syncX: Stock Sync

syncX: Stock Sync

Reviews (1,346)

Overall rating
4.6
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing inventory management through automation, reducing errors, and ensuring accurate stock levels across multiple platforms. They appreciate its user-friendly interface, broad integration options, and features like automatic archiving of unavailable products. The app is noted for its smooth performance and regular updates. Responsive and proactive customer support further boosts merchant satisfaction, making it a vital tool for efficient inventory management.

January 31, 2019

I cannot get it to work for me!

HIGHBORN INC
United States
2 days using the app
Edited May 17, 2023

The app is not friendly and there are no youtube videos.

The only videos you see are old and not relevant to the features that you see here.
Their YouTube is garbage... there's no support.

AlexBender.co.za
South Africa
1 day using the app
syncX replied May 9, 2023

Dear AlexBender.co.za,

We humbly apologize for your unfortunate experience with our application and support service.

We're sorry you had a bad experience with our youtube videos! We are working hard on making the new youtube videos more informative and helpful.

We scheduled a call, and I see you didn't join. If there are any specific problems we can help with, please schedule a call so we can help you. We're here to help!

We suggest you contact Stock Sync support @ stock-sync.com - so we can overcome your problem.

We truly look forward to hearing from you again.

Edited February 26, 2019

i"m testing and its coming up all the time to leave a review so i"m doing it because i don't want to get this message any more

YOUR BODY COVER
United States
About 2 hours using the app
October 7, 2017

Very easy to set up and did exactly what I needed.

Dominion94
United States
About 1 hour using the app
February 19, 2021

It's too bad that scheduled feed updates are so limited.
I plan on using a feed from a supplier, that has many stock updates during the day. They provide a feed that updates every half an hour, but I can only update every 4 hours, and that is only when using the biggest plan for this app. What can be done about this?

Superfood Depot
United Arab Emirates
1 day using the app
syncX replied February 19, 2021

Hi there,

We want to apologize for the bad experience.

However, we would like to enlighten you that Stock Sync will schedule the updates to every one 1-hour by subscribing to a customized plan. To do so, we will adjust the variant limits, and the number of update feeds of existing plans.

Do provide us the total variants in-store and the amount of update feeds you would like to have, and we will advise on the best plan to subscribe to. We will also include the hourly updates in the plan.

Kind regards,
Stock Sync team

May 22, 2015

Worst APP ever , you keep waiting 5 hours to start processing and after start processing keep 10 hours without doing anything , i would choose zero stars

Kundora
United States
About 17 hours using the app
September 14, 2018

great app i love it so much. it helps with a lot of stuff for my store. This app is pretty cool. i recommend

Electronic Apparel Co.
United States
About 11 hours using the app
May 12, 2017

This app won't allow me to upload my files. It keeps saying I've reached my feed limit, even though I don't have one feed uploaded yet. Really disappointing. And no phone support doesn't help either!

Awemused
United States
17 minutes using the app
May 23, 2020

Ridiculously confusing to set up. Not user friendly in any way. Video tutorials barely helped. Had to delete after 20 mins of confusion.

Seed Super Greens
New Zealand
14 minutes using the app
syncX replied May 24, 2020

We are sorry for the bad experience on Stock Sync. We can see that you use the app for 20 minutes. Inventory management could be difficult to set up at first but it will run automatically continuously. We hope you would reach our support for help so our team can help you set it up.

January 13, 2018

Wont even work, gets locked up before i can even import one file

Flirty Kitty
United States
11 minutes using the app