Reviews (210)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its shipping automation, noting its efficiency in label printing and tracking updates. It supports multiple carriers and simplifies both international and domestic shipments with features like auto rules and a user-friendly interface. Reviewers highlight the smooth onboarding process, aided by dedicated account managers, and commend the reliable performance and exceptional customer support.
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Lots of problems. We've been onboard for over a month and still having issues. Definitely not the smooth process they made out it would be.
Hi KBN Jewellery, thanks for your feedback. While your onboarding hasn’t been as smooth as we strive for, our team is working hard to ensure Starshipit integrates with your setup, and we’re committed to resolving any remaining issues. Thanks for your patience – we’re here to help!
I am extremely grateful for the support I received from Millie Whatauira during my onboarding process. Her swift responses and insightful advice have been invaluable, she's helped me to remain calm in my most stressful moments haha. The app itself has been a game-changer, streamlining everything and making the process far smoother than I could have imagined. I highly recommend both starshipit and Millie’s support to anyone starting a new brand. Thank you, Millie!
10/10 experience onboarding with Starshipit. Millie has been incredible at setting me up and I am saving hours that I used to have to manually upload labels into Aus Post. It's been a game changer. Big recommend from me!
Great platform. so easy to use.
Tiia has ensured our onboarding experience was seamless and has been very helpful at every step of the way. Starshipit is very quick to respond and have been great with assisting us with all our enquiries. The app has provided everything we needed and we're are happy with all its functions. Shout out again to Tiia! :)
Ron is excellent. He assisted me with everything I asked for. I am very happy with how promptly he resolves any problems for me.
I would recommend Starshipit for the ease of shipping and the support you receive. Millie has been fantastic and has been very quick to respond to all our enquiries. Starshipit has really helped us streamline our processes.
Not really happy with Starshipit due to a few issues:
- It's not fulfilling all of the Shopify orders, so we have to manually fulfill them.
- When I change the default courier, it takes at least a day to update.
- We can only bulk print with one default courier, but we use two, so it's very time-consuming.
Hi Team Tinkle, we're sorry to hear you're experiencing issues with your setup. A power feature of Starshipit is to import Shopify orders and create automation rules, removing the need to manually assign couriers. We can see you're working with our support team to get this setup correctly, and to fix your bulk printing issue too.
Thanks,
Team Starshipit
Been using starshipit for 4 years. Seamless no issues at all with Shopify.
Very easy to use and functions perfectly for multiple locations. Support team were great and quick to respond.