting your Spocket account. That definitely sounds frustrating, especially after selecting your items. If you haven’t already, I’d recommend reaching out to the support team—they can help troubleshoot the issue and assist with any syncing problems between Spocket and Shopify.

In the meantime, if you're running into freezes often, you might want to try clearing your browser cache or switching to another browser to see if that helps. Sometimes, this can improve the performance of the app.

Thank you again for sharing your experience. We hope this gets resolved quickly so you can get back to adding those great products to your store! 🚀 Feel free to reach out if you need any more help! - Eleanor

September 20, 2024

thank you for making us able to do dropshipping more easy. only thing the prices are super expensive.

Aurelia Earth
Netherlands
About 1 month using the app
Spocket replied September 23, 2024

Thank you for your feedback! We're glad to hear that our platform has made dropshipping easier for you. We appreciate your input regarding pricing and will certainly take it into consideration as we continue to improve. If you have any other suggestions or questions, please feel free to reach out! - Eleanor

August 26, 2024

Love everything about the app from the simplicity and I hole navigation processes I would recommend using it

I'm starting my store now and about to make

ChemistryEC
South Africa
About 2 months using the app
Spocket replied August 27, 2024

Thank you for the fantastic review! We’re thrilled you love the app’s simplicity and navigation. Best of luck with starting your store—if you need any tips or support along the way, we’re here to help! - Eleanor

September 29, 2024

This is such a great App to use, as it makes it easy to identify products that you want to sell. Products that will definitely sell in minutes.

My Store
South Africa
29 days using the app
Spocket replied October 1, 2024

Thank you for your wonderful feedback! We’re thrilled to hear that you find the app great for identifying products that sell quickly. It’s always exciting to see your business take off! If you have any questions or need further assistance, feel free to reach out. Happy selling! - Eleanor

September 20, 2024

It has been an ok experience so far.

King's Baby Clothing
United States
Almost 2 years using the app
Spocket replied September 23, 2024

Thank you for your feedback! We’re glad to hear that you love the options and products. If there’s anything we can do to enhance your experience or if you have any suggestions, please feel free to share. We’re here to help! - Eleanor

October 1, 2024

I would recommend this app because it has great tutorials and things to get you and your business started.

CJ store
United States
14 days using the app
Spocket replied October 2, 2024

Thank you for your recommendation! We’re thrilled to hear that you find our tutorials helpful for getting your business started. Our goal is to support you every step of the way, so if you ever have any questions or need assistance, don’t hesitate to reach out. Wishing you great success with your business! - Eleanor

August 31, 2024

I can choose a variety of things to sell on my shop while they do the shipping

PulseTech
South Africa
About 2 months using the app
Spocket replied September 2, 2024

Thank you so much for the fantastic 5-star review! We’re delighted to hear that you’re enjoying the wide variety of products available and the convenience of having shipping handled for you. It’s great to know that our platform is helping you efficiently manage your shop. If you have any questions or need additional support, don’t hesitate to reach out. Thanks for being a valued part of the Spocket community! - Eleanor

September 8, 2024

I would give Spocket 4 out of 5 stars. It’s a user-friendly platform offering high-quality products from suppliers in the US and Europe, with fast shipping that greatly improves customer satisfaction. Integration with e-commerce platforms like Shopify is seamless, and their customer support is responsive. However, the free plan has some limitations, and prices for paid plans can feel a bit high. Overall, it's a great tool for those serious about dropshipping.

SAMICO
Switzerland
1 day using the app
October 17, 2024

It’s very helpful app for dropshipping. Easy to work with. It could have little bit more products availability but for beginners I guess it’s fine:)

Amped Surf Skate Shop
Portugal
3 days using the app
Spocket replied October 21, 2024

Thank you for your valuable feedback! We’re glad to hear that you find the app helpful and easy to work with. We appreciate your suggestion about product availability and will take it into consideration as we continue to improve. If you have any other thoughts or need assistance, don’t hesitate to reach out! - Eleanor