Reviews (204)

Overall rating
4.4
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its efficient shipping automation, noting significant time savings and error reduction. It supports multiple couriers and platforms, offers automatic label printing, and provides tracking updates, all customizable to specific business needs. The ability to compare courier options easily is particularly valued for optimizing costs and delivery speeds, enhancing customer satisfaction. Merchants commend the app's reliability and user-friendliness, along with the responsive and helpful support team that facilitates smooth onboarding. Continuous updates ensure the app handles high order volumes effectively, supporting scalable business operations.

September 29, 2016

Great app, Keeps a simple process/workflow simple. The app works brilliantly doing everything you want it to do with a logical workflow, but the best thing is the customer service. A standout in this regard.
Currently we use Aus Post eParcel, and it integrates perfectly. We are about to add DHL International and they have been excellent.
No negative aspects (hence this review!).

Archies Arch Support Thongs
Australia
About 5 years using the app
May 1, 2018

Very useful and simple to operate once you get used to it which doesn't take long, plus there's so much great customer support to get you going or if you have any questions down the track they are always there for you. It's great to have the info needed from different shipping companies combined into the one single app, and all the customer info is there automatically so you click a few things and you have your labels.

Missy Name Necklace
Australia
About 5 years using the app
May 17, 2018

Fantastic service from Anthony and his team. Great training and assistance was provided by the team!

Www Iconic Style Com
Australia
About 5 years using the app
September 24, 2018

From the team at Linelink Online - www.linelink.com.au - Another great Shopify App that just works. Covers multiple channels and courier platforms to make a merchants job much easier. We love it! (And use it!).

Linelink Online
Australia
Almost 5 years using the app
November 13, 2017

Incredible app! Has saved us so much time when it comes to shipping orders.

Would highly recommend!

Tj Swim
Australia
Almost 5 years using the app
August 16, 2017

StarShipIt has made my life so much easier. We can easily process hundreds of orders a day with only 1-2 staff between printing orders and dispatching, really minimising our labour costs. StarShipIt is very reliable, and integrates well with our shipping partner DHL, and overall our delivery process is very seamless and provides our customers with a great experience.

Luxefitnessamerica
New Zealand
Almost 5 years using the app
July 18, 2018

What a fantastic app for the Australian market. Live shipping rates from Australia Post which have increased sales, streamlined packing, and saved me hours everyday. It's even reduced tracking enquires by at least 90%. It's totally worth the cost each month. The support from Anthony was fantastic. He continued to follow up, he ran through a web demonstration, worked through all the settings with me, and even set up my new thermal printer for me to ensure everything was working the way it should. Now I just click and it prints. It integrates perfectly with Australia Post and Shopify. No issues so far and I've shipped over 80+ orders already.

Ippico
Australia
Over 4 years using the app
June 12, 2020

Took a while to find these guys but glad I did. Literally removed a stack of manual labour. We only work with AU POST and as far as I can tell these guys nail it in terms of integration. Also a very intuitive front end and program that allows customisation and control. Highly recommended for people who'd like a seemless way to automate orders into AU POST.

Comfy Koalas
Australia
Over 4 years using the app
Starshipit replied June 17, 2020

Thanks so much for the review - we're glad that Starshipit works for your needs. If you ever need help with something, please drop us a line at support@starshipit.com - we're here to help!

May 10, 2020

Urban Plant Growers uses StarShipIT as the hub for all of our outwards logistics. It was really easy to set up and the team was incredibly helpful with any questions that I had! The rules that you can add in make it easy to choose courier and select the ones with the best rates for each type of package - saving us time and money.

Would highly recommend.

Urban Plant Growers
Australia
About 4 years using the app
Starshipit replied June 17, 2020

Hi Urban Plant Growers - thanks for the glowing feedback, we appreciate it. We're glad to hear that the app is making your fulfilment processes faster and easier - and that it's saving you money in the process! If you ever have any problems or questions, please don't hesitate to let us know at support@starshipit.com. Thanks!

July 24, 2019

This app has slashed the time it takes to print and ship orders (with shopify). The interface took a little getting used to, but the support in setting it up initially and then dealing with little problems as they pop up has been second to none. Now, we couldn't do without it. We thoroughly recommend this app.

Jubly-Umph Originals
Australia
Almost 4 years using the app