Reviews (102)

Overall rating
4.3
Counts per rating level
  • 73% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its superior customer service and intuitive interface. Its email marketing capabilities often surpass competitors, with features like Adroll, Facebook, and Instagram integration driving business results. Merchants value the detailed analytics, multi-channel management, and efficient onboarding process. Some have seen increased sales and conversions after using the app.

February 2, 2016

Springbot is a great tool as it takes analytics to the next level. Would highly recommend this to anyone. Their staff is great and always a call or an email away, to help with any questions every step of the way, from install to helping with all aspect of the app.

Madisonstyle
United States
Almost 5 years using the app
September 17, 2021

Love Springbot! I have been using them for years now and it has helped my business so much. It is so easy and they have great customer service. Definitely recommend them to anyone who wants to grow their business.

Belladaar
United States
About 3 years using the app
May 12, 2022

Springbot had been Great! I've been using them for the past 3+yrs and they have not only my helped my business grow, but also save money! Springbot is so easy and they have great customer service. I recommend Springbot to people all the time. You should definitely try them out.

NuttyBuddy
United States
About 3 years using the app
September 1, 2015

I've been using Springbot for about 60 days now and software is quite amazing. My favorite part of the app up to this point has been reviewing all of the customer data that it provides. It has helped shape all of my recent online advertising campaigns and I've been seeing the ROI instantly. The email automation is also incredibly valuable. Once you set up your initial email "flows," you will start leaving money on the table instantly. I have nothing but positive feedback about their app and staff that I've had the chance to work with!

Boomboomenergy
United States
Over 2 years using the app
September 16, 2021

Springbot have enabled us to increase both revenue and traffic via their Email Campaign, Adroll module and Facebook marketing expertise. They are responsive to email and provide great customer service and assistance.

Shaving Time
United Kingdom
Almost 2 years using the app
September 8, 2015

Springbot has been a major boost for our store & determining how to best market online. It's given us the best snapshot to-date of our audience, and let us further process which products to market and focus on. Highly recommend it!

Competeeveryday
United States
Over 1 year using the app
Edited September 7, 2021

The team from Springbot has been very helpful, and patient with me, I would definitely recommend giving them a try.

Saradee Boutique
Canada
Over 1 year using the app
March 31, 2016

Springbot is impressive! We visited their offices and were surprised by the knowledge base of the staff! The app is user friendly and loaded with analytics and useful tools. Support has been accessible and responsive thus far and we're looking forward to working with them!

Scripted Simplicity
United States
Over 1 year using the app
October 13, 2015

With a tight startup marketing budget I need to know exactly how all of my different marketing channels are performing, so seeing them lined up in Springbot lets me know what marketing spend I need to cut and where I can double down. Being able to track revenue from alternative sources like Reddit and Instagram is big for our target audience.

After initial set up, the triggered emails and Instagram integration are where I see Springbot pay for itself every month.

Quadshopter Com
United States
12 months using the app
February 20, 2016

What a great App. It includes so much to track and promote your store, very robust. The customer support is awesome. Well worth the money. Highly recommended!

R H Ballard Shop Gallery
United States
10 months using the app