Reviews (6,178)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its curated selection of high-quality products from reliable US and EU suppliers, which ensures faster shipping and enhances customer satisfaction. They find the interface user-friendly and its integration with major e-commerce platforms like Shopify and WooCommerce seamless, simplifying store management and product synchronization. The responsive customer support, option to order sample products, automated order fulfillment, and branded packaging options are also highlighted as key benefits. Additionally, the diverse product range and educational resources available help merchants optimize their dropshipping business.

September 20, 2024

I love the platform with variety of products, options to have USA made/shipped, and that I don't have to keep my own inventory! It has made launching my online store much lower cost, and simple to do!

Younglady
China
10 months using the app
Spocket replied September 23, 2024

Thank you for your fantastic feedback! We're thrilled to hear that you love the variety of products and the option for USA-made/shipped items. It’s great to know that our platform has helped you launch your online store in a cost-effective and simple way. If you have any questions or need further assistance, we’re here to help! - Eleanor

August 29, 2024

I like this dropshiping platform. it's easy to get contact and the produkt is in good quality. the pris also cheap. recommending to every one to enjoy it.

Ronak
Norway
About 1 year using the app
Spocket replied September 2, 2024

Thank you so much for your fantastic review! We’re thrilled to hear that you find our platform easy to use, our products to be of good quality, and our prices competitive. Your recommendation means a lot to us. If you have any questions or need assistance, don’t hesitate to reach out. We look forward to continuing to serve you! - Eleanor

September 22, 2024

This is one of the best things I have had in a while. They are always ready to help and answer questions. My customers get things on time, and when I feel I made a mistake, they step right in to help me. You should give them a try. Spocket: EU and the USA Dropshipping is the best I have every used. Thanks team.

CharmingU
United States
About 2 months using the app
Spocket replied September 24, 2024

Thank you so much for your fantastic review! We’re thrilled to hear that you’ve had such a positive experience with Spocket. Our team is dedicated to providing the best support and ensuring everything runs smoothly for you and your customers. Your recommendation means a lot to us, and we’re here to help whenever you need it. Thanks for being a part of our community! - Eleanor

October 1, 2024

Spocket has been an excellent platform for my dropshipping business. It offers a great selection of high-quality products from both the USA and EU, which ensures fast shipping and satisfied customers. The interface is user-friendly, and the integration with my Shopify store was seamless. The customer support has been helpful and responsive, which made setting up and running my store so much easier. I highly recommend Spocket to anyone looking for a reliable and efficient dropshipping platform!

Active Allure
United States
About 1 month using the app
Spocket replied October 3, 2024

Thank you for your fantastic feedback! We're so glad to hear that Spocket has been a valuable asset for your dropshipping business. It’s great to know you appreciate our product selection and the seamless integration with Shopify. We pride ourselves on providing excellent customer support, so it's wonderful to hear that it made your experience even better. We truly appreciate your recommendation and are excited to continue supporting your business! - Eleanor

September 11, 2024

I'm obsessed with Spocket! This app has revolutionized the way I discover and shop for unique products. As an entrepreneur and online seller, I love how Spocket connects me with top suppliers and products from around the world. The user-friendly interface makes it easy to browse and curate products, while the app's features like automated order fulfillment and shipping tracking save me so much time.

What I appreciate most about Spocket is its ability to help me scale my business while maintaining quality and efficiency. The app's customer support is also top-notch, always available to assist with any questions or concerns.

Overall, Spocket has streamlined my product sourcing and dropshipping process, allowing me to focus on growing my business. If you're an online seller or entrepreneur looking for a reliable and innovative solution, Spocket is a must-try!

SAVAG3 STYL3Z
United States
18 days using the app
Spocket replied September 13, 2024

Wow, thank you so much for your enthusiastic review! We’re thrilled to hear that Spocket has revolutionized your product discovery and shopping experience. It’s great to know that our user-friendly interface, automated order fulfillment, and shipping tracking are making a positive impact on your business.

We’re also delighted that our customer support has been able to assist you effectively. Your satisfaction and success are our top priorities, and we're glad to see that Spocket is helping you scale your business while maintaining quality and efficiency.

Thank you for recommending Spocket to other entrepreneurs and online sellers. If you ever have any more questions or need further assistance, don’t hesitate to reach out. We’re here to support you every step of the way! - Eleanor

August 18, 2024

Absolutely Amazing Platform for Dropshipping!

