Reviews (231)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage staff across multiple locations, track employee hours, and handle commissions efficiently. It simplifies payroll and scheduling, enhancing operational efficiency with features like time clocks, scheduling tools, and Shopify integration. Merchants appreciate the customizable checklists and templates, and highlight the exceptional customer support from staff members like Natalie, Emily, and Peter. The app is favored for its comprehensive tools and responsive support, making it a top choice for optimizing staff management.

February 22, 2024

Fast and quick help every time, very appreciated!

Shoe Chapter
Denmark
About 1 month using the app
April 24, 2024

EasyTeam has been very easy so far. Fast support help and easy to use.

Details Design
United States
1 day using the app
March 26, 2024

Staff is quick to replay and helpful

San Franpsycho
United States
About 1 year using the app
Edited January 16, 2024

Update: 01-16-2024 They called me directly and asked for me to change the review from 1 star. They proceeded to tell me they want to make it better. My response is that this should be a free app with all the features they now offer. That a paid app should actually work. It wasted my time and money. I finished with "don't release an app that is not ready for market".

Glitchy, froze often. Staff constantly couldn't clock in, Added more headaches to my life. Would not suggest to anyone. Scheduling was horrible.

Elite Watersports
United States
1 day using the app
January 29, 2024

Supprt live chat was great! Natalie provided great support and able to answer all of my questions.

Memorial Bakery
United States
4 days using the app
January 12, 2024

Very new to this app, but the customer services is 10/10! Natalie was so helpful and informative while I was setting up our users and company. Highly recommend!

Montana Expressions
United States
About 1 hour using the app
March 18, 2024

The setup communication has been great and EasyTeam has been very accommodating to our small business needs so far!

Chandeliers + Tulips
United States
About 1 hour using the app
March 28, 2024

Very helpful!

La Vie Style House
United States
About 1 month using the app
December 5, 2023

phenomenal support

Vine and Grind
United States
Over 1 year using the app
December 13, 2023

natalie was wonderful and made the setup process painless

Superare NYC POS
United States
About 5 hours using the app