Reviews (214)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its shipping automation, noting its efficiency in label printing and tracking updates. It supports multiple carriers and simplifies both international and domestic shipments with features like auto rules and a user-friendly interface. Reviewers highlight the smooth onboarding process, aided by dedicated account managers, and commend the reliable performance and exceptional customer support.
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Our small business decided to upgrade to starship it approximately 6 months ago - and we are loving it so far! It has simplified so much of what we do in our warehouse when it comes to our online store. And Elyza, our starshipit contact has been amazing! She could not have been more helpful through the process of setting us up, and still today is ready to answer any questions we fire at her. Amazing company to deal with in terms of communication and support! We appreciate you Elyza!
Thanks so much for your review! Elyza will be thrilled to see what you've said here!
the best app on the platform, excellent service and also easy use app It totally changed our logistics in an incredibly positive way. Save hours of work each week by integrating your shipping and tracking with Starshipit
We have been using the app for about 5 months now and cannot fault it. The initial setup (with the help of the starship it staff ) can be as detailed or simple as you choose. Once set up (depending on your settings), it literally is, one click to print and manifest and just wait for the courier.
I have tried other cheaper alternatives but they didn't have the same flexibility. From our perspective, pricing is competitive, if not cheaper, for the service offered. One final mention..the support team are fantastic.
We have started to work with Starshipit only a few weeks ago and it's been an excellent experience so far. The basic features required for our small business are very intuitive and made the Australian Post integration to our store an easy process.
The customer service experience has also been outstanding, our dedicated account manager Holly being extremely helpful and supportive from the start. Thanks Team!
Thanks so much for your review and kind words about Holly. We're thrilled you've found it an excellent experience even though you're only a short time in.
This app has totally changed how I fulfil my orders. It took me a while to get the hang of things and get things set up correctly, but once that part is done it is incredibly easy to use. We have hundreds of orders each week, and the app automatically provides tracking numbers to customers & corrects addresses which saves me so many hours. I also always receive brilliant support when looking for answers to my many questions! The only improvement I would suggest is when selecting orders to print, you have to click exactly inside the box next to the order number. If you slightly miss it, it will clear any other orders than you previously selected & you have to start again. If there was a way around this I think it would make the app slightly easier to use.
Super simple to use on a day-to-day basis.
We have rules set up to automatically use 3 couriers and multiple services, the support to set it up was first class and being based in NZ and the UK made it pretty much 24 hour cover.
No hesitation in recommending this app.
Great shipping resource, very time efficient and the team has been so helpful with all questions. Alexa & Ashlee have been a great help!
Such a useful program for shipping labels. Fast easy and efficient. The customer service is even better and always extremely helpful! Will continue to use. Very happy customer 5/5!
Great app! Very useful for us and quite easy too. The team is very reactive and always trying to help which is very valuable!
Currently have over 900 orders not writing back to shopify - seems to have a meltdown every Xmas with the volumes and breaks down. Every year for past 3 years someone in their team has manually updated my system so that the hundreds of orders show as fulfilled...but now no one knows how to do in Starshipit, so I am stuck myself working through 900 fulfilled orders from shopify that are showing as unfulfilled, individually checking each one has been delivered in starshipit - then marking as fulfilled in shopify - what everyone wants to do on a sunny sunday afternoon.
Hi Tuhi Stationary! It's been good to work with you on a resolution to the shipping emails and printing, having you back at getting orders out the door. If you ever need further assistance, or want help adding shipping margins for NZ Post, feel free to reach out to support@starshipit.com.
Warmest regards,
The Starshipit Support Team