Reviews (207)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its efficient shipping automation, noting significant time savings and error reduction. It supports multiple couriers and platforms, offers automatic label printing, and provides tracking updates, all customizable to specific business needs. The ability to compare courier options easily is particularly valued for optimizing costs and delivery speeds, enhancing customer satisfaction. Merchants commend the app's reliability and user-friendliness, along with the responsive and helpful support team that facilitates smooth onboarding. Continuous updates ensure the app handles high order volumes effectively, supporting scalable business operations.
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Enjoying all the features and we are only just getting started with the platform. Will form a big part of our expansion plans into new markets.
The customer service is 5 star. Once everything was set up the process for shipments is seamless. Highly recommend.
"Thanks for the feedback! Great to hear the process has been smooth. We appreciate the recommendation."
We have had the most seamless, smooth sailing experience whilst onboarding with Starshipit. We were allocated a specialist for the first 6 weeks and they were so efficient and proactive with any questions we had (thank you Millie!). Their customer support is next level, as are the Starshipit features on the app. Super easy to navigate and very reliable.
The team at Starshipit have been extremely helpful from day one! No question of mine was left answered and the follow up to any (small) issues I did have was amazing. Millie was my account manager and regularly checked in to make sure everything was going smoothly for me. She jumped on calls and took me through demos, and made a big effort to support me. Thanks team!
Such a great experience with Starshipit so far. It's a process setting it up but the onboarding service is great and once it is set up, everything is so easy.
Thanks Starshipit!
Starshipit has made things super easy and automated - It's a no brainer when it comes to implementing ways in my business to help simplify shipping. My Onboarding Consultant was Millie and she is an absolute legend. Always bubbly, fast responding and knows what she is doing. If you get Millie you have definitely hit gold.
I am extremely grateful for the support I received from Millie Whatauira during my onboarding process. Her swift responses and insightful advice have been invaluable, she's helped me to remain calm in my most stressful moments haha. The app itself has been a game-changer, streamlining everything and making the process far smoother than I could have imagined. I highly recommend both starshipit and Millie’s support to anyone starting a new brand. Thank you, Millie!
10/10 experience onboarding with Starshipit. Millie has been incredible at setting me up and I am saving hours that I used to have to manually upload labels into Aus Post. It's been a game changer. Big recommend from me!
Lots of problems. We've been onboard for over a month and still having issues. Definitely not the smooth process they made out it would be.
Hi KBN Jewellery, thanks for your feedback. While your onboarding hasn’t been as smooth as we strive for, our team is working hard to ensure Starshipit integrates with your setup, and we’re committed to resolving any remaining issues. Thanks for your patience – we’re here to help!
Tiia has ensured our onboarding experience was seamless and has been very helpful at every step of the way. Starshipit is very quick to respond and have been great with assisting us with all our enquiries. The app has provided everything we needed and we're are happy with all its functions. Shout out again to Tiia! :)