Reviews (204)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its efficient shipping automation and integration with Shopify and other platforms. It supports multiple couriers and offers features like live shipping rates and custom tracking pages, which significantly save time and reduce shipping costs. The customer support, especially during the onboarding process, is frequently highlighted for its responsiveness and helpfulness, with personnel like Millie and Ron often receiving commendations. Merchants appreciate the enhanced operational efficiency and excellent customer service provided.
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We were never able to get this app to function correctly with our site.
Be aware uninstalling this app won't stop the automatic debit charges and you will need to contact the company directly if you want to cancel you subscription.
Hi MRB Dev,
Sorry to hear you had issues setting up the app. We just wanted to check if you followed our recommended onboarding process and had a call 1:1 scheduled in with out experts?
The platform usually works a dream when working with our team to get it setup in a way which works best for you, which is available to every business and on any plan. If you missed these emails and instructions on how to setup your onboarding, then please do reach out to support@starshipit.com and we'll get that scheduled in for you.
If not, we'd love a feedback call to understand what went wrong, so we can improve the platform for everyone.
Warm regards,
Team Starshipit
I thought by using this app it would accurately show our aus post rates, however I have found out the hard way. It doesn't include the full rate so it's not what you think the shipping price is. Do not download this app, there are other apps which show you the full rate. I checked in our eparcel account as well because I was confused why the pricing was different and it's because STARSHIPIT don't accurately show you the shipping rates. So misleading and waste of money!
Thanks for sharing your feedback. We're sorry for any inconvenience you experienced. Good news! You're now able to see the fuel surcharge for Australia Post shipments in Starshipit. You can easily enable it in the settings or reach out to us at support@startshipit.com if you need any assistance. Your input is valuable to us, and we'd love the chance to help you. Thank you!
Great app. Made our shipping more organised and easier to do. There's room for improvement in terms of UI and speed. Do experience some glitches here and there also, but totally recommend it!
Awesome app - highly recommend. Great support. StarshipIT really takes the hassle out of manually doing consignment notes + courier labels etc. Also sends customer emails automatically with shipping information so they can follow progress.