Starshipit shipping automation

After extensive research, we chose Starshipit as our new fulfilment system and recently paid upfront for the annual Starter plan. Initially, we were happy with the Pick and Pack app and began integrating it into our business.

Shortly after, Starshipit advised they would be charging an additional $100 per month for the Pick and Pack add-on — effectively doubling the cost of an already expensive system. This significant increase came with very little warning and is not something our small business can afford.

As a result, we are now forced to start over and search for a more affordable fulfilment solution, despite having already invested time and money into this platform. It feels as though early adopters of the app have been used as testing ground, only to be priced out once the product was established.

This experience has been extremely disappointing and has eroded our trust in the platform.

We run a single Shopify store with multiple fulfilment locations and spent a significant amount of time trying to make Starshipit work reliably.

In the end, the only stable solution was to use Starshipit purely for label printing inside the Shopify admin and avoid the Starshipit app interface entirely.

The core issue is that Starshipit is not ready for true multi-location fulfilment unless you are willing to operate under a strict no-changes post-purchase policy. Any changes after checkout (for example address updates) often required orders to be deleted from child accounts and manually re-imported, which is not scalable.

Shopify order splits across locations caused ongoing fulfilment and writeback issues, leading to duplicated or reappearing orders and added admin work. This cost us thousands in time and operational overhead.

Support was slow to respond, but to their credit, they did eventually try to help and were transparent about platform limitations. Unfortunately, the workarounds were too manual for a growing business.

Starshipit may work well for single-location stores with minimal post-purchase changes, but for multi-location operations that value flexibility and customer service, it is not production-ready in its current form.

So this is a full on scam, it says right in there app listing that its 30 a month and then when you add the app it goes right up to 90 a month and they tell you there is no such thing as a 30 a month plan.
STAY WELL CLEAR OF THIS APP