Reviews (223)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting fulfillment efficiency, especially during peak times like Black Friday. It automates tasks such as carton selection, label printing, and tracking number distribution, and integrates seamlessly with Shopify. Features like auto rules and carrier cost-speed comparisons are particularly valued. The customer support is noted for being responsive, with effective onboarding and ongoing assistance.
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Fabulous app, we do not have many online orders, however whenever we do it's a breeze! We have run into a couple of hiccups here and there, but the support from the StarShipit Team, specifically Millie, has been fabulous in resolving all the issues.
Good but could be great.
+ support is excellent
+ onboarding
+ easy to use
- app is buggy on Mac. I need to use online portal.
- direct print does not work for mac
- expensive for small business
- unable to book pickup for teamGE
Please fix the Apple app.
We have been using starshipit for a few months now and it has been a major improvement to our last platform.
Support has been fantastic everytime I have had an issue.
There are just some simple functions that could be a bit better like the tagging function but overall our team has been very satisfied.
Hi Team Maple & Wattle, thanks for your review, we're so glad to hear you enjoyed getting setup with the support team! We'll keep working on improving the tagging.
Many thanks,
Team Starshipit
Great app! Very useful for us and quite easy too. The team is very reactive and always trying to help which is very valuable!
Good system, has saved us a lot of time in order processing.
Thank you,
George
We had closed our account after a slight internal miscommunication, after contacting the helpdesk we were able to restore our account very quickly and get back into business. Seth was very good and we are more than happy with the service we received
Been an immense help in growing our business and automating the systems in place to bulk generate large order quantities daily!
Their support team is always readily available to help with any issues needed!
Provides us with a complete logistics solution and support team are great. Only thing we need to really make it more efficient is for shopify tags (or custom fields) to be imported into Starshipit data
Hi There! We just wanted to reach out to make sure you knew that Shopify tags is now available with our Shopify enhanced integration. Reach out to support@starshipit.com for more information.
We only use StarShipIT for the rates, as we use other couriers which are not available with StarShipIT, so can't comment on the app itself. Otherwise, the shipping rates work 97% of the time, however, we are still seeing some inconsistencies with rates not returning. Support have been helpful in trying to resolve the issue, and we are currently working together on a fix.
An excellet program. We have used 3 different shipping softwares and while each has something slightly different to offer, StarShipIT is the most comprehensive with the most features. My only criticisms are the price (I think it needs to be about $10 less per month) and the lack of an SKU summary feature - makes picking multiple orders a bit time consuming compared to having an SKU summary.