syncX: Stock Sync

syncX: Stock Sync

Reviews (1,324)

Overall rating
4.6
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to efficiently manage large volumes of data and automate inventory updates across multiple platforms, significantly reducing error risks. It features auto-archive functions and supports multiple Google Sheets, enhancing its utility for various business needs. The app is praised for its intuitive interface, reliable performance, and seamless integration with existing systems, which streamline inventory management processes. Customer support, particularly from team members like Jor, Hanah, and Faz, is noted for its responsiveness and effectiveness, with services including live meetings, prompt email responses, and helpful tutorials.

January 18, 2022

I've found this app simple to use. It's enough to read carefully the guide and you can make settings and create filters of feeds without having special technical knowledges. Thanks!

Bottega Style
Italy
2 months using the app
Edited May 11, 2019

support is rubbish ,very frustrating and I wonder if I m dealing with ghost that can not provide a contact where I can speak to them for help, it been long trying to get this work .can any one here tell me how they manage to get theirs working as support seem to not even know about the app and re not wanting to speak over phone as its very hard to understand what he wrote in email

London Fashion Warehouse
United Kingdom
About 2 months using the app
syncX replied May 11, 2019

We have done our best with 45 replied between us. Your message has been specially handled by 3 persons, app developer, support guy, and product manager. We have been trying to tell the same message but couldn't get through. We are sorry that our app is not what you are looking for.

November 19, 2020

Best stock syncing app out there and I have tried others. Very easy to setup the feeds and it is very fast and efficient.

Tour & Ride
United States
About 2 months using the app
November 14, 2021

Wonderful app. Made my life so much easier and syncyng inventory is done like a breeze. I had a few problems setting everything up and Jor has helped me everytime I asked for help. Great customer service.

DecOraLise
United States
About 2 months using the app
October 11, 2017

So far so good and sooooooo much easier than trying to manually update inventory. This is a lifesaver and we use it daily at loddiedadesigns.com. Some say it is hard to learn, but after you set up some test products and learn how it works, it's actually a no brainer.

Loddiedadesigns Com
United States
About 2 months using the app
Edited January 23, 2024

Back down to 1 star. Keeps wasting my credits and importing products previously imported before

Black Diamond Label
Australia
About 2 months using the app
syncX replied January 14, 2024

Dear Black Diamond Label,

We apologize for the frustration caused by the credit and product import issues you encountered. Your feedback is crucial, and we're committed to resolving this swiftly.

To address the problem, we kindly ask for more details on affected transactions and products.

Your patience is appreciated, and we value your input. For further assistance, please contact our customer support at support@stock-sync.com

Thank you for your understanding.

Best,
Stock Sync team

January 15, 2022

App is very good. I have a XML file but i couldn't find that how can i add this file to my shopify store. Thanks to this app and their helping i fix this issue

HIJABIUM
Türkiye
About 2 months using the app
June 21, 2020

Great application. The only one I found that could connect my supplier with my store. I truly recommend if you want to monitor your inventory and stay connected with your supplier. Excellent. Thank you Stock Sync.

Garments Goddess
United States
About 2 months using the app
December 1, 2023

Todavia estoy intentando usar esta app, pues estoy teniendo problemas a la hora de configurar, pero la atencion al cliente es genial, me estan resolviendo muchas dudas y me están ayudando con el proceso. Pronto empezare a usar esta app. Muchas Gracias al equipo de stock sync

Glam Shop Moda
Spain
About 2 months using the app
syncX replied December 14, 2023

We appreciate your patience while you get used to the app. We are glad to know that our team is helping you.🤝 We are here for any questions you may have! 🙌

Edited August 24, 2020

After initial problems with the CSV, everything has now worked. The team tried very hard. What is not so nice are the long waiting times. But if that is improved, everything is fine

Uhren-Schmuckladen
Germany
About 2 months using the app