UPDATE BELOW MY ORIGINAL FEEDBACK - The app has so much potential...but, Shopify is NOT supporting it at all and basic functionality is broken. I knew that going into it, but took many of the critical reviews as essentially user-error from shop owners who expected Stocky to have unreasonable functionality or workflows. After trying to work with it for a couple of months, i owe those shop owners an apology. This app might work at the most rudimentary levels...but literally ANYTHING more than that, it doesn't work and Shopify is not supporting this AT ALL. Don't bother emailing support. They reply with "we will escalate your ticket" and then later "we have already escalated this ticket"...there is never a meaningful reply. Keep looking for other inventory options. Mark my words! UPDATE - Seb, the original developer of the Stocky app, reached out to us personally via email to dig into our issues. It ended up being a simple error with the way we had the products configured in the Bundles app (necessary for the Stocky app to work) that was causing Stocky to not work properly. After a few emails and some simple changes...Stocky seems to be working as expected. I can't speak on the app itself yet, but Seb has redeemed the service side of this app to us. 4 stars for now on the app. If it works well...i'll come back and do another update.
Alpine Start Outfitters
I tried to do an inventory count for our store using stocky. It went relatively smoothly which was great. Only issue is that after I had completed the count and performed the stock adjustment it did not correctly adjust and now I have a whole bunch of negatives in my inventory I am going to have to adjust? Has anyone had a similar experience? Is there an easy/ efficient way of correcting this issue?
Thanks in advance.
Quite ok! Some functionalities need an urgent update (like two way syncing, common guys this should be basic stuff!). But also the design is really outdated. Would be nice to bring the design out of it’s 90’s
A good app that does a lot. Only giving it 4 stars because I think the user interface could use an overhaul to look cleaner and more minimal similar to what I'm used to with other shopify apps.
My website: www.gearscanada.com
It seems to be a really great app other then when i write purchase orders it doesn't completely synch with my Shopify so I am having to manually go back in to my Shopify and update product info. Would love to get that fixed.
We operate multiple retail locations and use Stocky to keep track of and transfer stock. Love the A,B, C features and overall performance. Could be a little more clear how some of the reporting works, but I think that's mainly part of the learning curve.
Learning Plus PH
This app is great! It does everything I need it to do and more. Makes managing the inventory back end a lot more efficient.
Great app, with some super helpful functions. It is basic, but it definitely simplifies looking at out of stock variants and top up supplier orders.
For stores that have thousands of products and hundreds of vendors, this app will save you time and money and grey hair. It gives visibility to stock demand, and has a very capable PO system. Seb is very quick to respond and you can tell he's keen to meet customer's needs when it's possible.
Wish list: Product bin/location baked-in, but I think that's coming as Stocky adopt Shopify's 2017 newly announced features. Integration with Transfers, also coming soon? Stocktaking by location, which is dependent on having location as a data point of course.
The only reason this app does not get 5 stars is because they are still in the final stages of development, but if you want the most incredible 5 star customer service, with someone who cares, and is there for you when you need help, this is the system for you. Seb has helped me every step along the way, customizing things to help my business and making me feel totally supported. He is a great communicator and really wants to see us all succeed. Also, if you want to integrate a POS with Shopify it does it very nicely. In Stocky you can put your cost of products and run necessary reports to figure out important info about your business. I am very grateful I found STOCKY.