Starshipit shipping automation

Only a few days in with this app installed and I can really see how it's going to be so useful. Well worth the money because you save tonnes of time. The best features for me are:
1. I don't have to fill out the labels manually anymore
2. The app sends my tracking emails
3. The app sends a completed order email when the parcel has been delivered.

These things will be invaluable for my business moving forward.

Excellent and comprehensive app/website interface. Quick and effective customer service (thanks Anthony!). The website interface is very customisable and has tons of features and carrier integrations. These guys do a great job!

Support team is not responding & not being helpful when there's technical mistakes on their end. They will just leave you to resolve with Aus Post. Service has not been good recently & is deteriorating when you stay with them for long enough.

Incredible customer service! I was having trouble getting a few things set up and within 5 minutes was able to hop on a zoom call with Elyza who ran me through everything! She was so kind, accomodating and helpful! One of the best customer service experiences i've ever had! Don't make you speak to robots or wait on hold for hours! So happy with Starshipit and Elyza in particular!

This app has helped us save so much time with our shipping label creation! Would highly recommend this to any business looking to focus on more value adding tasks.

Moving over to Starshipit has been seamless for our business. Integration with Shopify and our shipping carriers has made getting orders out so much easier. I have found the customer service team to be incredibly helpful, fixing any issues in a timely and easy to explain way.

Very good product for our e-commerce business selling in Australia and overseas.

Have never had a technical fault with the software (other than infrequent occasions when the Australia Post data feed is interrupted by Australia Post beyond the control of StarShipit).

Exceptional, fast, knowledgeable customer support always available during business hours.

Very impressed with this app and the service provided. By a substantial margin the fastest (least mouse clicks needed) way to book in the courier, fulfill item and print labels. Very thankful to have found this product.

The app is creating a lot of manual work on our end due to an important "write back" feature no longer working reliably. Instead of addressing this problem and creating a workaround or developing a solution - their customer service continues to provide me with the same lame answer for several weeks now. First they failed to inform their paying customers that newly implemented limitations by Shopify might cause their software to no longer perform the way it used. This in itself is pretty terrible customer experience. Second they are not interested in working on a solution but keep sending me a copy & paste template advising of all the steps I now need to undertake on my end to fix this issue. Seriously?

This app is easy to use and the staff is responsive and helpful. So far we are happy with it. It will be perfect if the pricing can be more friendly.