Springbot , 103 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its superior customer service and intuitive interface. Its email marketing capabilities often surpass competitors, with features like Adroll, Facebook, and Instagram integration driving business results. Merchants value the detailed analytics, multi-channel management, and efficient onboarding process. Some have seen increased sales and conversions after using the app.
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We want to make sure other people thinking of utilizing Springbot should most definitely give it a try. We are always amazed at the level of interest and support we have received from this very bright and energetic crew. We have worked with Michael on our Amazon seller account and could not be more impressed with his level of knowledge of the platform and tenacity to get us completely set up and utilizing features that suit our business most equitably. He has taken all the frustration out of learning a new program and actually made it an enjoyable experience.
We have also had the pleasure of working with Kori on our Ad rolls campaign and she too is very creative and helpful sorting out the best way to reach our target audience. She is extremely responsive and supportive of our brand.
This team has been a great addition to our staff in both personality and qualifications.
Riza Chase-Gilpin, founder/CEO
Tumblewood Teas, LLC
Love using this platform especially when integrated with Springbot. Binging us the most up to date, detailed look at our customers' behavior. The team is very responsive and do all they can to understand your brand from being remote. Holding the brand accountable on all deliverables yet keeping it professional the Springbot team creates and pushed the boundaries of efficiency.
Kristen is the highlight of our experience, I have been working with her and her customer service has been great!! Spingbot need more of her!!
Springbot is an incredibly user friendly platform with lots of very helpful features. The analytics are comprehensive and easy to read. Designing and creating email campaigns for my brand has become so much easier and efficient since I started working with Springbot.
Springbot ranks in the top for customer service and account management. Kelsey is very responsive to our needs and has been quite helpful in adapting our remarketing efforts to meet the everchanging needs of our business.
Amazing customer service. Darby Quillin went above and beyond helping to set up my company profile and to familiarize me with the software. She was always quick to respond to all my emails. I recommend going with SpringBot at least to give them a shot:)
I really like the centralized dashboard for multi-channel marketing execution and also for data analysis. Training was thorough and support is responsive and helpful. We have seen a solid ROI with re targeting and email campaigns.
We've used this app for about 10 months now - I cannot recommend it if you have half an understanding of how to do these things yourself.
Originally promised a "partner" in marketing and that they would do the heavy lifting and let me focus on the products and technical part. They were originally enthusiastic - until they weren't. FB marketing contact quit and it took 4 MONTHS to get them doing anything. And only with threats of pulling my account.
We're back to not contact in over 2.5 months, and simply phoning in bullshit ads that aren't having an ROI. They CLAIM ROI, but it's sales I enter manually. Better off using the money and doing your own Ad-spend and controlling your image.
We are in the middle of cancelling our contract right now. Do not waste your money if you are capable of doing this on your own or have a specialized product/field.
Be careful they say no contract so you can cancel anytime so just pay one month to try it but will charge an extra month when you want to cancel this expensive app before the first month is finished. otherwise the app seems well laid out and has many good features just not feasible for my store due to the high cost as I can get by using a few other much cheaper apps for my needs at this time.
After initially being highly sceptical and nervous about letting Springbot 'harvest' our data, I've had a really great experience with Springbot. Having training sessions every week with Darby allowed me time to get to grips with each new section we'd gone through the previous week and I'm now set up with my account manager, Rachel. We've already seen returns on the adroll and triggered emails and I look forward to continuing the upward trajectory. Darby has always been incredibly helpful in adapting the service to our needs and not pushing sales for added extras that aren't relevant to our business. It's allowed me to asses all our marketing capabilities in one place in a way that is easy to understand and let's me build much more of a marketing base and ground plan. Thanks Springbot!