Email Marketing and Paid Ads , 103 reviews
The Springbot staff was amazing at listening and identifying our needs as a growing e-commerce company. The customer service is exceptional and our questions and concerns are always answered in a timely manner. Digital marketing is a whole new world and Springbot helped us take the plunge and understand how to expand our digital presence. The Springbot dashboard is easy to navigate and understand. We highly recommend the Springbot app!
Amazing customer service. Darby Quillin went above and beyond helping to set up my company profile and to familiarize me with the software. She was always quick to respond to all my emails. I recommend going with SpringBot at least to give them a shot:)
Our company just finished onboarding and I am very pleased! We are a small company with an extremely niche market so I was reluctant to entrust our business with Springbot. Although this is something I could likely do on my own it makes my life so much easier knowing that they are willing to learn our business and help us to be more successful. The service piece to Springbot is their most valuable feature. Each person that we have worked with has literally held our hand as we learned. I recommend Springbot to any company like us who is maxed out on time and people resources. My learning curve has literally been shortened by months! I look forward to more success with this company.
Springbot has been a great tool to help us automate and increase our sales. We have been seeing constant growth and the entire team at Springbot has been working very close to us. Their customer service is on point and we can definitely vouch for their effectiveness.
OUTSTANDING CUSTOMER SERVICE. We're a very small team and we don't have time to dive into our analytics every week and come up with new marketing solutions. That is where springbot comes in and bring new ideas to the table every meeting.
Everyone has been great to work with so far. We service a niche industry & everyone at Springbot has done an excellent job at getting up to speed at not only what we offer but how we communicate with our customers while also doing a great job at educating me about their process.
So far, so great. I found Springbot when I was looking for a cheaper option for my Infusionsoft subscription. What I found was I didn't need cheaper, I needed more dynamic. Springbot has delivered. I'm using the analytic in conversations and business planning discussions like I haven't in the past. I'm engaging more with my customers and planning more effectively with my suppliers. Great investment I've made on a business system!
Loving my experience with Springbot! As our subscriber list continued to grow, so did our fees with Constant Contact and Mail Chimp. Springbot not only offered the most affordable pricing by far, they also came with so many extra bells and whistles - especially in the area of most of the social media platforms that we use. Everyone we've dealt with has been super professional and always going above and beyond to ensure optimum performance in whatever aspect of Springbot I was utilizing. I was even able to work closely with my account manager on the design of all of my email campaigns, and got feedback on what types of verbiage would probably be most effective. Thereafter, someone always made it a point to touch base with me on a regular basis to discuss the results of these various campaigns and suggestions were given on how to improve the next ones. These guys are so easy to work with and most importantly, we have seen increased revenue since partnering up with these amazing folks! Thank you Springbot!
Fabulous Customer Service. The entire team has truly jumped in with both feet to help us and made the learning period of using Springbot actually fun and easy. Kristen, Jared, Matt and Lang have been phenomenal through the whole process. I never have to worry about what I will do if I have an issue or problem. Someone is always there to respond or answer questions in a timely manner. All of the team has been very personable and kind. Truly a class act company with outstanding staff.
I had to update my review! ow that I am working with multiple people within Springbot, I can say that everyone I have worked with has been great, both helpful and knowledgeable! Kelsey, who is my main contact, is Awesome! She responds quickly, has taken the time to understand our market and strategy and brings ideas and constructive criticism openly! Our results continue to improve...5-Star for sure!
Marcus and the Springbot team were fantastic at working with me to quickly understand how to use and implement the Springbot tool to impact our ECommerce business immediately. Marcus was patient and walked me through setting up Sprinbot to create email and social campaigns that made sense for our business. I recommend the Springbot team 100%!