Spocket has truly revolutionized my dropshipping business! The variety of high-quality products available from suppliers around the world is unmatched. What I love most is the fast shipping times, especially from suppliers in the US and EU, which ensures my customers receive their orders quickly and boosts their satisfaction.

The platform is incredibly user-friendly, making it easy to find trending products and seamlessly add them to my store. The integration with Shopify and other eCommerce platforms is flawless, saving me so much time on managing inventory and orders.

Customer support is top-notch as well—always responsive and helpful whenever I have a question or need assistance. Plus, the ability to order sample products before listing them has been a game-changer for ensuring quality.

Overall, Spocket has been a crucial part of my success in dropshipping, and I highly recommend it to anyone looking to scale their online store. This platform truly delivers!

VeridianCore
Romania
18 days using the app
July 25, 2024

I love the variety of products, options to have USA made/shipped, and that I don't have to keep my own inventory! It has made launching my online store much lower cost, and simple to do!

Kyper & Co
United States
10 months using the app
Spocket replied July 30, 2024

Thank you so much for your kind words! We're thrilled to hear that our variety of products and the option for USA-made/shipped items have made your experience smooth and cost-effective. It's fantastic to know that our service has helped simplify your store launch. If you have any more feedback or need assistance in the future, please don’t hesitate to reach out! - Eleanor

Edited October 1, 2024

I'm relatively new using Spocket but I must say, their platform is fantastic for finding high-quality products for my store. Recently, I encountered a small anomaly with onboarding, causing some delays. I reached out to their customer service team, and I was genuinely impressed by how quickly they jumped into action.

The team was not only professional and courteous but also highly efficient in correcting the issue. They kept me informed throughout the entire process, making sure I had all the details I needed. Within a short time, everything was resolved, and I was able to proceed with no further delays.

It's rare to find such responsive customer service nowadays, and Spocket’s team truly exceeded my expectations. I’m confident knowing that if anything arises, they’ve got my back. Highly recommend the app for both its product offerings and top-tier customer support!

Qarakata
United Kingdom
13 days using the app
Spocket replied September 23, 2024

Thank you for sharing your experience, and I’m truly sorry to hear about the challenges you’ve faced with our tech and customer service. Your frustration is completely understandable, especially as a small business trying to get started. We are committed to improving our support processes, and your feedback is invaluable.

I encourage you to reach out directly to our support team at support@spocket.co, and we will prioritize your case to help resolve the issues with your account and explore your cancellation request. Thank you for your patience, and we hope to make this right for you.

August 11, 2024

Spocket is an excellent platform for entrepreneurs looking to source high-quality products. It offers a wide range of unique and trending items from suppliers primarily based in the U.S. and Europe, ensuring faster shipping times and reliable delivery. The user-friendly interface and seamless integration with e-commerce platforms like Shopify make it easy to manage and scale your online store. Additionally, Spocket's curated selection helps in finding distinctive products that stand out in a crowded market, making it a valuable tool for those aiming to offer a distinctive shopping experience.

Peculiar Picks
Dominican Republic
About 1 month using the app
Spocket replied August 13, 2024

Thank you for your detailed and thoughtful review! We’re thrilled to hear that you find Spocket to be an excellent platform for sourcing high-quality products. It’s fantastic to know that you appreciate the variety of unique and trending items, as well as the benefits of our U.S. and European suppliers.

We’re also glad to hear that our user-friendly interface and seamless integration with e-commerce platforms like Shopify have made managing and scaling your online store easier. Our goal is to help entrepreneurs like you stand out in the market, and it’s rewarding to know that our curated selection is contributing to your success.

If you have any additional feedback or need further assistance, please feel free to reach out. We’re here to support you and ensure you continue to have a great experience with Spocket.

Thanks again for your support and kind words! - Eleanor

July 29, 2024

absolutely love Spocket! The integration process is smooth, and the interface is exceptionally clean and user-friendly. The notifications about products going out of stock are incredibly helpful.
edit: I want to add that today I needed to use customer support for the first time, and I had an amazing experience with John.

pinak infotech and interiors
India
About 2 months using the app
Spocket replied July 30, 2024

Thank you so much for the wonderful feedback! We’re thrilled to hear that you love Spocket and find our integration process, interface, and stock notifications helpful. We're also delighted to know that John provided you with an exceptional customer support experience. If you ever need anything else, don’t hesitate to reach out. We’re here to help! - Eleanor