Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient inventory management, especially for large product catalogs. It automates inventory updates, syncs from multiple suppliers, and is essential for dropshipping businesses. Despite a slight learning curve and challenging setup, the app's functionality and responsive customer support team make it worthwhile. It's cost-effective, intuitive, and provides daily email updates on inventory changes. Many merchants have seen an increase in product categories and revenue without holding stock.

September 21, 2023

Stocksync has been incredibly useful in managing our inventory and syncing price, availability, and metafields. When an issue arises, they normally respond in the next day or so, but they are very helpful and even went and added a new option for us to use in order to accommodate our needs. Would recommend stockysync for anyone looking to manage pricing and inventory.

Lighting & Bulbs Unlimited
United States
Almost 2 years using the app
SyncX replied September 25, 2023

Thanks for the fantastic review 💙 ! We're glad Stocksync has been incredibly useful for your inventory management needs. If you ever need assistance, we're here to help. 👍

September 7, 2023

The app: 5 stars. It works well 99% of the time and has some clever functions that makes it very useful. Definitely saved us lots of manual work.

The support: The support is helpful, but it normally requires a few mail exchanges before they actually look into the issue in matter. The 1st line support seems to be there just to send out generic answers and FAQ links. Mainly the response time is a problem. You get a reply max. once per 24h. Which is extremely frustrating when you stuck with something urgent.

Skandiway
Sweden
6 months using the app
SyncX replied September 10, 2023

Thanks for the 5-star review! Our app's here to save your time ⏰. We'll work on speeding up support ⚡️ and addressing issues faster 🚀. Your feedback helps us improve! 👍

October 27, 2023

Could not do without it. Very easy to use after a few attempts. Can undo changes, Support very good.

TidySpaces
United Kingdom
About 1 month using the app
SyncX replied October 31, 2023

Thank you! We're thrilled you find it essential and easy to use. Our support is always here to help. 🌺​

September 22, 2023

This app is brilliant and the support is even better. Being able to filter the products I want to sync supplier-by-supplier and using custom billing is great, I don't need my whole catalogue synced so I only pay for what I need.

The app supports loads of ways to run feeds. I have it set to send me an email daily so I can check what's run. It's reasonably easy to set up, I'm running email attachment and SFTP feeds and this app was much easier to use than another I tried.

Raj has been great at pointing me in the direction of what settings I need to change to get to my desired outcome and responds quickly, time zones permitting.

In short, does everything I can think of, at a fair price, easy to use and with excellent help explaining how it works if required.

20TwentyStore
United Kingdom
4 months using the app
SyncX replied September 25, 2023

Thanks for the kind words!🩷​🩷​🩷​ Our app's customization and support make syncing a breeze. 😄 We're delighted to hear you find it easy to use. Raj is here to assist you anytime. If you have more ideas or need help, give us a shout. 💡👏

November 21, 2023

Flawless !! Perfect ! Thanks !!

Extrême Limite
Canada
About 1 year using the app
SyncX replied November 27, 2023

Thank you so much for the review! 🌟

August 21, 2023

Great for creating products and also updating products. Been using this app for years and can ensure they always had a great quick customer support whenever i needed it. Easily recommend.

Machemise
Canada
Almost 8 years using the app
SyncX replied August 24, 2023

We appreciate the fantastic review from you! 💙​ If there is anything we can do for you, please let us know! 🙏

December 13, 2023

Applicazione, per noi, preziosissima.
Siamo passati dal bulk csv per aggiornare i prezzi e giacenze su shopify di 1,5 ore a 3 minuti.
Che dire altro?

CECCHERINIMUSIC
Italy
14 days using the app
SyncX replied December 14, 2023

Thank you so much for your review 😍

October 3, 2023

Awesome app, does what it says on the box. And their help is pretty good, I had a simple oversight that stopped my sync working. They identified it and fixed it within 24 hours.

C2 GEAR
New Zealand
11 months using the app
SyncX replied October 9, 2023

Thanks for the positive feedback! 😍​ Our app does the job, and our support team is here to assist. If you have more questions or need help, please reach out. We're always happy to help! 🫶​

Edited June 13, 2023

The app is a life saver. Sometimes there are some issues since the task that the app is doing is a pretty complex one.
Anyway the team is always ready to help. Sometimes it needs a couple of extra message (and extra day) to escalate the issue to a person that actually can solve it but at the end they always do!
Thank you for the great app.

Concetto è
Italy
About 3 years using the app
SyncX replied June 6, 2023

Thanks so much for taking the time to leave this lovely review 🙌 🙌 🙌 It was great chatting with you & glad we were able to solve the issue quickly & efficiently 💪🤩

October 19, 2023

Very nice app with great support. Does exactly what is says and has a nice interface to work with!

MeubelBaas
Netherlands
8 months using the app
SyncX replied October 23, 2023

Thank you for your positive feedback! We are delighted to hear that you find our app easy to use. Please do not hesitate to contact us if you need any assistance.😊 😊 😊