Amai ProMap ‑ Store Locator

Amai ProMap ‑ Store Locator

Reviews (594)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the shopping experience with detailed store information like addresses, operating hours, and contact details. It features customizable search filters, customer reviews, and ratings, along with a user-friendly interface that integrates seamlessly with real-time maps and traffic updates. The app supports multiple global locations and offers functionalities like bulk import and customizable store pins. Merchants appreciate its fast and reliable performance, with no significant lags or crashes. The customer support team is noted for its responsiveness and effectiveness in resolving issues, often exceeding expectations.

October 12, 2021

While this app was not an immediate plug and play (which, honestly what is these days) the staff was extremely helpful and very responsive. They helped me get this app running on my website and it looks great. I have no doubt that they will be able to help you get it up and running on your site as well.

Rabbit Hole Hay
United States
13 days using the app
October 23, 2017

A+ app and support team, highly recommended

Bathroom Furniture Line
United States
13 days using the app
November 22, 2021

The support has been extremely helpful and responsive! I wish the page design was less limited and more functional for those who are 100% comfortable with coding, but the app works the way it should and will continue to use for all websites.

Cezanne Hair
United States
9 months using the app
July 23, 2019

Hello, I really like this app! Thank you for great service and help. Best Regards, EC-GO www.ecgo.se

EC-GO
Sweden
9 months using the app
September 9, 2019

Very fast support which is quite helpfull. Thank you for creating such a great app it really helps our customers!

BITEHUNTER GERMANY
Austria
12 days using the app
January 31, 2017

Great App! Simple to use, well designed and the outputting map page looks great! Best part, it's free!

Shebeestcycling
United States
11 days using the app
February 23, 2021

Good app. Needed help and customer service took way too long to respond. I'm guessing its because of the geographical difference. Lagging North American response time.

Pit Barrel Cooker
United States
11 months using the app
Edited November 8, 2019

I love this app. Easy to use and set up. Great customer service and they respond in a timely matter when you need help.

Elderberry Queen
United States
8 months using the app
November 9, 2021

They don't support Google Chrome out of the box. They make you create your own custom API just for it to be supported on Google Chrome. Definitely not worth the money!

Feelgoodz
United States
9 months using the app
Amai replied November 12, 2021

Hi there,
We are sorry for your unhappy experience. We think there is a misunderstanding. Our app works on all browsers but it works based on Google Maps so without an API Key our app cannot work. Therefore, we asked you to create your own API Key. This step is needed in ALL other Store Locator apps that also work based on Google Maps. So we hope you understand and sympathize. ​

April 26, 2022

Horrible. Our maps either don't work half the time or load unusually slow. Contacted support multiple times to fix which only results in the same issues continuously. Lots of frustrated customers along with myself. Do yourself a favor and find another store locator app.

OdysseyElixir
United States
9 months using the app
Amai replied April 27, 2022

Thank you for your feedback in regards to this. Looking back at the tickets, we found that you had an issue raised last month was resolved. The root cause was due to Google API's in which we had advised. Unfortunately, apart the email inquiring about uninstalling, we did not receive any further tickets from you prior to this review. Do let us know what is the issue you are facing so we can assist you accordingly. As of writing (27 April 2022 1:13am PT), there seems to be no issue with loading the Store Locator page.

Please let us know what is the issue you are facing as we really hope that we can help you resolve any issues that you are facing.