Reviews (199)

Overall rating
4.4
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining the shipping process, noting its time-saving features and reduced labor costs. It supports integration with multiple platforms such as Shopify, AusPost, Etsy, and Xero, and offers automatic label printing and address correction. Merchants praise its reliable performance and responsive customer support, highlighting proactive issue resolution and thorough onboarding assistance. It is valued for enhancing shipping efficiency and improving customer delivery experiences.

August 27, 2024

I am extremely grateful for the support I received from Millie Whatauira during my onboarding process. Her swift responses and insightful advice have been invaluable, she's helped me to remain calm in my most stressful moments haha. The app itself has been a game-changer, streamlining everything and making the process far smoother than I could have imagined. I highly recommend both starshipit and Millie’s support to anyone starting a new brand. Thank you, Millie!

aqua mode
Australia
25 days using the app
August 1, 2024

Tiia has ensured our onboarding experience was seamless and has been very helpful at every step of the way. Starshipit is very quick to respond and have been great with assisting us with all our enquiries. The app has provided everything we needed and we're are happy with all its functions. Shout out again to Tiia! :)

Vasili's Garden
Australia
2 months using the app
August 29, 2024

10/10 experience onboarding with Starshipit. Millie has been incredible at setting me up and I am saving hours that I used to have to manually upload labels into Aus Post. It's been a game changer. Big recommend from me!

Briony Benjamin
Australia
About 2 months using the app
July 25, 2024

Ron is excellent. He assisted me with everything I asked for. I am very happy with how promptly he resolves any problems for me.

Tamborine Mountain Distillery
Australia
7 months using the app
July 3, 2024

I would recommend Starshipit for the ease of shipping and the support you receive. Millie has been fantastic and has been very quick to respond to all our enquiries. Starshipit has really helped us streamline our processes.

Minor Nation
Australia
4 months using the app
July 4, 2024

Been using starshipit for 4 years. Seamless no issues at all with Shopify.

Phonnic Repairs & Accessories
Australia
Almost 3 years using the app
June 27, 2024

Very easy to use and functions perfectly for multiple locations. Support team were great and quick to respond.

Affordable Camping Mats
Australia
About 2 months using the app
April 27, 2014

At blueseventy we like speed and accuracy! We like to swim faster in the water and to provide a great service to our customers.
We recently updated the web based platform (nz) and in doing so had loads of options for different apps to assist with our mission.... StarShipIt has proved itself in a very short period of time.
Customers are sent the link to the shipment so they are informed and notified - cutting down dramatically on time consuming calls to the office and lowering the frustration level of the fine athletes who want to be out there training.
We are able to integrate the freight , track directly , have as many updates as we want and pounce on a customs delay quickly. And of course have the reporting for audit etc.

The set up team are professional and very helpful in every step of the process; it was completed in a short period of time and all parties were informed across the board.
Great service to our customer is the ideal and StarShipIt have made this possible.

blueseventy nz
New Zealand
Almost 4 years using the app
February 5, 2017

Could not recommend this app enough! It saves countless hours with e-parcel and integrates perfectly with a bit of help from the very supportive team!

Midnight Co
Australia
About 7 years using the app
May 18, 2016

Fantastic service from a great team. They totally automated our warehouse process using their very easy to use Ship It app. They've saved us not only time but more importantly improved our customer services to our web customers.

Greenzoo
New Zealand
Over 6 years using the app