Reviews (214)

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its shipping automation, noting its efficiency in label printing and tracking updates. It supports multiple carriers and simplifies both international and domestic shipments with features like auto rules and a user-friendly interface. Reviewers highlight the smooth onboarding process, aided by dedicated account managers, and commend the reliable performance and exceptional customer support.

January 27, 2023

Amazing app!! Has made order packing so easy. Nikita was so helpful with onboarding and helping us set up the app. She replied so quickly to any questions and made the whole process a breeze!! Absolutely loving it!

Caitlin Vee
Australia
About 1 year using the app
Starshipit replied March 21, 2023

Nikita was chuffed to see this lovely feedback, thanks so much for sharing!

December 8, 2016

StarShipIT has added so much efficiency to our business I don't know how we operated without it for so long. The on boarding support and integration was next level and follow up support when need was fast and efficient.

Adding StarShipIT to our business has cut down our man hours shipping process by half.

Would highly recommend!!!

Itsnowcool
Australia
12 months using the app
Edited June 5, 2019

Excellent platform for any online retailer. I've been using this for over a month now and it has been amazing - saved us so much time allowing us to focus on bigger picture tasks. Our only regret is not signing up sooner.

Little Wiwa
Australia
12 months using the app
Edited May 2, 2017

Awesome shipping app! Great support from the team who helped us with the initial setup and fine tuning. We are Australian based, shipping mainly to AUS and NZ. Ship IT is now our shipping control centre, connected directly with our Australia Post and Fastway API’s. Hit print and away you go! Highly recommended if you’re sending more than 10 orders a day. Cheers from Michael - Beard & Blade

Beard Blade
Australia
11 months using the app
March 20, 2017

We have been using StarShipIT for over a year now and it is fantastic, it has streamlined our dispatch process and we can even print labels from our wireless picking app - support is always prompt - great system guys - would reccomend it to anyone!

Craft Online
Australia
11 months using the app
Edited June 24, 2020

Amazing app and great great support team. They help you and I am talking about real help. Thank you Neeraja.
Without this app life would be hard!
It allows us to print labels, real time shipping quotes and it integrates very well with Shopify and Windows.
It has many more functions that I don't use yet so the more I look into the app, the more good functionalities I find (such as printing the label for the return!)

Testar Australia
Australia
10 months using the app
Starshipit replied July 5, 2020

Hi there - thanks so much for the review! We've passed your feedback onto Neeraja - thank you! We're glad the app is giving you the results you're after. If you ever need support in the future (especially as you look into more functionalities), please don't hesitate to contact us on support@starshipit.com. Thanks!

May 22, 2017

Great App, simple and effective – we recommend it for all our clients www.echic.com.au

Upandatem
Australia
9 months using the app
March 3, 2020

I searched high and low in looking for a solution for setting up shipping in our store. I wanted the process to be easy and use my standard shipping accounts such as Sendle, Toll, DHL and Australia Post. The support I received from the Starshipit team was nothing short of outstanding, and I was not expecting that. It's easy to use and worth the monthly subscription.

Telemax Telematics
Australia
8 months using the app
Starshipit replied April 1, 2020

Thanks so much for the awesome feedback - we're glad you're getting a lot of value out of our app. I've passed your comments onto our support team. If you ever have any questions, please don't hesitate to contact them again at support@starshipit.com. Have a great day!

April 2, 2018

Super easy setup with excellent customer-service and easy to use web interface. Also integrates well with my various shipping providers (DHL eCommerce, DHL Express + Sendle)!

Rama Works
Australia
8 months using the app
October 28, 2022

Excellent app, we searched and tried other fulfilment apps but found Starshipit to be the best for what we were looking for. Customer support has also been fantastic, in most cases the team were more helpful than our main courier who need a lesson in customer service from the Starshipit team.

Aunty Tommy's
New Zealand
8 months using the app
Starshipit replied November 29, 2022

Thanks so much for your review - The team were so happy to hear your feedback!