Reviews (207)

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its efficient shipping automation, noting significant time savings and error reduction. It supports multiple couriers and platforms, offers automatic label printing, and provides tracking updates, all customizable to specific business needs. The ability to compare courier options easily is particularly valued for optimizing costs and delivery speeds, enhancing customer satisfaction. Merchants commend the app's reliability and user-friendliness, along with the responsive and helpful support team that facilitates smooth onboarding. Continuous updates ensure the app handles high order volumes effectively, supporting scalable business operations.

July 5, 2021

Having switched to Shopify I am excited to now be using Starshipit to help automate our orders. It has eased our workload tremendously. I didn't find it easy to set up but the support received was brilliant and before I knew it we were off and running. Highly recommend.

Aquadash
Australia
Over 3 years using the app
August 17, 2021

I use this to print shipping labels for my online fashion store. I was still previously hand writing on my satchels so this has been a game changer in our work flow! It does half the work for me, love it!

Keeley Maree
Australia
About 3 years using the app
June 22, 2022

I've used all of the major shipping integration apps over the last 8 years and Starshipit is the best of the lot. You honestly cannot put a price on having local, responsive customer service (there's nothing like needing to ship a few hundred orders and having radio silence from your shipping partner based overseas!).

Kippins
Australia
About 3 years using the app
Starshipit replied June 26, 2022

Thanks so much for this fantastic review. Our team loved seeing the positive feedback and were so happy we could help you get those orders out the door right away!

August 23, 2017

Excellent. I have my shopify and Etsy accounts both linked in, and all i do is open up ishipit then print. So easy. I just couldn't cut and paste my details into Australia Post website any more as it was taking so long to do. I really recommend this app.

Design My Party
Australia
About 3 years using the app
October 21, 2020

Starshipit really helped us streamline both our Domestic and International Shipping processes and procedures in-house. Not only did Integrating Starshipit allow us to continue providing seamless customer experience but, importantly, the service helped us create more time in-house for us to focus on those things we do best. Really looking forward to their future integrations with other Shipping providers.

aus-moanabikini
Australia
About 3 years using the app
March 2, 2020

Biggest time saver ever. Has saved me hours of work daily. My only regret is not implementing this app sooner. The customer service and set up help you receive is also 5 star. Couldn't be happier. Thank you to Anthony for all your help during the set up phase.

HER Empire
Australia
About 3 years using the app
Starshipit replied April 1, 2020

Hi there - thanks so much for the positive feedback. We're really glad you're getting a lot of value out of our app and saving lots of time every day. I've passed your feedback onto Anthony and the rest of our support team. All the best!

September 19, 2019

We have been using this app for more than 2 years. very happy with it, saves us lot of time in shipping orders. we use Australia Post and Fastway works smoothly with both. highly recommend Starship it. support team is always ready if there are ever any hiccups.
Thank you guys.

Karma East
Australia
Almost 3 years using the app
October 23, 2018

Fantastic app that makes life a lot easier. Saving time and errors as I use multiple courier companies. Awesome customer service helping with setup and any issues.

Bunch
New Zealand
Almost 3 years using the app
February 6, 2017

Great app highly recommended, the StarShipIT support team are always helpful.
This app has helped us organise our shipping workflow saving us a lot of valuable time. Not sure why it took us so long to implement Starshipit!

Mosmannaustralia
United States
Almost 3 years using the app
October 13, 2020

We've really enjoyed using Starshipit. Before we were manually entering customer's shipping details into our courier's system. Now Starshipit automatically integrates our Shopify platform with our couriers, saving us heaps of time. We've also enjoyed the little added features, such as correcting incorrect addresses, a personalised tracking page and sending rules.

Copperline Australia
Australia
Over 2 years using the app