Springbot , 103 reviews

Love using this platform especially when integrated with Springbot. Binging us the most up to date, detailed look at our customers' behavior. The team is very responsive and do all they can to understand your brand from being remote. Holding the brand accountable on all deliverables yet keeping it professional the Springbot team creates and pushed the boundaries of efficiency.

We signed up last year and it's a good program. You get out of it what you put into it. Unfortunately, we weren't able to put much in so we are taking a break. They have great customer service.

Kristen is the highlight of our experience, I have been working with her and her customer service has been great!! Spingbot need more of her!!

Springbot has been such an important tool in our early stages in analyzing our customer sets and data. This app makes data that might otherwise be somewhat unwieldy on Google Analytics quite simple and easy to digest.

We've been able to identify really important customer buckets through this app and also analyze our email marketing performance through the trackable links.

Thumbs up!

Springbot ranks in the top for customer service and account management. Kelsey is very responsive to our needs and has been quite helpful in adapting our remarketing efforts to meet the everchanging needs of our business.

After initially being highly sceptical and nervous about letting Springbot 'harvest' our data, I've had a really great experience with Springbot. Having training sessions every week with Darby allowed me time to get to grips with each new section we'd gone through the previous week and I'm now set up with my account manager, Rachel. We've already seen returns on the adroll and triggered emails and I look forward to continuing the upward trajectory. Darby has always been incredibly helpful in adapting the service to our needs and not pushing sales for added extras that aren't relevant to our business. It's allowed me to asses all our marketing capabilities in one place in a way that is easy to understand and let's me build much more of a marketing base and ground plan. Thanks Springbot!

We have been using SpringBot for about 4 months now and we couldn't be happier with the level of service we've received from whole team. We mostly make use of AdRoll and the Facebook Managed Services and we have seen great results from both.

As others have mentioned, it would be nice to see more functionality in the Social Hub. Undoubtedly, there are limitations with each of the social media companies that makes it difficult, but I'm confident SB will continue to work on it and improve the offering over time.

I am looking forward to a continued partnership and even more growth moving ahead!

5 stars for their support. They are extremely responsive to any questions you might have.
As they grow, I would like to see them become a bit more robust in their offerings - specifically in their offerings of strategy for fledgling companies.
Also, not sure about the reporting. It never seemed to be perfectly on point. The email open/clicks/conversions seemed to be ok...but the other reporting didn't always make sense.
Other than that, a great affordable way to keep all your marketing in one place
Thank you

This is a great crm manager great team always willing to help and take as much responsibilty for your marketing as they can

If you're looking to offload your email marketing and Facebook advertising for your store, Springbot is a great solution for only a few hundred dollars a month. Great customer service and marketing consulting as well!