Starshipit shipping automation

Starshipit shipping automation

From $35/month. 30-day free trial. Additional charges may apply.
Rating (4.4)
Reviews
Developer

Highlights

Built for your business
  • Use directly in Shopify admin

About this app

Launched

May 3, 2013

Languages

English

Works with

Royal Mail, NZ Post, DHL Express, Sendle, Australia Post, Peoplevox

Shipping software that saves you time and reduces shipping costs by automating your entire process.

Starshipit is the best practice shipping and fulfilment platform that helps retailers save time and deliver great shipping experiences. Seamless integrations with all major couriers including Australia Post shipping, DHL Express, Sendle, TNT, Royal Mail and more. With five-star unlimited support and free onboarding, Starshipit are your partners for success.

Starshipit is the best practice shipping and fulfilment platform that helps retailers save time and deliver great shipping experiences. Seamless integrations with all major couriers including Australia Post shipping, DHL Express, Sendle, TNT, Royal Mail and more. With five-star unlimited support and free onboarding, Starshipit are your partners for success. more
  • Generate shipping labels, packing slips, manifests & customs documentation
  • Set automations to go with the cheapest option every-time or compare live rates
  • Enable multiple delivery options, shipping rates​ and transit times at checkout
  • Send tracking notifications and branded tracking pages during delivery
  • Offer a self-service returns journey with branded returns

Pricing

30-day free trial

External charges may be billed by Starshipit separately from your Shopify invoice. Learn more

Starter

$35/month

Additional charges may apply for add-ons, 10c SMS notifications

  • Up to 250 labels per month
  • Unlimited channels
  • Unlimited carriers
  • Free onboarding
  • Free phone, chat and email support

Starter Plus

$100/month

Additional charges may apply for add-ons, 10c SMS notifications

  • Up to 1,000 labels per month
  • Unlimited channels
  • Unlimited carriers
  • Free onboarding
  • Free phone, chat and email support

Professional

$115/month

Additional charges may apply for add-ons, 10c SMS notifications

  • Up to 2,000 labels per month
  • Unlimited channels
  • Unlimited carriers
  • Free onboarding
  • Free phone, chat and email support

Enterprise

$170/month

Additional charges may apply for add-ons, 10c SMS notifications

  • Up to 4,000 labels per month
  • Unlimited channels
  • Unlimited carriers
  • Free onboarding
  • Free phone, chat and email support

Starter

$35/month

Additional charges may apply for add-ons, 10c SMS notifications

  • Up to 250 labels per month
  • Unlimited channels
  • Unlimited carriers
  • Free onboarding
  • Free phone, chat and email support

Starter Plus

$100/month

Additional charges may apply for add-ons, 10c SMS notifications

  • Up to 1,000 labels per month
  • Unlimited channels
  • Unlimited carriers
  • Free onboarding
  • Free phone, chat and email support

Professional

$115/month

Additional charges may apply for add-ons, 10c SMS notifications

  • Up to 2,000 labels per month
  • Unlimited channels
  • Unlimited carriers
  • Free onboarding
  • Free phone, chat and email support

Enterprise

$170/month

Additional charges may apply for add-ons, 10c SMS notifications

  • Up to 4,000 labels per month
  • Unlimited channels
  • Unlimited carriers
  • Free onboarding
  • Free phone, chat and email support

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

169 reviews

Overall rating
4.4
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with multiple shipping carriers. It automates tasks like label creation, order fulfillment, and customer communication, saving significant time. Features like bulk downloading of shipping labels, editing order details, and dynamic checkout rates are particularly valued. The app's customer service is responsive, especially during setup. Additional capabilities include correcting incorrect addresses and providing a personalized tracking page. Some merchants report improved sales and customer service due to the app. It's suitable for businesses of all sizes.

July 19, 2023

We have started to work with Starshipit only a few weeks ago and it's been an excellent experience so far. The basic features required for our small business are very intuitive and made the Australian Post integration to our store an easy process.
The customer service experience has also been outstanding, our dedicated account manager Holly being extremely helpful and supportive from the start. Thanks Team!

MONDAY SQUAT CLUB
Australia
12 days using the app
Starshipit replied September 3, 2023

Thanks so much for your review and kind words about Holly. We're thrilled you've found it an excellent experience even though you're only a short time in.

September 7, 2023

I have been using Starshipit for the last 3 years now and I am finally ready to move to a different company once my billing cycle ends.

I never leave any reviews unless it's positive but this company genuinely needs some feedback so they can improve their system.

I always had small issues here and there with their system going down a few times and they weren't major so I continued using their service. However, in the last week, I had way too many big issues - like, the system duplicating all my orders when I tried to print labels and manifest a bunch of orders without me doing it. My orders have been affected and it took them so long to actually respond to me. Not to mention the first 3 emails were their lazy copy-and-paste standard resolution that just wasted hours of my time. I find it very unprofessional and rude that they sent me three emails of copy and past resolution when I emailed them their resolution didn't work. It affected my business and no one actually cared enough to look into the issue and resolve it while I kept chasing them up to escalate. In the end, I had to find a way on my own to print labels and manifest via Shopify, not via Starshipit app.

I have been trying to ask to speak to someone as I called their customer service number that was shown on their website at least 10+ times and no one got back to me. Not to mention, they are now ignoring my emails requesting to speak with someone.

I'm so disappointed that I have invested in working with this company for the last three years and this is how they treat their customers. I really hope this review can give them some sort of feedback for improvement.

Kameli Boutique
Australia
Over 3 years using the app
Starshipit replied September 14, 2023

Hi Kameli team, first off, thanks for taking the time to write a review. Your feedback is important to us and keeps helps us always improve. Second, we're sorry to hear about your experience. We've clearly missed the mark here and wouldn't want to leave it at this. We’ve been trying to reach out to you directly a couple of ways but had no luck so far, we'd really appreciate the opportunity to resolve your concerns. Please book a meeting with me over the calendar link I shared. Again, we appreciate the feedback and hope to hear from you soon.

August 1, 2023

So happy I made the switch from Shipstation to Starshipit. It is 100% better in every way. User experience, speed, customer support, set up. It's still early days but so far so good. All 10/10 thank you! I do wish it was a little more synced automatically with Shopify orders in live time with new orders and fulfilment. But it isn't a worry compared to the positives

Lolli Wraps
Australia
28 days using the app
Starshipit replied September 3, 2023

Thanks so much for your review! We're so glad you've enjoyed working with us and our team! For more synced information with Shopify, you could use our Shopify enhanced integration for real time updates on unfulfilled orders. Reach out to our team on support@starshipit.com for more information.

About this app

Launched

May 3, 2013

Languages

English

Works with

Royal Mail, NZ Post, DHL Express, Sendle, Australia Post, Peoplevox

Built by Starshipit

About Starshipit

4.4 average rating

10 years building apps for the Shopify App Store

Support

Send a message

AU: 61-02-909-88227

support@starshipit.com

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