Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this dropshipping platform for its seamless integration with major e-commerce systems, user-friendly interface, and excellent supplier vetting. They appreciate the broad selection of high-quality products and the ability to filter products from U.S. and EU suppliers, which significantly reduces shipping times. The platform's customer service is praised for its responsiveness and effectiveness. Additional features such as real-time inventory, automatic order processing, and the ability to order samples are also appreciated.

April 29, 2024

its just so overwhelming how helpful everything has been as i continue my journey

4LoveoftheGame
United States
About 1 year using the app
Spocket replied May 7, 2024

Hi 4LoveoftheGame!
Thanks for the review! We are happy to know that Spocket helps you with your business. Rest assured that we always have your back. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

March 11, 2024

So far it has been a good experience and I have no major complaints. I had some questions and customer support was excellent, OJ Songsong stayed with it until the question was resolved and his follow up was much appreciated. I am still stocking my store and haven't launched yet so I will update again after that.

Eva Stessa Home
United States
2 months using the app
Spocket replied March 15, 2024

Hi Eva Stessa Home!
Thanks for sharing your positive review of OJ's service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

Edited April 9, 2024

prices are a little high but the service is great and platform works well. John, Prinz, Leah and the other customer service representatives do a fantastic job!

Chroma Light
United States
12 months using the app
Spocket replied February 27, 2024

Hi Chroma Light!
Thanks for the review! We are happy to know that Spocket helps you with your business. Rest assured that we always have your back. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

April 20, 2024

Lovely app for drop-shipping, very easy to use and find the better products for sell. Spocket seamlessly integrates with Shopify and WooCommerce, making it a breeze to find and import products. The user interface is intuitive and easy to navigate, even for beginners like myself. Say goodbye to long wait times! Spocket boasts a vast network of US and EU suppliers, ensuring fast shipping times for happy customers.

MSP Mart
India
15 days using the app
April 14, 2024

Amazing, what can I say this is one of the best ideas I've come across with online store. I'm new to the business and they have been nothing but help and have great products! HIGHLY Recomend!!

Magrabi Beauty
United States
17 days using the app
Spocket replied April 16, 2024

Thank you so much for your kind words! We're thrilled to hear that you're finding Spocket to be an amazing resource for your online store. It's fantastic to know that our platform has been helpful to you as you navigate the world of e-commerce, especially as a newcomer to the business. We're dedicated to providing excellent products and support to our users, and we're delighted that you highly recommend us. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help you succeed!

Happy Spocket-ing!

May 4, 2024

I have found that Spocket suppliers have contributed significantly to my sales, thanks to their extensive collection of trendy and popular items, as well as their consistent addition of new vendors. The customer service team, particularly Eleanor, has provided me with exceptional support throughout my experience with their services.Most of my sales have been from Spocket suppliers. The selection is large and they always add new vendors. They carry many trendy and popular items.
I have had excellent customer service from their team, especially Eleanor.

Waveglimpse
United Kingdom
13 days using the app
Spocket replied May 6, 2024

Hi Waveglimpse!
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our Customer Support team, especially Eleanor will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

March 14, 2024

I love everything about this program. Its very simple to use. I love the shipping times on my products.

5th & Barnett Creative Fashions
United States
7 months using the app
Spocket replied March 18, 2024

Hi 5th & Barnett Creative Fashions!
Wonderful! Thanks for choosing Spocket app for your dropshipping business. That's right, we made it easy for everyone and indeed simple and fast. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

February 28, 2024

I am at a lost for words of how grateful I am for the assistance, diligence, patience, attention to details Eleanor provided me, when I thought that my self inflicted problem resolving the issue I am encouterng was just too much for me to resolve on my own. She was on a live CHAT with me to explain and guide me thru the process of the issue Iam encountering. And for that I highly recommend this APP. Service is of utmost importance. I entered this business without any knowledge about it, but now I feel a lot better knowing that I have the Eleanor's of the world to help me out. I have yet to sell my first product, I am still in the process of building my site, putting it together, its challenging...but now my confidence just went up tremendously with Spocket and their Eleanor's on my corner. Thank so much!!

Kiko and Kit
United States
29 days using the app
Spocket replied March 2, 2024

Hi Kiko and Kit!
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our Customer Support team, especially Eleanor will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

March 6, 2024

Hated the spocket experience but the customer support was amazing! The agent OJ who helped me with unwanted add on costs hitting my account 3 days before the free trial ended! Watch all your free trials - diarise all of these as you go, if I were you.

Alabama Fox Incorporated
United Kingdom
About 2 months using the app
Spocket replied March 11, 2024

Hi there!
Thanks for sharing your positive review of OJ's service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

April 29, 2024

First time using this app so I'm not really sure yet.

Everything Jean
United States
2 months using the app
Spocket replied May 7, 2024

Hi Everything Jean!
Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our dropshippers and rest assured that we will assist you every step of the way. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby