Springbot

Springbot has been instrumental in helping our team grow in the digital space. They are constantly adapting with digital mediums and assisting always happy to assist our team makes changes that better our business. Terrific customer service and overall a delight to work with!

We have been using SpringBot for about 4 months now and we couldn't be happier with the level of service we've received from whole team. We mostly make use of AdRoll and the Facebook Managed Services and we have seen great results from both.

As others have mentioned, it would be nice to see more functionality in the Social Hub. Undoubtedly, there are limitations with each of the social media companies that makes it difficult, but I'm confident SB will continue to work on it and improve the offering over time.

I am looking forward to a continued partnership and even more growth moving ahead!

I highly recommend Springbot. Their customer service is suberb! Springbot is an incredibly user-friendly platform with lots of very helpful features. Designing and creating email campaigns and managing all my social media is so easy now.

I personally worked with Olivia for onboarding. She was very friendly, patient and helped me every step of the way. Olivia also provided great insight and ideas.

I would definitely recommend Springbot. It's definitely worth the investment!

Super helpful organized team.

Helped increase conversions and traffic immediately.

100% recommended!

Makes data-driven marketing easy. Great interface. Nice integration with Mailchimp, and remarketing ads are included with a subscription. Nice!

I've been using Springbot for quite a while now (since the MailChimp debacle). I was promised that they would be a "partner" in my marketing efforts. This isn't the case. It's just an app. I get an email once in a blue moon with a suggestion here and there. Not much of a "partner".

They changed the interface for their email creation. It is very difficult to use.

I opted to let them manage my Facebook Ads as well. MISTAKE. My rep just up and left without notice. Emails went unanswered, which was infuriating. No communication. I just out of the blue get an email from my new FB ads rep. No explanation.

Speaking of FB ads. I went through all of the ones that Springbot created, and found 1/2 of them not pointing to my Instagram page and were using the wrong pixel. It was using an inactive one. FOR 3 MONTHS.

I'm dropping them like a hot rock. The service is NOT worth the monthly fee.

I'm really tired of Shopify Partners screwing me out of my hard earned money.

5 stars for their support. They are extremely responsive to any questions you might have.
As they grow, I would like to see them become a bit more robust in their offerings - specifically in their offerings of strategy for fledgling companies.
Also, not sure about the reporting. It never seemed to be perfectly on point. The email open/clicks/conversions seemed to be ok...but the other reporting didn't always make sense.
Other than that, a great affordable way to keep all your marketing in one place
Thank you

Onboarding was so clear, smooth and seamless. The whole team has been so kind, thoughtful and enthusiastic and I look forward to seeing our collaborative success.

The app works great and the Springbot team is amazing at onboarding and making everything work in a very short amount of time!

We have used Springbot for the last 9 months, and have been very impressed with the ROI. We noticed an uptick in conversions very quickly! Our assigned customer service representative has been very helpful and has given us some great advice. Definitely worth the investment!