Starshipit shipping automation
- Pricing
-
From $35/month. Free trial available.
- Rating
- 4.0 (203)
- Developer
- Starshipit
Featured images gallery
Shipping software that saves you time and reduces shipping costs by automating your entire process.
Starshipit is a shipping and fulfilment app that helps retailers save time and deliver great shipping experiences. It integrates seamlessly with all major couriers including Australia Post shipping, DHL Express, Sendle, TNT, Royal Mail and more. With included customer support for all customers and free onboarding, Starshipit are your partners for success.
- Generate shipping labels, packing slips, manifests & customs documentation
- Set automations for cheapest option every-time or compare live shipping rates
- Offer multiple carrier services, shipping rates and delivery times at checkout
- Send tracking notifications and offer tracking pages to reduce support tickets
- Offer a branded self-service returns journey
Languages
English
Works with
- Checkout
- Shopify Admin
- Australia Post
- DHL Express
- NZ Post
- Peoplevox
- Royal Mail
- Sendle
Categories
Labels and packaging
Pricing
External charges may be billed by Starshipit separately from your Shopify invoice. Learn more
Starter
$35 / month
or $372/year and save 11%
Additional charges may apply for add-ons
Features
- Up to 100 labels per month
- Up to 2 carriers
- Unlimited channels
- Free onboarding
- Free phone, chat and email support
30-day free trial
Starter Plus
$100 / month
or $1,080/year and save 10%
Additional charges may apply for add-ons
Features
- Up to 500 labels per month
- Up to 2 carriers
- Unlimited channels
- Free onboarding
- Free phone, chat and email support
30-day free trial
Professional
$140 / month
or $1,512/year and save 10%
Additional charges may apply for add-ons
Features
- Up to 1,000 labels per month
- Up to 4 carriers
- Unlimited channels
- Free onboarding
- Free phone, chat and email support
30-day free trial
Enterprise
$385 / month
or $4,152/year and save 10%
Additional charges may apply for add-ons
Features
- Up to 10,000 labels per month
- Unlimited carriers
- Unlimited channels
- Free onboarding
- Free phone, chat and email support
30-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (203)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants value this app for streamlining shipping, reducing manual work, and integrating with multiple couriers. It offers live rates, automated label creation, and customer tracking updates, enhancing satisfaction and sales. Features like auto rules and custom tracking pages optimize operations. The app is easy to use, with smooth onboarding and excellent support, praised for quick responses and knowledgeable assistance in resolving issues.
We ship over 1000 orders a month through Starshipit, these are the issues that have cost us the most time.
There is no way to find an order by scanning a product barcode. We have to manually type in the product SKU to pull up every order, which wastes a huge about of my staffs time and results in errors.
We have multiple locations in Shopify, and changing the shipping location on an order is a real problem. When you change or split an order, it can take 10 or more minutes to drop off the old location. In that window it shows in both, and we have ended up shipping several orders twice, once from each location.
It does not import the full product details either. Size, colour and so on do not come through, so you are left guessing from the SKU alone.
On top of that, it will not stay logged in on mobile or iPad. When we print a packing slip from inside Shopify, it logs us out on every single order.
Also, no phone support. Our ability to ship out orders is critical so we need to be able to pick up the phone and get issues resolved immediately. There have been a few issues that have taken hours to sort out which brings our warehouse to a standstill.
For a tool this central to our dispatch process, these are basic things that should just work.
GoSweetSpot is much better software, and it's free so will be going back to that.
Hi NZ Tack Saddlery Co, thanks for sharing your feedback. We’re really sorry to hear about the disruption these issues have caused your dispatch process.
We understand how important reliability is when Starshipit is central to your warehouse workflow. Your feedback around barcode lookup, multi-location fulfilment, product detail visibility, mobile/iPad access, and support has been shared with our product and support teams, who will reach out to you.
We’d like the opportunity to review your setup in more detail and work through where things went wrong. Thanks again for taking the time to outline this clearly.
Regards,
Team Starshipit
Whilst the app works well, when we first got onto this app pricing was very reasonable and since then (2 years approx) prices have gone up twice and not exactly little jumps. Be wary if you chose this app you will get charged more in the near future.
Hi Greenpatch Organic Seeds, thanks for your honest feedback and for continuing to use Starshipit over the past couple of years.
We understand pricing changes can be frustrating, especially for long-term customers. We’re always working to balance plan pricing with the continued investment we’re making into the platform, support, reliability, and new features. We appreciate you raising this and we’ll make sure your feedback is shared with the team.
Please reach out to us at https://starshipit.com/support-centre if you’d like to discuss your plan.
Regards,
Team Starshipit
Uninstalled app in trial, never used it and was still charged for it. Tried to contact their support and the ticket continuously fails to send.
Hi Picky Pads, thanks for letting us know.
We’re sorry to hear you were charged after uninstalling during your trial, and that you had trouble getting a support ticket through.
That’s not the experience we want for merchants. We’d like to review your account and billing history so we can confirm what happened and help correct anything that isn’t right. Please reach out to us at https://starshipit.com/support-centre
Regards,
Team Starshipit
Support
App support provided by Starshipit.
Resources
Developer
Launched
May 3, 2013
More apps like this
