Overall rating
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its functionality, ease of use, and customization options. It enables them to display local product availability, enhancing customer experience. The app is known for its smooth performance, large data handling, and simple Shopify integration. Merchants also value its cost-effectiveness and the efficient customer service. The ability to effortlessly import and export locations is another feature merchants find beneficial.

July 10, 2023

This app is quite clunky. It does have good functionality, but the actual process of entering information is extremely inefficient. The app needs some considerable Quality of Life changes:
-ability to set the default number of stores in the admin view. It reverts to 10 stores every time, which is very inconvenient
-after editing a store, it returns to the first 10 stores, and it changes the sort order.
-the sort order needs to have a default setting such as alphabetical or by store number
-the default store hours setting appears to do nothing. I'd assume that it should pre-populate the store locations but it does not
-needs to be integrated into the Shopify admin rather than opening on the developer website

This could be a fantastic app with a bit of work.

Mattress Mattress
Over 2 years using the app
Amai replied July 11, 2023

Update 14 September 2023: We had completed phase 1 of our user experience overhaul. The app is now embedded into the Shopify admin panel. We will be making more improvements to the UI/UX in the coming months.

Original reply 11 July 2023
Thank you for the review and feedback. We will be taking your suggestions as part of our improvement plans for Q3 2023. We will update you as soon as we had release the new updates.

January 5, 2023

Excellent App and great customer service. I really appreciate the quick response time and the good level of work they have done to customize the app to the individual needs of my business. Would highly recommend.

Im the owner of Humble Hire and you can see the app working on our page here: https://humble-hire.com/pages/store-locator

Humble Hire
United Kingdom
About 18 hours using the app
Amai replied January 13, 2023

Thank you, we are glad you love our app !
Don't hesitate to contact us if you need any help again :)

February 16, 2023

Easy to use store locator, ran into an issue when I changed templates and the customer service was great when it came to figuring out the issue. They requested limited access to make the corrections/changes to my website and fixed it.

United States
Over 1 year using the app
Amai replied March 2, 2023

We are glad that you like our app. It is certainly a pleasure to assist you !

March 6, 2023

Awesome app and the support is even better. I had a small issue after a few years of working flawlessly and it was resolved for me very quickly.

Vape Express Canada
Over 4 years using the app
Amai replied March 15, 2023

We are glad you love the app.
It's our pleasure to keep clients satisfied. If you require further assistance, please do not hesitate to contact us again.

January 16, 2023

Very good customer service, was super helpful in creating a custom solution for our store. Thank you!

7 months using the app
Amai replied January 18, 2023

Thank you for your kind words, this motivates our team to do better !

January 16, 2023

by far the best shop locator program. we have used quite a few and none come close. Would highly recommended

The Bearded Chap
About 1 year using the app
Amai replied January 18, 2023

Thank you ! We are glad you love our app :)

March 2, 2023

Affordable option for adding store locations to website. Works well, has great customization, and fantastic customer/tech service.

No Evil Foods
United States
About 1 month using the app
Amai replied March 15, 2023

Thank you for your review, the entire team appreciates it :)

Edited October 11, 2022

Not only did ProMap assist me speedily, but I am now a happy 1-50 store user.
I love the way it displays on my Shopify Account.

Marie Sharp's Africa Shop
South Africa
About 1 year using the app
May 16, 2023

Quick to setup and customer service is top notch to make it easy to use and implement on my website. Minnie was great helper!

Boardgains Fitness Game
4 months using the app
Edited November 16, 2022

The app works well, the customer service a little less. However it works, customer support should be better.

6 months using the app
Amai replied November 18, 2022

Thanks so much! We really appreciate your feedback :)