Starshipit shipping automation

Starshipit shipping automation

Pricing
From $35/month. Free trial available.
Highlights
Use directly in Shopify admin
Rating
4.0 (180)
Developer
Starshipit

Shipping software that saves you time and reduces shipping costs by automating your entire process.

Starshipit is a shipping and fulfilment app that helps retailers save time and deliver great shipping experiences. It integrates seamlessly with all major couriers including Australia Post shipping, DHL Express, Sendle, TNT, Royal Mail and more. With included customer support for all customers and free onboarding, Starshipit are your partners for success.

Starshipit is a shipping and fulfilment app that helps retailers save time and deliver great shipping experiences. It integrates seamlessly with all major couriers including Australia Post shipping, DHL Express, Sendle, TNT, Royal Mail and more. With included customer support for all customers and free onboarding, Starshipit are your partners for success. more
  • Generate shipping labels, packing slips, manifests & customs documentation
  • Set automations for cheapest option every-time or compare live shipping rates
  • Offer multiple carrier services, shipping rates and delivery times at checkout
  • Send tracking notifications and offer tracking pages to reduce support tickets
  • Offer a branded self-service returns journey
Highlights
Use directly in Shopify admin

Launched

May 3, 2013

Languages

English

Works with

Royal Mail, NZ Post, DHL Express, Sendle, Australia Post, Peoplevox

Pricing

External charges may be billed by Starshipit separately from your Shopify invoice. Learn more

Starter

$35 / month

Additional charges may apply for add-ons, 10c SMS notifications

  • Up to 250 labels per month
  • Unlimited channels
  • Unlimited carriers
  • Free onboarding
  • Free phone, chat and email support

30-day free trial

Starter Plus

$100 / month

Additional charges may apply for add-ons, 10c SMS notifications

  • Up to 1,000 labels per month
  • Unlimited channels
  • Unlimited carriers
  • Free onboarding
  • Free phone, chat and email support

30-day free trial

Professional

$115 / month

Additional charges may apply for add-ons, 10c SMS notifications

  • Up to 2,000 labels per month
  • Unlimited channels
  • Unlimited carriers
  • Free onboarding
  • Free phone, chat and email support

30-day free trial

Enterprise

$170 / month

Additional charges may apply for add-ons, 10c SMS notifications

  • Up to 4,000 labels per month
  • Unlimited channels
  • Unlimited carriers
  • Free onboarding
  • Free phone, chat and email support

30-day free trial

Starter

$35 / month

Additional charges may apply for add-ons, 10c SMS notifications

  • Up to 250 labels per month
  • Unlimited channels
  • Unlimited carriers
  • Free onboarding
  • Free phone, chat and email support

30-day free trial

Starter Plus

$100 / month

Additional charges may apply for add-ons, 10c SMS notifications

  • Up to 1,000 labels per month
  • Unlimited channels
  • Unlimited carriers
  • Free onboarding
  • Free phone, chat and email support

30-day free trial

Professional

$115 / month

Additional charges may apply for add-ons, 10c SMS notifications

  • Up to 2,000 labels per month
  • Unlimited channels
  • Unlimited carriers
  • Free onboarding
  • Free phone, chat and email support

30-day free trial

Enterprise

$170 / month

Additional charges may apply for add-ons, 10c SMS notifications

  • Up to 4,000 labels per month
  • Unlimited channels
  • Unlimited carriers
  • Free onboarding
  • Free phone, chat and email support

30-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (180)

Overall rating
4
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its time-saving automation features, ease of use, and seamless integration with various platforms and shipping providers. They find automatic dispatching and tracking number sending particularly useful. The app's customer service is praised for its efficiency. Merchants report fewer delivery errors and improved shipping logistics. Features like handling high volumes of orders, providing live shipping rates, bulk label printing, and order detail editing are also highlighted. The app has helped streamline shipping processes, boost sales, and enhance customer service.

June 12, 2024

The Starshipit Support member has made unauthorised charges on my account for shipments that should never have been reprocessed, I have explained this in detail to her and asked her to refund me for these charges and she has completely dismissed me saying "No it doesn't double charge you" and I've shown her the proof of being double charged. I have used Starshipit since 2019 for different companies and without a doubt, it is falling into failure in this most recent experience. I used to be able to talk to someone on the phone for all the issues that arise - and my goodness do they arise frequently - but now that's impossible. Sorry to write such a keyboard warrior review, something I loathe people doing, but in the context of them spending my money and creating labels without my consent (on preorders as well that can't yet ship, yet now my customers have been told have shipped - cue me spending ages fixing this)... I have to say something and try and get their attention as the support person is dismissing my request for a refund.

Petit Playa
Australia
4 months using the app
May 30, 2024

We have been using starshipit for a few months now and it has been a major improvement to our last platform.

Support has been fantastic everytime I have had an issue.

There are just some simple functions that could be a bit better like the tagging function but overall our team has been very satisfied.

Maple & Wattle
Australia
3 months using the app
May 16, 2024

Stay away unless you want the most un-user friendly, clunky shipping app that is filled with lots of errors and problems.

Must of been tested by 5 years before releasing to the public.

- Save login credentials doesn't work
- Try purchase a label from your mobile - no chance
- 3 orders which already was sent but never updated on their software. So 2 customers received another item free - Not their problem though, going to refund me for profit loss because your system doesn't work? don't think so.
- Tablet view is as bad, can't see the full name of shipping title - couple times I have bought express or incorrect parcel because I can't see what I am buying.

Their support talks a big game of onboarding and account manager is BULL!

Apexio Industrial
Australia
3 months using the app

Support

Starshipit can answer any questions you have about Starshipit shipping automation.

Developer

Starshipit

Level 4 - 10 Federal Street, Auckland, AUK, 1010, NZ

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