Starshipit shipping automation
- Pricing
-
From $30/month. Free trial available.
- Rating
- 4.1 (197)
- Developer
- Starshipit
Featured images gallery
Shipping software that saves you time and reduces shipping costs by automating your entire process.
Starshipit is a shipping and fulfilment app that helps retailers save time and deliver great shipping experiences. It integrates seamlessly with all major couriers including Australia Post shipping, DHL Express, Sendle, TNT, Royal Mail and more. With included customer support for all customers and free onboarding, Starshipit are your partners for success.
- Generate shipping labels, packing slips, manifests & customs documentation
- Set automations for cheapest option every-time or compare live shipping rates
- Offer multiple carrier services, shipping rates and delivery times at checkout
- Send tracking notifications and offer tracking pages to reduce support tickets
- Offer a branded self-service returns journey
Languages
English
Works with
- Checkout
- Shopify Admin
- Royal Mail
- NZ Post
- DHL Express
- Sendle
- Australia Post
- Peoplevox
Categories
Labels and packaging
Pricing
External charges may be billed by Starshipit separately from your Shopify invoice. Learn more
Starter
$30 / month
Additional charges may apply for add-ons
Features
- Up to 100 labels per month
- Up to 2 carriers
- Unlimited channels
- Free onboarding
- Free phone, chat and email support
30-day free trial
Starter Plus
$90 / month
Additional charges may apply for add-ons
Features
- Up to 500 labels per month
- Up to 2 carriers
- Unlimited channels
- Free onboarding
- Free phone, chat and email support
30-day free trial
Professional
$130 / month
Additional charges may apply for add-ons
Features
- Up to 1,000 labels per month
- Up to 4 carriers
- Unlimited channels
- Free onboarding
- Free phone, chat and email support
30-day free trial
Enterprise
$350 / month
Additional charges may apply for add-ons
Features
- Up to 10,000 labels per month
- Unlimited carriers
- Unlimited channels
- Free onboarding
- Free phone, chat and email support
30-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (197)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants highly praise this shipping automation app for its ability to streamline dispatch and fulfillment processes, saving time and enhancing operational efficiency. Key features include integration with multiple carriers, direct label printing, and automated tracking updates. The customer service team is noted for being responsive and supportive, aiding in smooth onboarding and quick issue resolution. The app is also valued for its intuitive design and ease of use.
Tech support is effectively non-existent. We’ve experienced multiple instances where the system has stopped working, and it is impossible to get hold of anyone. Phone calls go unanswered, emails take days to receive a response, and during this time our dispatch operations come to a complete standstill.
We cannot have staff unable to dispatch orders for 24–48 hours while waiting for support to respond. For a system that is critical to daily order fulfilment, immediate and reliable technical support is essential to ensure our dispatch team can operate efficiently.
In addition, the system does not automatically sync order updates. If an order is edited in Shopify, those changes are not reflected in StarShipIt. As a result, staff are forced to delete and reimport all orders daily. This has led to multiple instances of incorrect items being dispatched due to this significant technical limitation.
Hi NZ Tack Saddlery Co, we’re sorry to hear about your experience. While our support team aims to respond to all requests within 1 business day, we recognise this doesn’t help when your dispatch comes to a standstill. We're glad your Shopify sync issue has been resolved, as orders should update automatically via webhook triggers (no need to delete and reimport), which has now been set up for your account. If anything else comes up, please don't hesitate to reach out. We're here to help.
Best regards,
Team Starshipit
We have had a great experience with Starshipit over the last 6 months, all emails/queries are answered in a quick prompt way. We are excited to continue working with the platform to enhance our current everyday processes. Thanks team!
At first I felt very overwhelmed with setting up this app for my store but it really is worth it after I got amazing support with setting up and ensuring everything was up and running! Millie was a great help and always there to answer any questions I had. Starshipit has been so easy now that its all set and running. Definitely recommend
Support
App support provided by Starshipit.
Resources
Developer
Launched
May 3, 2013
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