Overall rating
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and efficient shipping automation. It integrates smoothly with various platforms, automating tracking communications, providing tracking numbers, and correcting addresses. Merchants report fewer shipping errors and increased sales due to live shipping rates. The app's customer service is noted for its quick responses and helpful assistance, making it a valuable tool for streamlining shipping processes and enhancing customer service.

May 11, 2021

An app that has saved me so much time and adds transparency freight cost. Fantastic customer service and tech support. Highly recommend!

Dance Mistress
14 days using the app
May 17, 2018

Fantastic service from Anthony and his team. Great training and assistance was provided by the team!

Www Iconic Style Com
9 days using the app
June 11, 2020

Amazing app! Takes a little bit of time to set up, but once you have taken the time to do this, it saves so much time! Seamless interface and very easy to use. Scott has also been incredibly helpful and answered all my questions immediately!

Kotomi Swim
8 days using the app
Starshipit replied June 17, 2020

Thanks so much for the awesome review - we've passed your comments onto Scott too. We're really happy that our app is saving you so much time. If you ever have any more questions or problems, please don't hesitate to get in touch again - support@starshipit.com. Thanks!

April 26, 2018

StarshipIT is awesome! We only use DHL Express integration but it's reduced our fulfilment time from 10 mins to less than 1 min per order. Anthony is amazing and very helpful!

New Zealand
8 days using the app
February 28, 2017

Easiest system to install and use! A few clicks of a button and we were good to go!

Budgy Smuggler
About 21 hours using the app
March 13, 2014

Awesome app - highly recommend. Great support. StarshipIT really takes the hassle out of manually doing consignment notes + courier labels etc. Also sends customer emails automatically with shipping information so they can follow progress.

New Zealand