Overall rating Based on 421 reviews
Emerald City Statewide Fence Rentals
The service is very good as promised. The tech support very responsive and helped us with a couple of issues very fast. Thanks.
We use this app to help costumers find the nearest reseller. It har a fantastic support team and we have had only good experiences with them . Our highest recommendations
I needed help from support to solve a design issue. Response was fast and efficient. The support from Peter Nguyen is always really solid and helpful. The app works nicely and has the functions needed. UI is easy for everyone. I can really recommend this.
Recoil Knee Pads
Great app, for the price you can't get better. Very responsive, accurate and the customer service is excellent
Chrome Supplements and Accessories
This app is incredibly easy to set up and the customer support is fantastic! My customers can now easily find their nearest store.
Rule Breaker Snacks
Very clear to use UX. Store locators can be confusing to use if you haven't done it before (or if you don't have a technical person). This one was easy easy easy. At this stage for our company, we have about 400 stores, so it's well worth the $15/month. Not sure about the value of the higher priced tiers.
Great app and support. Wasn't displaying google maps correctly after I set it up but Peter fixed within minutes of sending a support ticket.
I find this app hard to use. The instructions are badly written. They say to add an API and this is missing altogether in the settings. When I view my map on my website it displays an error so I can't search and no map is displaying (I assume this is because the API is missing). I also want to customise the search fields but that's not possible. Without FAQ's and troubleshooting it makes it difficult when there's no one available to help fix this. Really frustrating.
I used to use a different store locator and it was awesome, user friendly and functional but they disappeared off shopify so this is my only option that does most things but still needs a lot of work.
Thanks for your review. We are sorry for the inconvenience you have faced. We Secomapp made a change in Store Locator app's instruction in the previous week.This will be much easier to use. It was a new update and we still haven't changed our video guide content which leads to your confusion.
About your issues, please reinstall and give us access to your store so we can have a look and solve it for you right away! Also, let us know how you want us to customize the search field.
Just create an account to log in to your shop (Apps, Themes) for email email@example.com
(Manage staff Admin accounts and password in Shopify: http://docs.shopify.com/manual/settings/account/staff-members)
(Video Guide: https://www.youtube.com/watch?v=6l-BYz66gnc)
Again, we are sorry and thanks for your kind understanding.
Excellent customer service, really fast and happy to help with any issue. App works well and gives a good service. I would totally recommend it!
This is a really nice app. Everything works well and as its supposed to. Only issue i had was with the phone number, but i got it figured out. Make sure your phone number is formatted as xxx-xxx-xxxx or it won't take.