Reviews (214)

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its shipping automation, noting its efficiency in label printing and tracking updates. It supports multiple carriers and simplifies both international and domestic shipments with features like auto rules and a user-friendly interface. Reviewers highlight the smooth onboarding process, aided by dedicated account managers, and commend the reliable performance and exceptional customer support.

September 2, 2017

We migrated from ShipStation to StarShipIT and have found the app very useful with additional features that are relevant for us. The support we received (particularly from Neeraja) has been extremely professional and responsive. Thank you once again and we look forward to working together!

Bhumi Organic Cotton
Australia
Over 7 years using the app
February 5, 2017

Could not recommend this app enough! It saves countless hours with e-parcel and integrates perfectly with a bit of help from the very supportive team!

Midnight Co
Australia
About 7 years using the app
May 18, 2016

Fantastic service from a great team. They totally automated our warehouse process using their very easy to use Ship It app. They've saved us not only time but more importantly improved our customer services to our web customers.

Greenzoo
New Zealand
Over 6 years using the app
May 24, 2018

StarShipIt is a great app!

We had issues with our first logistics app and when we moved over to StarShipIt the team were very helpful in setting us up and making sure everything ran smoothly.

Since we have been up and running the app has been a breeze to use. No glitches and any question I have had, has been resolved very quickly through support. Highly recommend!

Sipp Instant
Australia
About 6 years using the app
June 20, 2019

Saves hours creating individual labels for each order. Wish I found the app earlier. Will never go back

Flannel
Australia
Over 5 years using the app
September 29, 2016

Great app, Keeps a simple process/workflow simple. The app works brilliantly doing everything you want it to do with a logical workflow, but the best thing is the customer service. A standout in this regard.
Currently we use Aus Post eParcel, and it integrates perfectly. We are about to add DHL International and they have been excellent.
No negative aspects (hence this review!).

Archies Arch Support Thongs
Australia
About 5 years using the app
May 1, 2018

Very useful and simple to operate once you get used to it which doesn't take long, plus there's so much great customer support to get you going or if you have any questions down the track they are always there for you. It's great to have the info needed from different shipping companies combined into the one single app, and all the customer info is there automatically so you click a few things and you have your labels.

Missy Name Necklace
Australia
About 5 years using the app
May 17, 2018

Fantastic service from Anthony and his team. Great training and assistance was provided by the team!

Www Iconic Style Com
Australia
About 5 years using the app
September 24, 2018

From the team at Linelink Online - www.linelink.com.au - Another great Shopify App that just works. Covers multiple channels and courier platforms to make a merchants job much easier. We love it! (And use it!).

Linelink Online
Australia
Almost 5 years using the app
November 13, 2017

Incredible app! Has saved us so much time when it comes to shipping orders.

Would highly recommend!

Tj Swim
Australia
Almost 5 years using the app