Reviews (195)

Overall rating
4.4
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this shipping automation app for its ability to streamline shipping processes, reduce manual tasks, and minimize errors. They appreciate its seamless integration with Shopify and various carriers, features like automatic label printing, and real-time shipping quotes. The app is noted for its reliable performance and the strong, responsive customer service that facilitates a smooth onboarding process, ultimately enhancing operational efficiency and order management for e-commerce businesses.

January 20, 2020

This app is amazing. Wish we got Starshipit sooner. Saves us so much time and so easy to use. Love how it automatically dispatches and sends tracking to customers. Great training on how to use the app. Fantastic customer service from Anthony, during setup and even weeks after making sure everything was running smoothly. Would definitely recommend anyone that uses both Shopify and Australia Post to get this NOW.

Feather.com.au
Australia
2 months using the app
Starshipit replied April 1, 2020

Hi there - thanks so much for the glowing feedback. We love that our app is saving you loads of time, giving you more time to focus on building your business. I've passed your feedback onto Anthony too; our support team loves hearing that they're doing a good job. If you have any questions, please don't hesitate to contact the team on support@starshipit.com. Have a great day!

June 17, 2021

We've recently moved over to Shopify for our webstore, Fishbowl Inventory for our ERP Program and then chose Starshippit to deal with our couriers. Having this as a package has cut our processing time in half and our customers are getting better tracking information.

Protrek
Australia
2 months using the app
December 19, 2021

Starshipit helps us to achieve higher efficiency in your warehouse, very good in system integrations and fantastic customer supports. Ashlee is our account manager and she is very supportive and help us a lot during intinal set up and integrations etc. and daily support is very responsible too.

SRW
New Zealand
2 months using the app
September 19, 2021

Just wish I'd of used years ago. Life's so easy now. Makes consumer experience so much more professional. No more satchels!

Essenzza Fuss Free Naturals
Australia
2 months using the app
Edited June 3, 2019

This app has been the most comprehensive of all the shipping apps we have tried. The wait time for assistance is minimal and the personalised service to help set up our businesses needs has been exceptional. I would highly recommend this app as a useful tool.

MegbyDesign
Australia
About 2 months using the app
June 6, 2019

StarShipIT has provided the perfect solution for connecting my DHL shipping services and creating a very smooth process!

Studio Amelia
Australia
About 2 months using the app
December 13, 2021

Couldn't be easier to use Starshipit and Shopify together! When I signed up, the customer support team gave me a call to help me set up my account, meaning I couldn't screw anything up. Highly recommend!

StrippedSupply
Australia
About 2 months using the app
August 20, 2020

Starshipit has been absolutely brilliant for us. We had used a few shipping/fulfilment management services before, but Starshipit is by far the most feature-rich of the lot and is priced very well for the level of functionality you get.
The support is brilliant (thanks Anthony) and getting everything set up was super easy and intuitive.

Soko & Co
Australia
About 2 months using the app
June 9, 2020

Have found StarShipIT very straightforward to use. The integration with Shopify has streamlined our process which has helped us manage a significant uplift in orders.

EasiYo NZ
New Zealand
About 2 months using the app
Starshipit replied June 17, 2020

Hi there - glad to hear that you're enjoying the Starshipit app so far. Thanks for the feedback! Please let us know if you have any questions or problems on support@starshipit.com - we'd love to help out. Thanks!

October 23, 2019

Great app, lots of support and easy to use! Highly recommended! Anthony Has been of great assistance to our business

Dynasty Sport NZ
New Zealand
About 2 months using the app