Reviews (597)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with platforms like Etsy, Amazon, and Square, which simplifies inventory and sales management. They appreciate the user-friendly interface and real-time syncing capabilities that keep inventory and product details consistently updated. The automatic product import feature from Clover to Shopify is also highlighted for reducing manual effort and minimizing errors. Performance is described as fast and reliable, often outperforming similar products. The customer support team, including Omar, Joseph, Arianne, and Khaled, is praised for their responsiveness and expertise, providing 24/7 support with quick response times and personalized assistance.

June 29, 2022

Nicole was a lot of help! she explain everything really well and has even taking more work to help me instead having me manually do something on my end!

Lucky Cat Cafe
Australia
9 months using the app
February 9, 2023

Angelica was the most helpful and clear, support staff I have ever had to deal with. I really do appreciate her help and patience.

FightwearStoreUK
United Kingdom
9 months using the app
R. I. T. N. S. replied February 9, 2023

Hello Daniel!

Thank you so much for your positive feedback. I appreciate your kind words and I am very glad that I was able to solve your concerns. Please reach out if you need any assistance.

- Angelica😊

October 17, 2023

The customer service for the SQ Inventory Sync service was great! Anglica did a great job of helping me with some syncing issues and everything was resolved immediately!

Roots & Fruits Market
Canada
9 months using the app
Edited July 16, 2023

Angelia (our customer service agent) was incredibly helpful and friendly - and explained everything. Great service!

ma cuisine
Australia
9 months using the app
R. I. T. N. S. replied April 7, 2023

Thanks again for being a loyal customer and writing this awesome review. We are always available if you need any help, don’t hesitate to contact us 😊
- Normie

April 15, 2023

Joseph helped us get thing resolved quickly and efficiently. Communication was great!

Thank you!

paiyhdance
United States
9 months using the app
R. I. T. N. S. replied April 18, 2023

Hi! Thank you so much for this wonderful feedback and for letting us provide you with a great Customer Service. Please don't hesitate to reach out to us anytime. :)

- Joseph

Edited February 5, 2024

Thea was a great help! Replied quickly and was efficient in finding a solution to what I wanted to do, and executing it!

Ashlyn's Diy Drip
Australia
9 months using the app
September 25, 2023

Excellent Customer service!

The Tetbury Pet Shop
United Kingdom
8 months using the app
R. I. T. N. S. replied September 27, 2023

We're grateful for your 5-star review! Let us know if you have more to share or if you need support. We're excited to keep impressing you!

October 4, 2022

I used the square syncing and the agent who helped me she did everything i needed fast and perfective saved me a lot of time i greatly appreaciate her service

Livihoni & Adonis
United States
8 months using the app
R. I. T. N. S. replied October 5, 2022

Thanks for the feedback on your experience with our customer support team. We sincerely appreciate your insight because it helps us build a better customer experience. I completely understand how rewarding it can feel when your problem is solved within minutes and I'm glad to hear that our support team was able to accomplish that for you. If you have any more questions, please feel welcome to reach back out as we would be more than happy to assist. 😊

Edited October 5, 2023

Normie is very helpful. Patiently answered all my questions. Very nice service. Hope I can have a fun time with Square & Square Sync.

SuperAlphago
Australia
8 months using the app
R. I. T. N. S. replied January 24, 2023

Hello Amy! 😊
Thank you so much for taking the time to leave us a review!
Glad to hear you are enjoying the app! Just let us know if you need anything , we are just a chat away if you need more help!
Angelica

Edited July 27, 2023

Excellent Customer Service for Shopify-Square Sync App.
The customer service for this Shopify app that syncs products from Square was phenomenal. The representative was patient and friendly, guiding me through each step of the synchronization process in a detailed yet understandable manner. Their dedication to my satisfaction was evident, making the overall experience outstanding. I recommend this app not only for its functionality but also for the superior customer service. Thank you for your exceptional support

maryamadomedspa
United States
8 months using the app
R. I. T. N. S. replied November 24, 2022

Thank you for using our product and for this awesome feedback!! Please don't hesitate to reach out to us if you need further assistance, we'll be more than happy to help. Enjoy your day ahead!