Amai ProMap ‑ Store Locator

Amai ProMap ‑ Store Locator

Reviews (594)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the shopping experience with detailed store information like addresses, operating hours, and contact details. It features customizable search filters, customer reviews, and ratings, along with a user-friendly interface that integrates seamlessly with real-time maps and traffic updates. The app supports multiple global locations and offers functionalities like bulk import and customizable store pins. Merchants appreciate its fast and reliable performance, with no significant lags or crashes. The customer support team is noted for its responsiveness and effectiveness in resolving issues, often exceeding expectations.

February 2, 2017

Very nice App. Easy to install and does everything we need.

Drehmoment Bikes
Switzerland
About 24 hours using the app
February 20, 2019

Work fine. Easy Setup. If you wants a good app for store map, install this. I love love love love love

Mimmic Fashion Jewelry
United States
20 days using the app
January 5, 2023

Excellent App and great customer service. I really appreciate the quick response time and the good level of work they have done to customize the app to the individual needs of my business. Would highly recommend.

Im the owner of Humble Hire and you can see the app working on our page here: https://humble-hire.com/pages/store-locator

Humble Hire
United Kingdom
About 18 hours using the app
Amai replied January 13, 2023

Thank you, we are glad you love our app !
Don't hesitate to contact us if you need any help again :)

February 24, 2017

Wow, amazing! I can't believe it's free too!

Skhooper
United States
About 17 hours using the app
February 11, 2019

Easy to implement and customise map layout. We used this map as it had the custom importing features we needed for our store.

Only issue has been with the Google Map API reaching it's limit several times, which is unfortunately not updatable without contacting Secomapp support. However, once contacted, support were quick to deal with the issue.

Sukin Naturals
Australia
21 days using the app
Amai replied July 14, 2019

Thank you for your review. We are sorry for the inconvenience experience you had and hope you understand. We always try our best and work hard to make the app work better.

With any other issue, please send a mail to support@secomapp.com. We will support you right away.

February 10, 2017

Amazing! Super easy to use and great for our consumers!

Eilean Organic Couture
Mexico
About 16 hours using the app
August 2, 2019

Had some initial trouble with the map locator but support was very responsive and quickly solved my issue.

Point6
United States
8 days using the app
May 30, 2023

Don't waste your time. Buggy and little or very delayed response. Will not post my review for some reason unless I type enough.

Juvent Health
United States
8 days using the app
Amai replied May 30, 2023

Thank you for your feedback. According to our chat logs you contacted us via chat at 4.31am (+8GMT) and was immediately responded at 4.32am (+8GMT). After understanding the issues, we had escalated the issue to our dev team at 4.47am to look into this issue. At 2.23pm (+8GMT) we had contacted you to let you know we are working on the issue. We manage to resolve the issue 2 days later due to the complexity of the issue and had notify you accordingly but there was no further response from your side.

We identified the root cause and the reason why it is not showing at your store is because you were using a Theme that is under Trial license therefore the theme was not calling the API at our store.

We had since added a code to allow demo/trial Themes to be compatible with our app. You may try to reinstall the app and it should be working now.

February 21, 2017

Easy installation of app. A couple of issues uploading a CSV file and would have liked more help on that, however, was able to work it out. Works fine.

Aquacoat
United States
6 days using the app
March 18, 2018

super great! would love to be able to make the initial search no limit but minor thing.

Repertoire Nz
New Zealand
About 5 hours using the app