Reviews (226)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its shipping automation, praising its ability to streamline operations with features like label printing and tracking updates. They value the integration with multiple carriers, automatic selection of cost-effective options, and auto rules for carton sizes, enhancing efficiency and cost savings. The app is noted for its reliability and ease of use, with customer support particularly commended for its responsiveness during the onboarding process.
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This app saved our business 100's of hours during Black Friday 2024. I wish we discovered this app sooner than we did. We are now working with the pick & pack app which will further save time for not only our team, but ensuring our customers receive their order quicker.
Hi team Lawnhub, thanks for your glowing review! We really appreciate your kind words and are happy to hear Black Friday went well for you and the team. We look forward to ...
Extremely easy to use, great support team and all round amazing platform.
Big thank you to Tiia, for all her help in getting set up :)
I have found the app to be very useful and easy to use. It saves a significant amount of time in processing orders for our business. Millie provided an excellent onboarding experience, making it simple to set up and start using the system. I would definitely recommend Sharshipit to others.
Starshipit and their team (especially Millie!) have made transitioning to the platform so seamless, it has honestly been the easiest integration for our e-comm business. Starshipit is saving us so much time manifesting and dispatching orders- we love it! Would recommend to any e-comm business looking to streamline their operations.
I had the pleasure of working with Millie to set up Starshipit for my e-commerce business, Fetch & Bark, and I couldn’t be happier with the experience! Millie was incredibly helpful, bubbly, and approachable throughout the entire process. She answered all my inquiries promptly and made everything feel so easy. Her positive attitude and clear communication made the setup stress-free, and she went ...
The transition to Starshipit (from another shipping program) has been well worth the effort. As is the case with any logistics changes there were a few hurdles to overcome but the onboarding team (Millie in particular) were extremely helpful, and communicated well throughout the entire process. If anyone has the opportunity to work with the Starshipit team I would highly recommend it.
Customer care and service is appalling. Have had an issue with dispatching partial shipments for 3 weeks. Their support team is looking into it but is showing 0 urgency in resolving the issue. Emails are going unanswered for days. We have 500+ orders and counting which cannot be dispatched and still no solution or updates from the StarShipIt team. This has occurred over Black Friday and during ...
Hi Gingham & Heels, thanks for sharing your feedback and we're so sorry to hear about this issue. We appreciate the challenges you have been experiencing, especially at such ...
Fabulous app, we do not have many online orders, however whenever we do it's a breeze! We have run into a couple of hiccups here and there, but the support from the StarShipit Team, specifically Millie, has been fabulous in resolving all the issues.
Generally very useful app for most carriers. Very quick to print. However there are some technical issues and bugs that come up once in a while that take time to fix - best to have a dedicated team meber to manage Starshipit implementation to fix these as they come up. Ron from Starshipit has been very helpful in onboarding us and our carriers. I generally recommend this to business that want ...
Really happy with Adam’s help on this integration he was so caring