Reviews (207)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its efficient shipping automation, noting significant time savings and error reduction. It supports multiple couriers and platforms, offers automatic label printing, and provides tracking updates, all customizable to specific business needs. The ability to compare courier options easily is particularly valued for optimizing costs and delivery speeds, enhancing customer satisfaction. Merchants commend the app's reliability and user-friendliness, along with the responsive and helpful support team that facilitates smooth onboarding. Continuous updates ensure the app handles high order volumes effectively, supporting scalable business operations.
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Such a fantastic app - so easy to navigate and the support team is amazing! My particular support has been incredible from the very beginning - nothing is ever to much! I look forward to learning more about how to maximise the entire app!
Hi There - Thanks so much for you kind words! I've shown the teams and we really appreciate it!
Starshipit were great with helping us get on their platform, really great support that responds quickly! The platform itself is really neat, it has the same features as a lot of their competitors at a fraction of the price. They have already saved us hours and we estimate savings in excess of $15,000 in the next 12 months. Highly recommend if you are looking to streamline your shipping/distribution process.
Hi Eat Your Water - thanks so much for the rave review. That's a phenomenal amount of money to save! If you ever need any further support, please don't hesitate to get in touch with our team at support@starshipit.com. Thanks!
Amazing customer service and a very well made app!
We hit a few speed bumps along the way (none due to StarshipIT) and the customer support has been absolutely terrific, every problem we've encountered, they have provided us with a solution.
Thanks so much Anthony and Winston.
Great app and onboarding experience from Anthony - the team has been amazing and it has really changed our business in the fact we can spend less time processing orders and more time growing our company and brand :)
Would thoroughly recommend to anyone who is getting caught up every week in processing your orders. Will reduce your time spent enormously.
An app that has saved me so much time and adds transparency freight cost. Fantastic customer service and tech support. Highly recommend!
Usually, I do not like to write negative reviews but we are having problems busy days. System slowing down or sometimes is not working at all. I am happy with the app but it is pretty slow sometimes, they really need to work for their servers!
Hi Body Massager, we know it's been a while since you left this review, but we just wanted to say we value your feedback and apologise for the inconvenience you experienced 3 years ago. Whilst Starshipit is hosted on Microsoft Azure and offers 99.9% uptime, our complex integrations with courier APIs can occasionally impact performance. Collaborating closely with our partners, we're always dedicated to resolving such issues swiftly. You can monitor and subscribe to our system status notifications by clicking the bell icon on this page: https://status.starshipit.com/
Your patience and continued commitment to Starshipit over the years is much appreciated!
An excellet program. We have used 3 different shipping softwares and while each has something slightly different to offer, StarShipIT is the most comprehensive with the most features. My only criticisms are the price (I think it needs to be about $10 less per month) and the lack of an SKU summary feature - makes picking multiple orders a bit time consuming compared to having an SKU summary.
We have tried and tested sooooo many shipping integrations! What can we say, STARSHIPIT has resolved all of our issues and their support has been fantastic. Highly recommend to anyone that wants to SAVE HOURS AND HOURS OF TIME!!
Thanks for the review! We're sooo happy to hear its saving hours of time for you! Hopefully you'll be able to put that time to good use!
Amazing app! Takes a little bit of time to set up, but once you have taken the time to do this, it saves so much time! Seamless interface and very easy to use. Scott has also been incredibly helpful and answered all my questions immediately!
Thanks so much for the awesome review - we've passed your comments onto Scott too. We're really happy that our app is saving you so much time. If you ever have any more questions or problems, please don't hesitate to get in touch again - support@starshipit.com. Thanks!
StarshipIT is awesome! We only use DHL Express integration but it's reduced our fulfilment time from 10 mins to less than 1 min per order. Anthony is amazing and very helpful!