Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for automating inventory management, especially for businesses with large product catalogs and multiple suppliers. It's praised for its customizable features, smooth performance, and user-friendly interface. The app can create new products, adjust prices, and manage stock levels automatically. Despite some merchants finding it initially complex, the support team is noted for their quick and helpful responses. The app's reasonable pricing structure is also appreciated.

September 6, 2017

If you use an FTP for stock tracking, you NEED this app. It will save you hours. The customer service is above and beyond any other. If you have an issue, they will respond and figure out how to fix the issue. If you value your time at over $5 an hour, it pays for itself in minutes.

Kiloco Shop
United States
9 months using the app
December 9, 2019

I use Stock Sync to keep track of inventory in 4 stores. In our case, very easy to set up. and works flawlessly.
The one time we encountered an error (not due to Stock Sync) the support staff was very quick to help to isolate the issue.

Internet Wines.com
United States
9 months using the app
Edited October 22, 2020

Great service great product, very recommended! They take time to guide to the right plan and help with setting the app up.
Especially good service from Raj!

donera.dk
Denmark
8 months using the app
August 28, 2017

This app saved us a LOT of time,
Our stock supply changes very often and the ability to keep up with this results in no orders that we can't complete and therefore higher satisfaction rate of our customers.
Just drop the file in and all works well.
Great, thank you so much!

Vavoojewellery
United Kingdom
8 months using the app
January 2, 2017

Perfect App with the Best Support! **Keep reading to see why** At first I was having trouble syncing the app with my supplier's inventory files and the support team was quick to respond and help guide me through the issues.

The best part was when I asked if there was a way for me to round the price to .99 instead of .00. The reply for Stock Sync was one of a kind! I was told unfortunately this feature is unavailable, but they would ADD this option because of my request! I wish more services operated the way the team at Stock Sync does. I highly recommend these guys!

Elegant Stripper
United States
8 months using the app
Edited March 22, 2023

2023.03.22 We use the app for several months already and had the chance to interact with the support team also. Overall impression is positive and we decided to continue with StockSync after testing other partial solutions. We use now to create new products from suppliers feeds, update stock, prices and pictures. It is easy to customize what to import, to connect data from feed with the shop, to transform data from text to numbers for stock status and much more. For the curent number of orders, updating every 6 hours is still good, but we do recommend to upgrade this service in the basic package to more often. In the last months we tested another solution only to sync stocks, where with no additional cost we had it every hour for as many feeds as we wanted. Stock Sync is better because you can customize, apply filters, update any information from the shop and make rules when reading the feed source.
Working with support team, I have to mention Raj for this topic, I see they have the will to help, to improve, and to make our shopify users easyer. All the way from the begining, I see progress and we plan to use this app in the future too.

2022.07.18 I am using the app for some time. We had periods when sorting wasnt working but I am not sure if that was because we didnt had the right plan at that time for the shop or was technical issue. Now I made a reinstall on the rebranded new shop and when selected to update all collections at once, it didn't work. I have made the update for each page of collections and in this way it worked. I cannot give feedback for the auto updates. We also have another shop my-babyprincess.myshopify.com where still not working but also I dont know if is the plan or technical issue. Comparing to other apps, I advice for an upgrade regarding live update on inventory change that with this app we cannot do, not yet needed but it was something that almost made me select other app.

kindergenio
Romania
8 months using the app
SyncX replied July 19, 2022

Hi there,

We deeply appreciate the honest review and feedback.

Upon checking on both of the stores, from one of the store it shows that there are 2 errors which are the insufficient credits error and the location inactive or missing error. Stock Sync has 2 types of billing methods which are credits for adding new products and monthly subscriptions to update existing products.

Location inactive error showed during location not available or missing at that moment.

We are happy to explain anything in more detail or to hear from you about any other issues or idea.

July 29, 2021

Really nice App! You can sinc many things in difrent ways: product stock, price, offers, etc. Setup a cron job and use it with Google Sheets for exmple or XML in "real time". Very happy with solution and support!

Marc Petite
Spain
8 months using the app
November 2, 2017

Great App for any business' that have multiple inventory providers. Highly recommend.

Discreet Toybox
United States
8 months using the app
November 7, 2018

TOP Never a problem and if there was help desk intervenes immediately. I extract my ERP data in any format and synchronize it quickly and easily in Shopify

Vini e Distillati Angelo Delea SA
Switzerland
8 months using the app
June 28, 2021

I installed the app and was impressed with its features. I was a little confused with the initial set up, but customer support was quick and efficient. They also have a database of verified US dropshippers that you can import products from with one click. This is a great resource for ecommerce brands to monitor your stock quantity and keep track of your vendors.

Prime Level Deals
United States
8 months using the app