Reviews (228)

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its shipping automation, praising its ability to streamline operations with features like label printing and tracking updates. They value the integration with multiple carriers, automatic selection of cost-effective options, and auto rules for carton sizes, enhancing efficiency and cost savings. The app is noted for its reliability and ease of use, with customer support particularly commended for its responsiveness during the onboarding process.

July 4, 2024

Been using starshipit for 4 years. Seamless no issues at all with Shopify.

Phonnic Repairs & Accessories
Australia
Almost 3 years using the app
May 8, 2018

I would give these guys 10 out of the stars if I could.

I have seen them bringing out more and more features over the years I have been using them, making the app more responsive, faster and easier to use.

If you are looking to automate your workflow you need to have starshipit.

Also the support is second to none, out of all the apps I use on Shopify I use this one multiple times per day.

Before it was a nightmare with spreadsheets and the like, install in now.

Vitamins Co Nz
New Zealand
Almost 4 years using the app
July 30, 2021

We've been with Starshipit for 3 years now and although the cost may seem a bit 'premium', you'll make that back in time saved over some more 'clunky' apps. We're happy with their service and their support staff are very responsive when you need help.

ScottyMakesStuff
Australia
Over 3 years using the app
December 5, 2023

Easily the best shipping integration software we have used. Super easy to use and customer service back up is first class.

Very highly recommended, well done to all at Starshipit

Cashmere Syrups
Australia
About 3 years using the app
Starshipit replied June 25, 2024

Hi Cashmere Syrups! Thank you so much for your glowing review, we're over the moon. We've passed the feedback onto our support team.
Many thanks, Team Starshipit

September 19, 2019

We have been using this app for more than 2 years. very happy with it, saves us lot of time in shipping orders. we use Australia Post and Fastway works smoothly with both. highly recommend Starship it. support team is always ready if there are ever any hiccups.
Thank you guys.

Karma East
Australia
Almost 3 years using the app
February 27, 2022

Starshipit go above and beyond. The customer support is second to none. Albeit integration with various freight providers, checkout rates, rules for multiple location fulfilment, label printing, custom tracking pages or outstanding returns management option. Starshipit have helped us evolve and scale from 1000 consignments per year to over 50,000. There isn’t anything this app can’t do. Having tried various alternatives, this is a one stop shop. Highly recommend to any e-commerce platform striving for automation, efficiency and paramount customer service and communication. Stop looking anywhere else, you’ll never look back.

Labeltopia Pty Ltd
Australia
Over 2 years using the app
Starshipit replied February 27, 2022

Thanks so much for this review! We love hearing the feedback and we'll be sure to pass it on to the team!

July 19, 2022

Great app for customisation and building rules around shipping couriers and cost. Fully developed customer service and online FAQ section

Rhythm Snowsports
Australia
Over 2 years using the app
Starshipit replied July 21, 2022

Thanks so much for your review. We're so glad you enjoy using our platform and our online tools!

October 23, 2018

Fantastic app that makes life a lot easier. Saving time and errors as I use multiple courier companies. Awesome customer service helping with setup and any issues.

Bunch
New Zealand
Over 2 years using the app
Edited May 3, 2022

Ive had a great experience using starhipit until recently.
I change warehouse location and had to make the new location the parent account. Orders are not importing since then and I still don't have a resolution weeks later. They tell me to contact shopify even though starshipit is the problem this has now been resolved - im happy with the app and customer service received over the phone

ProHorse
Australia
About 2 years using the app
Starshipit replied June 9, 2022

Glad we were able to get to the bottom of your issue and get it resolved for you! Thanks so much for the review!

September 16, 2020

I am having a great experience with Startshipit! Simply amazing and impressed by Anthony who's been helping me set up the system.
Without his help, I wouldn't have the same experience. Thank you so much, Superstar! :)

URBAN VAPE SHOP NZ
New Zealand
About 2 years using the app