Springbot , 103 reviews

The app works great and the Springbot team is amazing at onboarding and making everything work in a very short amount of time!

Springbot is impressive! We visited their offices and were surprised by the knowledge base of the staff! The app is user friendly and loaded with analytics and useful tools. Support has been accessible and responsive thus far and we're looking forward to working with them!

Our company just finished onboarding and I am very pleased! We are a small company with an extremely niche market so I was reluctant to entrust our business with Springbot. Although this is something I could likely do on my own it makes my life so much easier knowing that they are willing to learn our business and help us to be more successful. The service piece to Springbot is their most valuable feature. Each person that we have worked with has literally held our hand as we learned. I recommend Springbot to any company like us who is maxed out on time and people resources. My learning curve has literally been shortened by months! I look forward to more success with this company.

OUTSTANDING CUSTOMER SERVICE. We're a very small team and we don't have time to dive into our analytics every week and come up with new marketing solutions. That is where springbot comes in and bring new ideas to the table every meeting.

It was a learning curve. I used to use Omnisend. I am not very computer saavy but they helped me to grow my company. I had to lower my costs so I changed to a smaller company Machine Labs and am happy with that. The conversions from emails did work well. I had to help Springbot improve a lot of their errors. They did have a Messenger ads and Ad Roll but at cost. I suppose it helped get some return. I would rather use my money to do some FB ads direct to get people in the door. I hope they improve slowly.

Springbot have enabled us to increase both revenue and traffic via their Email Campaign, Adroll module and Facebook marketing expertise. They are responsive to email and provide great customer service and assistance.

The customer service that Springbot offers is so hands on, so genuinely caring that I often wondered how the company creates such a consistently thoughtful team. Though I worked mostly with 1 team member to set up my account, my triggered emails, etc and another to handle my dynamic ads through FB and Instagram, honestly no matter who I got on the phone in a pinch was so immediately responsive and helpful. I am not the most intuitively techie person, but they guided me through every step with patience, humor, and a thorough understanding of their systems. They went above and beyond in communication and support. The only obstacle to the process was my own procrastination about learning yet another system which, once set up was very easy to navigate. (And setting up just took a little time but was not complicated.) The only negative I will say is that though they were working on improving their mail templates and ease of use there, their program was simply not yet on par with the capacity of Mailchimp a few months back when I set up with Springbot, and they didn't have as many fonts. That said, they may have already made the improvements they promised in the near future, I just chose to continue where I was in that arena.

After initially being highly sceptical and nervous about letting Springbot 'harvest' our data, I've had a really great experience with Springbot. Having training sessions every week with Darby allowed me time to get to grips with each new section we'd gone through the previous week and I'm now set up with my account manager, Rachel. We've already seen returns on the adroll and triggered emails and I look forward to continuing the upward trajectory. Darby has always been incredibly helpful in adapting the service to our needs and not pushing sales for added extras that aren't relevant to our business. It's allowed me to asses all our marketing capabilities in one place in a way that is easy to understand and let's me build much more of a marketing base and ground plan. Thanks Springbot!

We have been using springbot for over a year and can't say enough about it - it's a great tool to gain insights into your customer base and pull data against all your marketing initiatives - all in one dashboard. Complex in it's functionality with complete user ease. We do a lot of influencer marketing and their trackable links was vital to understanding which partnerships drove return. In addition to being a great tool, the team at Springbot is outstanding. From the on-boarding period all the way through to when we transitioned to your account manager - they gave relevant insights into our industry and were always willing to work to find the best solution for our needs. If you're feeling over-whelmed with pulling data from different platforms and want to get a better handle on your overall marketing activity and ROI - Springbot is a wonderful resource.

I don't usually leave reviews but if I can help someone else save their money and not have to deal with the headache, I will. Dont believe all the sale person will tell you. The people on the end doing the work wont be able to come through on their promises! Keep in mind the "cancel anytime" comes with a you will pay for another month due to "the data collection that is 60 days out" All in all in 3 months no increase in sales. In fact the sales that we did get were from my own effort not from anything they did! Read the other reviews you will get the picture. I didn't and wasted my money!!!