Overall rating Based on 72 reviews
I have implemented 100's of apps and plugins over my 15-year career and this has been the best onboarding process I have ever experienced.
You still have not fixed the problem where if you hit the back button you lose the whole design of your campaign. For this price, and given the fact that you have to save after EVERY ACTION, it should be simple. But no, you don't care. We know many other customers have asked you to address this, but you still haven't bothered. We'll be unsubscribing from you soon.
So happy we finally found a solution that is working for our company. Springbot has taken the experience of e-commerce engagement and created some powerful tools to help manifest quantifiable results! Working with Andrew has been a pleasure and has paid off with increased business. Highly recommend!
Springbot has been such a great tool for our business! The amount of data we are able to collect and use is outstanding (not to mention other features like automatic social posting, email creation, trackable links, adrolls, and so much more)! We have worked closely with Andrew Foah who goes above and beyond as our point of contact to Springbot. He is quick to respond (even though we are on the other side of the country), is extremely helpful and makes sure to complete all things that are asked of him in an extremely timely manner. This is a great tool if you are looking to start your data-driven ecommerce marketing journey!
Springbot has been amazing. I have worked with with Ala to bring my Facebook advertising inline since this is something that I really did not feel comfortable with and she has made me feel like I am in superb hands. Every week I have also had a call with Malikah to ensure that I understood each and every part of what Springbot had to offer me. WOW. Their email platform is so easy!, Their social hub is amazing they way that you can schedule your post in advance, and the analytics are incredible. But their personalization for your business is what has really amazed me. I feel I have a true partner in my ecommerce business and I'm not just out here alone. I love Springbot! I know I can call them, yes call them, and speak to a real person if I have a question or need help. I feel like I'm in good hands!
Smart Glass Jewelry
Springbot has been great to use - amazing customer service and makes keeping up with all things digital and social easy. Many of my customers think my company is much larger than it is because our online marketing is so professionally done. We've had a 35% increase in web sales since starting with Springbot, most of the increase is from new customers so I know the Springbot marketing is working.
Aqua B Boutique
To say this was a game changer for our store would be an understatement. From their excellent training to amazing customer service Springbot has made using their services a breeze. Our account manager has played a crucial role in our success with tons of helpful articles, suggestions and always keeping us up to date on the newest things Springbot has to offer.
The reporting apps are excellent and make it easy to calculate ROI & make adjustments to how/where we spend and take other actions - like email. The guidance we have received from our account manager has been critical to our onboarding and continued success.
We started using Springbot about 6 months ago, and have been very happy with the results. First off, their Customer Service is fantastic, they are very responsive and I feel like we have a true partnership. We work directly with Andrew Foah and he is extremely attentive to our business. We have grown our email list significantly through their services, and their analytics are outstanding. The Springbot platform lets us do all the things that a big e-commerce business does, but at a fraction of the cost, and with a lot of helpful support along the way.
Love using this platform especially when integrated with Springbot. Binging us the most up to date, detailed look at our customers' behavior. The team is very responsive and do all they can to understand your brand from being remote. Holding the brand accountable on all deliverables yet keeping it professional the Springbot team creates and pushed the boundaries of efficiency.