Reviews (210)

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its shipping automation, noting its efficiency in label printing and tracking updates. It supports multiple carriers and simplifies both international and domestic shipments with features like auto rules and a user-friendly interface. Reviewers highlight the smooth onboarding process, aided by dedicated account managers, and commend the reliable performance and exceptional customer support.

June 6, 2019

StarShipIT has provided the perfect solution for connecting my DHL shipping services and creating a very smooth process!

Studio Amelia
Australia
About 2 months using the app
December 13, 2021

Couldn't be easier to use Starshipit and Shopify together! When I signed up, the customer support team gave me a call to help me set up my account, meaning I couldn't screw anything up. Highly recommend!

StrippedSupply
Australia
About 2 months using the app
August 20, 2020

Starshipit has been absolutely brilliant for us. We had used a few shipping/fulfilment management services before, but Starshipit is by far the most feature-rich of the lot and is priced very well for the level of functionality you get.
The support is brilliant (thanks Anthony) and getting everything set up was super easy and intuitive.

Soko & Co
Australia
About 2 months using the app
June 9, 2020

Have found StarShipIT very straightforward to use. The integration with Shopify has streamlined our process which has helped us manage a significant uplift in orders.

EasiYo NZ
New Zealand
About 2 months using the app
Starshipit replied June 17, 2020

Hi there - glad to hear that you're enjoying the Starshipit app so far. Thanks for the feedback! Please let us know if you have any questions or problems on support@starshipit.com - we'd love to help out. Thanks!

October 23, 2019

Great app, lots of support and easy to use! Highly recommended! Anthony Has been of great assistance to our business

Dynasty Sport NZ
New Zealand
About 2 months using the app
Edited December 30, 2019

Has saved us so much time! Easy to implement on the site, easy to use. Friendly and accessible customer service.

Splish Splash Swimwear
Australia
About 2 months using the app
July 27, 2017

When we made the switch to 3PL, we set up StarShipIt and it has been absolutely brilliant. There are always little quirks when transitioning to any technology, but implementing SSI has been super easy for us - really straight forward to install and set up, and whenever we've had a challenge or needed to set something up the customer service has been almost instant. It has made our lives so so so much easier, and we are incredibly grateful for that. Highly recommend the app.

Bebangles Co
Australia
About 2 months using the app
August 17, 2020

This app has made our shipping/label process SO much easier.
At the moment we are only using with one shipping company but I know the app can do so much more than what we use it for. I will eventually get around to getting the most out of it.

The customer service is so quick and reliable.

Worth it! Especially if you are individually putting in addresses/measurements/weights like I was - you don't have to do any of that with this app.

Oh Flora Store
Australia
About 2 months using the app
Starshipit replied August 20, 2020

Thanks so much for the review! If you'd like to find out more about how to get the most out of Starshipit, we run weekly webinars (two times to choose from) that you're welcome to join - register here >> https://us02web.zoom.us/webinar/register/WN_qoe85b0MTCSW7np0nOuJXA. And if you ever need a hand with anything, just drop us a line at support@starshipit.com. Thanks!

July 14, 2020

Seems to work well between our Shopify website and Eparcel. There were a few little hiccups at the beginning but they soon helped us tweak it to work the best way for us. Works well to give accurate shipping costs on our website which are taken directly from our Aus Post account, which is what we wanted. Good app!

PetNetwork
Australia
About 2 months using the app
Starshipit replied July 19, 2020

Hi PetNetwork, thanks so much for the review. It's great to hear that our team was able to help you make Starshipit work for your needs, and that the app integrates with the other platforms you use seamlessly. If you ever have any questions in the future, please don't hesitate to contact us on support@starshipit.com. Thanks!

March 3, 2018

Great app with loads of features! Great support too as i had trouble with the integration myself but Neeraja was awesome to deal with. highly recommended!

City Strength 2
Australia
About 2 months using the app