Overall rating
4.2
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, time-saving features, and seamless integration with various platforms and shipping providers. It's praised for handling high volumes of orders, offering customization options, and providing automatic tracking numbers. The app's customer service is noted for its quick response and helpfulness. It has also been beneficial in reducing delivery errors, offering live shipping rates, and boosting sales.

August 1, 2023

So happy I made the switch from Shipstation to Starshipit. It is 100% better in every way. User experience, speed, customer support, set up. It's still early days but so far so good. All 10/10 thank you! I do wish it was a little more synced automatically with Shopify orders in live time with new orders and fulfilment. But it isn't a worry compared to the positives

Lolli Wraps
Australia
28 days using the app
Starshipit replied September 3, 2023

Thanks so much for your review! We're so glad you've enjoyed working with us and our team! For more synced information with Shopify, you could use our Shopify enhanced integration for real time updates on unfulfilled orders. Reach out to our team on support@starshipit.com for more information.

September 6, 2023

We have tried and tested sooooo many shipping integrations! What can we say, STARSHIPIT has resolved all of our issues and their support has been fantastic. Highly recommend to anyone that wants to SAVE HOURS AND HOURS OF TIME!!

My Stubby
Australia
9 days using the app
Starshipit replied September 12, 2023

Thanks for the review! We're sooo happy to hear its saving hours of time for you! Hopefully you'll be able to put that time to good use!

June 6, 2023

Moving over to Starshipit has been a very seamless experience. Elyza has been amazing at answering all questions and assisting in creating the smoothest shipping processes for our business.

Esmio Australia
Australia
7 months using the app
Starshipit replied June 19, 2023

Thanks for your feedback! Great to hear that the move has been seamless and smooth. We have shared your kind words with Elyza.

September 17, 2023

Starshipit has saved us so much time, and has significantly reduced delivery errors. Highly recommend!

Hunter Scrubs
Australia
Over 1 year using the app
Starshipit replied September 19, 2023

Appreciate the review team! To hear of the reduced delivery errors is like music to our hears! Thanks again!

February 5, 2017

Could not recommend this app enough! It saves countless hours with e-parcel and integrates perfectly with a bit of help from the very supportive team!

Midnight Co
Australia
About 7 years using the app
May 18, 2016

Fantastic service from a great team. They totally automated our warehouse process using their very easy to use Ship It app. They've saved us not only time but more importantly improved our customer services to our web customers.

Greenzoo
New Zealand
Over 6 years using the app
September 29, 2016

Great app, Keeps a simple process/workflow simple. The app works brilliantly doing everything you want it to do with a logical workflow, but the best thing is the customer service. A standout in this regard.
Currently we use Aus Post eParcel, and it integrates perfectly. We are about to add DHL International and they have been excellent.
No negative aspects (hence this review!).

Archies Arch Support Thongs
Australia
About 5 years using the app
May 1, 2018

Very useful and simple to operate once you get used to it which doesn't take long, plus there's so much great customer support to get you going or if you have any questions down the track they are always there for you. It's great to have the info needed from different shipping companies combined into the one single app, and all the customer info is there automatically so you click a few things and you have your labels.

Missy Name Necklace
Australia
About 5 years using the app
May 17, 2018

Fantastic service from Anthony and his team. Great training and assistance was provided by the team!

Www Iconic Style Com
Australia
About 5 years using the app
September 24, 2018

From the team at Linelink Online - www.linelink.com.au - Another great Shopify App that just works. Covers multiple channels and courier platforms to make a merchants job much easier. We love it! (And use it!).

Linelink Online
Australia
Almost 5 years using the app