Reviews (596)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing the shopping experience with detailed store information like locations and hours, and customizable search filters including customer reviews and ratings. They value its intuitive interface, real-time traffic updates, and optimal routing. The app is noted for its fast performance and efficient bulk import feature. Merchants also praise the responsive customer support, available even for free version users.

December 8, 2016

Very good app. Would recomend to everyone.

Cool Kids Tralee
Ireland
About 5 hours using the app
September 16, 2017

best app thanks for the feature

Balloons Lane
United States
About 4 hours using the app
February 11, 2019

Easy to implement and customise map layout. We used this map as it had the custom importing features we needed for our store.

Only issue has been with the Google Map API reaching it's limit several times, which is unfortunately not updatable without contacting Secomapp support. However, once contacted, support were quick to deal with the issue.

Sukin Naturals
Australia
4 days using the app
Amai replied July 14, 2019

Thank you for your review. We are sorry for the inconvenience experience you had and hope you understand. We always try our best and work hard to make the app work better.

With any other issue, please send a mail to support@secomapp.com. We will support you right away.

Edited January 21, 2019

Very clear to use UX. Store locators can be confusing to use if you haven't done it before (or if you don't have a technical person). This one was easy easy easy. At this stage for our company, we have about 400 stores, so it's well worth the $15/month. Not sure about the value of the higher priced tiers.

Rule Breaker Snacks
United States
About 2 hours using the app
September 6, 2022

simple questions to help support; they took many time as they help other merchants as well on same time so it is not very 'chattable' with direct answers and also the easy questions of import csv file template have send as an attachment; but chat support need a developers to review it. while he can just check if template is ok or not or what to change to the template. took me 45 minutes to still have not any answer in this. Deleted the app

alwaysrun4president
Netherlands
2 days using the app
December 24, 2018

nice vvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv

LeatherTalks
India
2 days using the app
February 22, 2017

Great App! Love that it is free!

Immigrationfraud
United States
About 2 hours using the app
Edited March 8, 2017

For a free app, this is pretty fantastic. In fact, I don't think there's anything missing if what you want is an interactive store locator that consists of a list, a map, and a search form.

It's easy to handle and highy customizable, even though not all the styles are within the provided css file (some get loaded from their remote server) - but you can still override all of them by writing the corresponding rules yourself. What's also nice is that the complete markup of the locator is included as a template file, so you can really dig into the layout if you want.

As an extra, importing from csv is made incredibly easy.

My only gripe would be that while the app includes localization options, not all messsages are included there, and changing the few that are missing (and will thus always be displayed in english) requires some elaborate hacking via JS. Also, I'm not fond of alert boxes (these pop up when no store could be found within a given radius), and I haven't found a way to disable those.

Still, with the app being free, these are minor issues. Overall, this one is highly recommended.

Closca Fuga
Germany
About 2 hours using the app
February 5, 2017

Does what it says, a simple app with all necessary functions. Like it. An option to customize the style would help though.

Little Gems Australia
Australia
About 1 hour using the app
February 14, 2017

awesome, awesome, awesome, awesome

Fruit Full Kids
United States
About 1 hour using the app