Springbot , 103 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its superior customer service and intuitive interface. Its email marketing capabilities often surpass competitors, with features like Adroll, Facebook, and Instagram integration driving business results. Merchants value the detailed analytics, multi-channel management, and efficient onboarding process. Some have seen increased sales and conversions after using the app.
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They have been very helpful with all questions and explaining features. The app has been great for marketing and retaining customers.
Springbot is an awesome service if you own a Shopify store. I had the best experience with an account manager named Ashley Mercer. She is very insightful and she gave me some awesome tips to grow my business online and off.
We came on board with Springbot early last year. It has been an amazing step for us. It replaced Mailchimp, and we picked up a lot of other bonus things in the deal. We have remarketing, win back emails, social posting. I can’t say enough good things, it has been well worth the money we spend on it each month. I am always hesitant to drop a lot of money, but this is really a no brainer. The customer service is top notch, they took care of the set up as well as the change over when I moved from Magento to Shopify.
We have been extremely happy with Springbot. They have excellent customer service and go above and beyond to answer all of our questions with just a call or email away. We feel they’ve helped us manage all our marketing in one place and the analytics are easy to understand. We’ve seen our sales increase first hand and are so happy with the results!
Springbot is impressive! We visited their offices and were surprised by the knowledge base of the staff! The app is user friendly and loaded with analytics and useful tools. Support has been accessible and responsive thus far and we're looking forward to working with them!
I've been using Springbot for about 60 days now and software is quite amazing. My favorite part of the app up to this point has been reviewing all of the customer data that it provides. It has helped shape all of my recent online advertising campaigns and I've been seeing the ROI instantly. The email automation is also incredibly valuable. Once you set up your initial email "flows," you will start leaving money on the table instantly. I have nothing but positive feedback about their app and staff that I've had the chance to work with!
Springbot has been a major boost for our store & determining how to best market online. It's given us the best snapshot to-date of our audience, and let us further process which products to market and focus on. Highly recommend it!
Springbot offers tons of great marketing tools for businesses-I especially love their selection of triggered e-mails (it integrates nicely with Shopify as well). Springbot's customer service gets an A+. They are kind, helpful and responsive to all of my questions. Would definitely recommend.
Every app obviously has its pros and cons. I'd say the one "con" to this app is that it requires you to invest time into the program to see really good results. However, it is one of those things where the more work you put into it the more you get out of it... & you TRULY can get a lot out of it! I do my best to take advantage of all its features so that I am getting the best bang for my buck.
Yes, you will be building your own marketing emails. For $300 (starter package) I think its appropriately priced for all of the features it offers. It's an all in one app & just makes your social marketing more consistent and creates brand recognition. I will say if you want to just pay $$ to have someone do all the work for you then you need to hire a marketing team, not add an app.
Also, The people at Springbot are very helpful & kind and I thoroughly enjoy working with them. Having an account manager always having your back and checking your stats and assisting you in improving is honestly something I never knew I would need!
We started using Springbot about 6 months ago, and have been very happy with the results. First off, their Customer Service is fantastic, they are very responsive and I feel like we have a true partnership. We work directly with Andrew Foah and he is extremely attentive to our business. We have grown our email list significantly through their services, and their analytics are outstanding. The Springbot platform lets us do all the things that a big e-commerce business does, but at a fraction of the cost, and with a lot of helpful support along the way.