Amai ProMap ‑ Store Locator

Amai ProMap ‑ Store Locator

Reviews (594)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the shopping experience with detailed store information, including locations, operating hours, and contact details. It features customizable search filters, an intuitive interface, and real-time traffic updates. Merchants also praise the responsive customer support team for their quick issue resolution, making it a valuable tool for improving store locator functionality on websites.

January 20, 2019

I find this app hard to use. The instructions are badly written. They say to add an API and this is missing altogether in the settings. When I view my map on my website it displays an error so I can't search and no map is displaying (I assume this is because the API is missing). I also want to customise the search fields but that's not possible. Without FAQ's and troubleshooting it makes it difficult when there's no one available to help fix this. Really frustrating.
I used to use a different store locator and it was awesome, user friendly and functional but they disappeared off shopify so this is my only option that does most things but still needs a lot of work.

Salti
Australia
About 21 hours using the app
Amai replied July 14, 2019

Thanks for your review. We are sorry for the inconvenience you have faced. We Secomapp made a change in Store Locator app's instruction in the previous week.This will be much easier to use. It was a new update and we still haven't changed our video guide content which leads to your confusion.

About your issues, please reinstall and give us access to your store so we can have a look and solve it for you right away! Also, let us know how you want us to customize the search field.

Just create an account to log in to your shop (Apps, Themes) for email support@secomapp.com
(Manage staff Admin accounts and password in Shopify: http://docs.shopify.com/manual/settings/account/staff-members)
(Video Guide: https://www.youtube.com/watch?v=6l-BYz66gnc)​

Again, we are sorry and thanks for your kind understanding.

December 29, 2016

Recently installed the app so still in learning mode but so far, it's amazing. And so thankful that it's free. very helpful to a small up and coming business

Yankee South
United States
43 minutes using the app
January 30, 2020

I used this app for our Dealer Market. We had our original website and added another one. I was toggling back and forth from one to the other and deleted my information on one of the sites only to find out that it deleted my information on the original site. I lost over 200 contacts. Secomapp would not respond to me for over a weeks time after I emailed them about 5 different times. I was told from Peter that there was nothing they could do for me. He didn't help me figure out why this happened or anything. He didn't care. Apparently they have no backup for there customers and they don't care AT ALL about there customers. I pulled there app from both of my websites and will never use them again. BEWARE!!!!!!!!!!!!

PaveToolInnovators.Canada
Canada
About 7 hours using the app
Amai replied January 31, 2020

Hi,
We are sorry for your unhappy experience with our app. We have emailed you back 3 times to ask you for access to recover the data but we still haven't received your access.
You may have missed our message, please check again.
We hope to receive your access for email support@secomapp.com soon so we can fix the problem for you.
Looking forward to hearing from you. Thank you.

February 14, 2017

Very helpful and makes finding my store much easier

Black Box Kw
Kuwait
About 4 hours using the app
February 3, 2017

So far so good - I've only had it installed a couple days, but it was easy to do!

Air Relax Store
United States
5 minutes using the app
February 10, 2017

Works great, just what we were looking for! The add url function seems buggy?

Halo Headwear
Canada
44 minutes using the app
February 9, 2017

I love Secomapp, not only because the feature functionality is superior, but also because the team is very responsive and open to ideas for new functionality as they continue to build out this robust mapping platform. This is my second website using Secomapp and I've already recommended it to several colleagues as the best mapping app I've found. Highly customizable and can handle thousands of locations -- what more could you ask for!

Gardner Coatings
United States
2 minutes using the app
February 8, 2017

Store Locator has made such a positive difference on my site. Customers now have the option to easily find a nearby brick-&-mortar location (for those who aren't quite ready to commit to online shopping). Thank you for this fabulous (free!) app!

Charmesilkiner
United States
1 minute using the app
February 16, 2017

good app! Lets keep this app free by showing some reviews guys!

Buddy Bags Co
United States
1 minute using the app
June 29, 2022

With the app cost you have to pay for Google API separately and you can not change the page slug. Does not worth it.

Machrus
United States
35 minutes using the app
Amai replied June 29, 2022

Thank you for your feedback. For your information, most of the major store locator apps in the app store that integrates with Google Maps or Map Box requires you to sign up and pay separately for a Google API. This is because the subscription will not be able to cover for the Google API costs alone.

https://mapsplatform.google.com/pricing/

The only Apps that are able to provide you for free integrates with OpenStreetMap which is an open source map app and lacks the usability, security and familiarity of Google Maps for customers.

In regards to the page slug, you can change the URL from store-locator to any URL of your liking. You will need to contact support and we can assist to configure this via the backend. Hope this clarifies.