Reviews (222)

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

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Merchants highly value this app for improving shipping efficiency, noting its automatic carton selection, seamless integration with carriers like Shopify and Aus Post, and support for both international and domestic shipping. Features like automatic parcel assignment and real-time tracking updates are praised for streamlining operations. The app is also recognized for its reliability and user-friendly interface, with responsive and helpful customer support enhancing the onboarding experience.

December 19, 2024

Millie was absolutely fantastic in my on-boarding weeks and has been lovely to work with her. The program has been a god send and has made our shipping process so much more efficient. We had a few little niggles but easy fixes and the support has been great - happy indeed!

Caravan Chai
Australia
About 1 month using the app
November 26, 2024

Adam our onboarding expert was the best part of integrating with Starshipit, he made is so easy to join, to set up and was so quick to respond back to queries and concerns. The app is great and allows us to easily collate all our orders without inputting all the customer's details into a courier site. It has helped us save so much time!

buj
Australia
2 months using the app
November 11, 2024

We should have made the move to Starshipit sooner! We've been extremely happy with the functionality of the app, which has saved us a large amount of time each day with our fulfilment processes. Having the ability to set up auto rules and connect multiple carriers has been a game changer. One key feature we love is the ability for the platform to choose the right carton size for our shipment, saving us money across our shipments. A huge shout out to Ron for our onboarding and making integrating a breeze.

Oh Flossy
Australia
4 months using the app
December 4, 2024

Star Ship It has been an excellent integration tool to avoid double handling and save time in fulfilling orders from our Shopify website. Millie was an excellent and very efficient onboarding helper, always checking in on us.

Berton Vineyard
Australia
About 1 month using the app
October 30, 2024

Great platform. so easy to use.

ancegria
Australia
5 months using the app
November 20, 2024

Millie has made my onboarding process exceptionally seamless, saving me plenty of time and effort - and really taking the time to understand my business and it's needs. She was extremely attentive to detail and super personable making the process very enjoyable. I would recommend Starshipit wholeheartedly.

Nana-J
Australia
28 days using the app
November 12, 2024

Such a great experience with Starshipit so far. It's a process setting it up but the onboarding service is great and once it is set up, everything is so easy.

Thanks Starshipit!

Dr Glitter✨
Australia
29 days using the app
October 31, 2024

This platform is meticulously crafted down to the smallest details, which is obvious as soon as you start using it and even more so as you explore all its features. Amazingly fast customer service with super actionable tips to solve your problems.

I have reached out Holly many times and always got the quick responses and helpful support. She is fabulous! Thanks Holly!

Good Furniture
New Zealand
About 2 months using the app
October 29, 2024

Australian based store here. We use a combination of international eparcel and domestic mypost business.

I've tried other shipping platforms and had issues, but StarShipit has been refreshingly simple to set up and a powerful tool. It has dramatically reduced the amount of time it takes to completely fulfillment which is vital for a fast growing business. I am also able to import csv files for Kickstarter rewards.

I was able to complete most of the onboarding myself and when I needed assistance with the final settings, they were very helpful.

Thoroughly recommended.

Angy Paws
Australia
29 days using the app
October 10, 2024

I've been very impressed with Starshipit throughout our trial. We're still evaluating whether it meets our business needs. There are a few quirks and idiosyncracies, but it delivers probably 95% of what we need now and into the future.

The onboarding has been great, though. Holly has been able to answer questions about our specific needs and has been very responsive throughout.

Bondi Records
Australia
About 1 month using the app