Reviews (232)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage staff across multiple locations, track employee hours, and handle commissions efficiently. It simplifies payroll and scheduling, enhancing operational efficiency with features like time clocks, scheduling tools, and Shopify integration. Merchants appreciate the customizable checklists and templates, and highlight the exceptional customer support from staff members like Natalie, Emily, and Peter. The app is favored for its comprehensive tools and responsive support, making it a top choice for optimizing staff management.

Edited December 14, 2023

The support staff is AMAZING! Natalie literally made my day making it extremely easy! She really deserves a raise!

Uppercut on Main
United States
Almost 2 years using the app
EasyTeam replied August 28, 2022

We're so happy you're enjoying the app! :)
Feel free to reach out any time!

February 10, 2023

Awesome customer service!! They answer to quickly with every questions ive had! The store checklists are AWESOME for our staff in-stores. The clock in has made it so easy for us to do payroll & the staff in stores can see their hours. Great program!!

Gaudie and Company
United States
Over 1 year using the app
October 11, 2023

Customer service from Mia was great! I got immediate help with my need, and she even took it upon herself to contact Shopify on my behalf to make inquiries that helped me even further. Definitely appreciated!

19 and 21
United States
Over 1 year using the app
EasyTeam replied October 16, 2023

Thank you so much for the review! Our team is always happy to help :)

Edited July 31, 2024

I like the app. I took one star off because I would like a feature that allows you to track when staff miss punches. A report of changing the colour of the shift so its easier to see and monitor staffs performance

Anian MFG
Canada
Over 1 year using the app
EasyTeam replied May 18, 2021

Know what is happening in your store, even when you're away :)
Feel free to reach out any time!

August 8, 2023

We've had an outstanding experience with this app. It effortlessly manages the clock-ins and clock-outs for our entire team, boasting impressive speed. In addition to tracking time, we utilize its scheduling features and have recently started leveraging its commission functionalities.

The customer support team has been nothing short of phenomenal. Having tested two other apps on Shopify, I can confidently say that this one stands head and shoulders above the rest. If you're in the retail industry and in search of an efficient tool, this is the app we wholeheartedly recommend.

A solid 5 stars — our heartfelt thanks to the support team for their unwavering assistance!

AIMEE TLV
Israel
Over 1 year using the app
EasyTeam replied August 9, 2023

We're super thankful for your amazing review!! Whatever you need, remember we're just a click away 😊

June 12, 2023

Great app.
The help was quick
Thank you for helping me solve my problem quick
Definitely I will recommend it.

COMFORTWIZ
United States
Over 1 year using the app
April 15, 2022

excellent customer service, load times are a little slow, but not a big deal. support responds very quickly, and is very polite!

Southeastern Fishing Tackle
United States
Over 1 year using the app
EasyTeam replied April 15, 2022

Thank you so much for the review 😊 We're constantly working with Shopify to improve the loading speed inside the POS , and we hope it'll be solved soon on their upcoming POS updates 🙂🙏

December 5, 2023

phenomenal support

Vine and Grind
United States
Over 1 year using the app
January 4, 2023

Hannah was AMAZING and very helpful! She was very fast and efficient in answering my questions! I am very impressed!

TigerFriday
United States
Over 1 year using the app
November 8, 2023

Very fast customer service!

Miller Sports
United States
Over 1 year using the app